דרושים » משאבי אנוש » Account Manager

The Account Executive position is a dynamic and essential client-facing role that collaboratively interacts with prospects and internal teams to generate new business and build the client portfolio. The Account Executive is a valuable member of the Sales team, and the position brings with it an excellent opportunity to learn and grow within a lively and rapidly expanding company.

Responsibilities:
Own the full sales cycle from lead to close, including discovery, product demos, proposal development, and contract negotiation.
Build and maintain strong relationships with mid-market and enterprise prospects, acting as a trusted advisor throughout the buying process.
Understand and clearly articulate our value proposition, capabilities, and differentiators to various stakeholders (marketing, product, tech, and C-level).
Collaborate with internal teams (Marketing, Sales Development, Solutions Engineers, and Customer Success) to drive pipeline growth and close strategic deals.
Manage a robust pipeline of opportunities and forecast revenue accurately using CRM tools (e.g., Salesforce).
Lead in-person and virtual presentations tailored to the prospects business needs and industry vertical.
Stay up to date on the latest trends in CRM Marketing, AI-driven personalization, customer retention strategies, and the competitive landscape.
Drive sales initiatives across Eastern Europe, with a strong emphasis on building partnerships and closing deals within the Real Money Gaming (RMG) sector.
Represent us at industry events, conferences, and webinars as needed.
Continuously seek ways to improve sales effectiveness and contribute to the evolution of sales strategies and best practices.
Maintain a consultative sales approach rooted in transparency, value, and partnership.

As a Territory Account Executive, you will be responsible for selling Salesforce solutions into various visible accounts within the Public Sector territory.

Key Responsibilities

Build, share, and implement an account plan with an extended team to deliver maximum revenue potential.

Collaborate across teams with sales specialists, solution engineers, business development representatives, customer success managers, engagement managers, strategic advisors, partner account managers, and marketing.

Guide complex sales processes, engaging senior executives to demonstrate the value of Salesforces full suite of solutions.
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Promote the Salesforce vision through product demonstrations, in-market events, and account-specific strategic initiatives.

Forecast sales activity and revenue accurately while ensuring customer satisfaction and long-term success.

Oversee and manage the entire sales process within your territory, from pipeline development to deal closure.

The Account Manager is a relationship-driven, commercially-minded professional responsible for maximizing customer lifetime value through proactive renewal management and account expansion. Youll lead a structured account management process across all segments, fostering long-term partnerships, ensuring on-time renewals, and uncovering upsell and cross-sell opportunities. This role requires a strategic thinker with a passion for customer outcomes, strong process rigor, and the ability to collaborate cross-functionally to drive retention, growth, and advocacy

Responsibilities:
Design, execute, and continuously improve a scalable account management framework that drives proactive engagement, renewals, and expansion across all customer segments.
Develop and execute strategic touchpoints to build trusted customer relationships, drive on-time renewals, mitigate churn risk, and position value-add solutions.
Partner with Account Executives, Customer Success, and Solutions Engineering to align on business outcomes, identify growth paths, and ensure seamless contract execution.
Accurately build and manage renewal quotes in HubSpot and support channel fulfillment where needed.
Forecast renewals with rigor and accuracy, escalating at-risk accounts early and proposing mitigation plans.
Track and optimize KPIs like retention rate, renewal velocity, and time-to-close.
Ensure all renewal-related data and activities are captured in HubSpot and internal systems for reporting and handoff.
Surface insights and advocate for improvements to process, packaging, and pricing based on customer feedback.
Contribute to a customer-first renewal strategy that balances commercial discipline with a world-class experience.

We are looking for a Enterprise Account Manager.
Responsibilities:
Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met.
Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional lead and internal teams to develop and execute amendments supporting new solutions.
Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients' business needs and future.
Collaborate with the Regional lead and stakeholders to support RFPs and RFIs, contributing to the development of compelling proposals showcasing the company's value proposition, and participating in RFP interviews with the Sales team.
Strive to achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively.
Optimize client interactions and sales strategies by utilizing playbooks and processes. Provide valuable feedback and suggestions for process improvements based on real-world client experiences.

Were looking for a Technical Account Manager to join us and help spread the power of our company. In this role, youll be responsible for planning and executing strategies that drive customer adoption and usage of the company platform. Youll provide both strategic and hands-on technical guidance to customers in the Defense & Government sector throughout their company journey, from onboarding to full operationalization.
WHAT YOULL DO
Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a company Center of Excellence.
Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
Advocate for customer needs across various departments, offer insights regarding the availability of new features in our company.
Collaborate with the company Sales and Renewal teams to secure contract renewals.

We are looking for a Key Account Manager.
The Account Manager is a key player responsible for nurturing and growing client relationships within our enterprise-level accounts. Collaborating with the Account Management Regional Lead, you'll drive revenue generation, manage partnerships, and contribute to RFPs.
Responsibilities::
Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met.
Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional lead and internal teams to develop and execute amendments supporting new solutions.
Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients' business needs and future.
Collaborate with the Regional lead and stakeholders to support RFPs and RFIs, contributing to the development of compelling proposals showcasing the company's value proposition, and participating in RFP interviews with the Sales team.
Strive to achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively.
Optimize client interactions and sales strategies by utilizing playbooks and processes. Provide valuable feedback and suggestions for process improvements based on real-world client experiences.

We are looking for a motivated and detail-oriented Talent Acquisition Partner to join our HR team. This is a fantastic opportunity for someone with 3+ years of experience in recruiting for high-tech companies, who thrives in a dynamic environment and enjoys managing the full recruitment lifecycle from sourcing to onboarding.

