דרושים » מערכות מידע » Business Applications Manager 24311

We are a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to todays fast-evolving hybrid work environment. We are considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, we have over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more.
Why youll love working with us? We are a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. Youll work with some of the best people in the industry, who love what they do. Youll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as our employee, youll be presented with long term career opportunities, globally.
Who is the ideal candidate? Youre a team player. You take pride in what you do and have a mindset of Im all in when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to read the room and understand the professional environment youre in. About the position We are looking for a dedicated, motivated and experienced salesforce Business Analyst & Senior Admin to join our team. You will play a key role in managing, optimizing, and advancing our salesforce platform to support our dynamic business needs. Youll lead end-to-end projects, drive operational efficiency through process improvements and automations, and collaborate with cross-functional stakeholders in a global, fast-paced environment. This is a hands-on role combining deep salesforce administration, process analysis, and project management, offering the opportunity to make a meaningful impact and contribute to key business processes. What Youll Be Responsible For
* Lead salesforce projects end-to-end: from requirement gathering, through design and implementation, to training and communication.
* Design, implement, and maintain business processes using salesforce Sales Cloud and additional tools.
* Provide technical solutions and ongoing support for salesforce users and business teams.
* Drive platform improvements, automations, and integrations based on company needs and strategy.
* Collaborate with executive leaders and internal stakeholders to define business requirements and translate them into system solutions.
* Perform system testing, Quality Assurance, and documentation for all new developments and changes.
* Stay up to date with new salesforce features, best practices, and ecosystem tools to continuously improve org efficiency and user productivity.
* Analyze business needs and identify opportunities for growth and operational improvements.

Our mission is to liberate organizations by putting AI to work for them and their people. Our vision is to be a leading, innovative AI Service Management platform for organizations, transforming Employee Experience and productivity. At SysAid, we're on a mission to empower organizations by putting AI to work for them. As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally. Were looking for a Senior salesforce Applications Specialist to join our team and help drive growth by owning and optimizing the systems and applications that power our Revenue Operations. This is a hybrid, individual contributor role, open to candidates based in Israel or Canada (4 days per week in-office, 1 day remote). As a Senior salesforce Applications Specialist, you will lead the design, implementation, and ongoing optimization of the applications and automations supporting our Marketing, Sales, Customer Success, and Finance teams. You will also champion our use of Agentforce and other AI tools to streamline processes, enhance data quality, and improve decision-making across the revenue lifecycle. Key Responsibilities Cross-Team Alignment: Collaborate with Marketing, Sales, Customer Success, and Finance to align systems and data around unified go-to-market processes and goals Process Optimization: Analyze and refine workflows for lead routing, pipeline management, sales forecasting, and customer lifecycle management AI Integration & Enablement: Create and maintain AI agents using Agentforce to automate repetitive tasks, deliver insights, and accelerate execution Systems Ownership: Manage and configure key business tools ( CRM, MAP, CS platforms, etc.) to meet evolving needs and drive performance Tool Evaluation & Implementation: Partner in selecting and rolling out new systems or features that enhance GTM efficiency and data flow Integration Management: Oversee integrations across platforms to ensure seamless data movement and process automation data Quality & Governance: Maintain high data integrity across systems, establish best practices, and ensure clean, actionable information Analytics & Reporting: Build dashboards and reports to monitor KPIs across the revenue funnel and support strategic decision-making Documentation & Training: Provide documentation and enablement to ensure end users can confidently navigate systems and workflows Project Execution: Lead system and process initiatives end-to-end, ensuring timely, effective delivery with strong cross-functional collaboration

Who We Are Incredibuild empowers developers to radically accelerate their work by shortening build times, enabling more iterations and faster product releases. Thousands of customers, including world-leading brands, trust our platform to streamline and accelerate everything from compilation to release automation - generating significant resource savings and reducing time-to-market. We’ve helped over 200,000 developers at leading companies like Microsoft, Samsung, Nintendo, Amazon, and many others develop some of the most successful software across industries such as gaming, financial services, embedded systems, and more. What You’ll Do As a Business Application Analyst, you will play a key role in leading and implementing core business processes at Incredibuild. You’ll act as a strategic partner to the business - understanding the bigger picture, identifying opportunities for improvement, and driving complex end-to-end solutions that make a real impact. Your responsibilities will include:
* Designing and implementing business processes based on Salesforce (Sales Cloud, Service Cloud, CPQ) and connected applications such as Gong, HubSpot, NetSuite, LeanData, Planhat, and other GTM and CS tools supporting the business.
* Managing Salesforce projects from start to finish through all lifecycle phases.
* Translating business needs from different departments (Finance, CS, Sales, HR, Product, Marketing, etc.) into scalable technical solutions and maintaining accurate process documentation.
* Managing integrations, implementations, and maintenance of applications supporting business operations using iPaaS tools like Workato.
* Continuously improving existing processes to increase efficiency and user adoption.
* Supporting users in their daily activities, including troubleshooting and data maintenance.