Responsibilities
Manage the end-to-end recruitment process across various technical and non-technical roles including sourcing, screening, interviewing, and offer management.

Partner closely with hiring managers to understand hiring needs and create effective sourcing and recruitment strategies.

Conduct active sourcing using multiple channels (LinkedIn Recruiter, social media, job boards, referrals, and events) to build strong candidate pipelines.

Ensure an exceptional candidate experience throughout all stages of the process.

Maintain and update recruitment data and metrics in the ATS (Applicant Tracking System) to track progress and identify opportunities for improvement.

Leverage data insights to optimize recruiting strategies and improve time-to-hire and quality-of-hire metrics.

Represent the companys employer brand to attract top talent in the high-tech space.

MA?LYS is one of the fastest-growing global D2C startups, powered by a self-built e-commerce platform and data-driven decision-making. We develop clinically tested body care products and deliver them to millions of women worldwide. With rapid growth year over year, MA?LYS is on track to become one of the world’s leading body care brands. We’re a team of passionate innovators who move fast, love seeing real results, and bring humor and creativity into everything we do. We are looking for an HR Business Partner & Talent Acquisition to lead and drive the end-to-end hiring lifecycle and support the ongoing strengthening and development of our organization.
Your life at MA?LYS will look like…
* Own the full recruitment cycle for both Israeli and US roles—from kick-off with hiring managers to sourcing, interviewing, offer negotiation, closing, and ensuring an exceptional candidate experience.
* Conduct in-depth interviews and ensure a consistent, candidate-centric hiring process.
* Analyze recruitment performance and metrics to identify trends and drive process improvements.
* Support managers as a trusted HR partner, including coaching, feedback, and day-to-day guidance.
* Partner closely with hiring managers to understand business needs and design effective hiring and engagement strategies.
* Execute cross-company HR processes such as engagement surveys, annual performance reviews, and L&D initiatives.
* Develop and execute employer branding strategies, including managing MA?LYS's recruitment-related social media presence and careers page.
* Collaborate with managers on career development plans, team structure, and ongoing people-related needs.
You will thrive in this role if you have…
* 5+ years of in-house Talent Acquisition experience.
* Experience recruiting for Product & GTM roles an advantage.
* Hands-on experience with sourcing tools (e.g., LinkedIn Recruiter) and ATS platforms (Comeet).
* HRBP experience, including manager coaching, driving L&D plans, and career pathing - High advantage.
* A proactive, independent, “owner” mindset.
* Strong relationship-building abilities and stakeholder management skills.
* Full professional proficiency in English and Hebrew.

Required EMEA Senior Employee Relations Partner
As a Senior Employee Relations Partner, you will be an integral part of the HR community, using expertise and business acumen to prevent and resolve workplace issues that interfere with our collaborative workplace environment and culture. We believe in providing a workplace that is safe, treats employees with fairness and respect, and enables every employee to achieve their personal best.
In this position, you will use your experience and knowledge of applicable policies, regulations, and industry best practices to establish and follow appropriate protocol for employee relations issues and investigations. As a thought leader in this area of expertise, you will also have the opportunity to develop and deliver educational programs to create awareness and training and help create a workplace free from behavioral issues and distractions. You should be an innovative HR professional with a passion for coaching employees and managers and creating teams that work together and win together. You should be comfortable working with any level of employee or manager, reading complex situations and navigating sensitivities and finding creative solutions to people's issues. You are highly collaborative, truly valuing the contributions of your partners. You should have strong influencing skills, demonstrate practical judgment and creative problem-solving to enable successful outcomes in individual and collective situations. You should also be capable of effectively managing a full and dynamic workload, demonstrating resilience, and thriving in a global work environment
Your Impact
Coach leaders during performance improvement efforts. Provide guidance to elevate performance and capability and implement local processes as required to address ongoing performance issues.
Lead investigations on employee relations matters and potential policy violations to evaluate and effectively address issues-Partner with HRBPs, legal and other investigative parties as required to thoroughly conduct the investigation and reach the best outcomes for our organization and employees.
Influence and negotiate positive outcomes in complex terminations, including redundancies.
Partner with the various HR functions and global ER teams with local country and compliance projects as required from time to time.
Provide specialist expertise for Israel related ER topics and cover a secondary portfolio of ER topics in other EMEA countries, as may be assigned to you from time to time.
Create guidelines, best practice research, and training to educate employees, managers, and other members of HR in how to mitigate and properly address behavioral issues in the workplace
Prepare, track and maintain appropriate investigation data and documentation to recognize trends and anticipate opportunities for further education and action
Protect our unique culture and ensure we continue to be one of the best places to workץ

As we scale, we're looking for an experienced HR Business Partner in Israel to support our team through thoughtful people practices, enable managers, and foster a strong, inclusive culture.
What You'll Do:
As our HRBP, youll be the strategic partner to leaders in our Tel Aviv office and a key player in the global People team. Youll drive initiatives across the employee lifecycle and serve as a trusted advisor to team leads and employees alike.
Your responsibilities will include:
Ideation and execution of innovative cross company projects to support employees growth, our culture and leader development.
Partnering with Managers: Provide strategic guidance and support to team leaders on team development, culture, growth and performance conversations.
Talent & Development: Support onboarding, growth frameworks, learning initiatives, performance reviews and career pathing tailored to our culture and environment.
Data & Insights: Analyze people data and feedback to identify trends, risks, and opportunities for improvement.
Cross-functional Collaboration: Work closely with our global People team (Recruiting, Ops) to align processes and share best practices.