We're seeking a talented and data-driven Product Analyst to join our team for a new role that will have a significant impact on our business.
You'll play a key role in shaping our product's future by helping to build robust data structures, optimizing processes, and creating insightful visualizations.
The position requires strong product and data understanding, working closely with the product and data engineering teams.
You will develop processes, tools, and visualizations for the company and generate data-driven insights that directly influence product development, user experience, and ultimately, revenue growth. As a Product Analyst, you will be part of a team that brings superpowers to our product team to allow the company to achieve its ambitious goals.
Roles and Responsibilities:
Develop data tools, dashboards, and visualizations that are insightful, straightforward, and uncover growth opportunities
Work closely with the product teams to identify opportunities and measure their impact
Define tracking events for development teams to implement, and define the business logic behind tables and views for BI engineering teams
Monitor performance metrics, identify abnormal trends, and deep dive into the root cause
Design experiments to test the validity of hypotheses on product and user experience optimization

We are looking for a skilled and dedicated salesforce Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance to our users, ensuring a smooth and efficient resolution to their inquiries. The ideal candidate is a problem-solver with a strong understanding of the salesforce platform and a passion for customer service.
Responsibilities:
Ticket Management: Proactively monitor and manage the support queue, ensuring timely review and triage of all incoming requests. Issue Investigation: Investigate and troubleshoot technical issues reported by users, meticulously documenting each step of the resolution process. Direct Support: Respond to user tickets, providing clear, accurate, and professional guidance to resolve their issues efficiently. Queue Oversight: Manage the overall support queue and track the status of tickets assigned to various team members, ensuring all items are handled promptly. Service Improvement: Identify and implement opportunities to enhance the quality and efficiency of our support services. Platform Optimization: Continuously improve the use of salesforce for our support operations, finding new ways to streamline workflows and enhance the user support experience. Knowledge Base Management: Maintain and expand our knowledge base by creating and updating articles for frequently encountered issues, empowering users to find solutions independently.

We're looking for a talented and experienced Product Monetization Manager to join our rapidly growing team.
The Monetization team is at the core of business and is responsible for driving revenue growth and providing a good game experience to our users. The team works in an extremely fast-paced environment, constantly improving and optimizing in a data driven manner the game experience and performance in order to hit company business goals. The role entails working closely with Data Analysts, Product Managers, Operations Specialists, Designers, and Economists.
Responsibilities:
Craft and optimize custom, effective and strategic plans that can help reach business targets.
Plan, create & implement day-to-day events and promotions strategies to drive growth in business KPIs.
Focus on player retention and engagement to ensure high lifetime value
A/B test content and analyze their performance to ensure a smooth user experience.
Collaborate with the Economy, Design, Product, Technical Operations and Analytics teams to execute top quality monthly events and promotions.

We're looking for a sharp and passionate Business Data Analyst to join our top-notch business analytics team. Using your technical and analytical skills, you'll be responsible for telling the story behind the numbers and to understand how people interact with our products.
Responsibilities:
Be on the cutting edge of analysis, leveraging our data sources to propose new ideas that youll then see implemented.
Analyze large, complex data sets representing users behavior, see beyond numbers and help to inform, influence, support and execute our business decisions.
Work closely with Product, Monetization and management, be proactive and provide actionable recommendations and conclusions from game data to shape features, game economies and future product roadmaps and business strategies.
Plan and analyze effective A/B tests in order to improve business KPIs.
Balance and monitor flows from all the features in the game.
Measure and improve performance of promotions and live-ops for each segment.
Build reports and dashboards to monitor product performance, key business metrics and players experience.

We're looking for an experienced Technical Operations Manager to join our team.
You will be part of a R&D team, taking ownership of the game configuration and launching all monetization, events, and features, helping us keep our game enjoyable, relevant and profitable all the time.
Responsibilities:
Setting up and configure all promotions, game events, campaigns, pricing, segmentation, and control game features within the Game Control system
Ensuring the smooth running and successful launch of all game features and live tests, conducting pre-launch verification
Collaborating closely with the Monetization, Economy, Product and R&D teams to translate strategic plans into accurate game configurations
Managing and resolving real-time game configuration incidents, while providing essential availability to address game configuration issues
Initiating the implementation of new tools and workflows to improve daily routines and boost efficiency across all relevant departments

we're​ ​looking for​ ​a​ ​Mobile User Acquisition Manager to join our amazing Marketing team.
Responsibilities:
Acquire new and high-quality players for the games in an efficient and profitable manner.
Adjust campaign bids, targets, and audience settings based on performance data to maximize efficiency and improve player quality.
Manage campaigns by optimizing and maximizing ROI across large-scale media platforms such as Facebook, Twitter, Instagram, and various Video Networks.
Make recommendations on campaign enhancements including retargeting, bid automation, etc
Improve performance by conducting A/B testing with new creatives and tools.
Monitor campaign metrics and identify key trends and anomalies to ensure budgets are spent effectively while maximizing performance.
Identify and implement new customer acquisition channels while influencing strategies for key digital marketing initiatives.

We are seeking an experienced and talented Production Planner to join our dynamic team. This is a diverse and fast-paced position that touches on a variety of topics, including company forecasting, product pricing, procurement support, continuous improvement of operational processes, report and presentation preparation, and cross-departmental collaboration.



Responsibilities
Prepare and manage company forecasts and support the sales department with forecasting
Responsible for product pricing
Collaborate closely with many departments across the organization
Lead and participate in ad-hoc projects
Drive continuous improvement of operational processes
Manage engineering change orders (ECOs) and configuration control
Participate in inventory-related decision-making
Prepare reports and presentations for management