דרושים » אינטרנט ודיגיטל » Product Manager

Are you ready to shape the future of AI and data innovation? We are looking for a talented Product Manager to lead the development of our new AI-ready data platform. In this role, you'll drive our data transformation, collaborating closely with Fortune 500 customers to ensure our solutions bring transformative value to their businesses. You'll have a unique opportunity to generate AI-ready data, create innovative new data experiences, and support new revenue streams powered by advanced data technologies.
What you'll do:
Design our data platform throughout all life cycles, from launch to ongoing enhancements and iterations
Define product priorities based on a deep understanding of customer needs, market trends, and our AI vision
Collect and analyze the internal and external customers' feedback, define product value and set requirements for development
Ensure a great user experience by continuously improving usability and functionality
Communicate effectively the product value and roadmap, internally and externally
Work closely with the business, marketing, and engineering teams to create and deliver high-value, quality products and features.

Were looking for a Product Manager to join our Workforce Application team. This team drives some most impactful domains, including Customer and Partner Platforms, Payroll and EOR Operations, workforce Analytics, Global Workforce Compliance and Management and more.
If youre passionate about solving real-world problems that impact businesses and people across borderscome build with us.
Lets shape the future of global workforce management.
You will:
Own and drive the product roadmap for one or more domains
Align product initiatives with business objectives, customer needs, and technical feasibility.Define product KPIs and success metrics, and monitor progress.
Conduct discovery with customers, internal stakeholders, and market research to identify high-impact problems.
Translate product ideas into clear, detailed PRDs and user stories.
Work closely with Design, Engineering, and Data teams through the full product lifecyclefrom ideation to rollout and beyond
Communicate progress, priorities, and product decisions clearly and transparently.
Contribute to go-to-market planning and training for new features.

Power the Future with us!
At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. The Tier 1 team has a dynamic and energetic environment; The team plays a major part in providing the first line support to SolarEdge's customers. We provide quality and professional support, and deeply involved with variety departments and interfaces with other parties in the company. You will be the initial point of contact for customers and contractors regarding technical matters, providing support or escalations per need. You will respond to phone calls, emails and chats in a fast and service orientation manner, by explaining and resolving technical situations to non-technical individuals. By joining us, you’ll have the opportunity to troubleshoot and support various hardware & software configurations and run appropriate testing & diagnostics, provide our customers with a professional support and interface. What you'll be doing:
* Act as the first point of contact, interacting with customers using multiple support channels (phone, email, chat, CRM)
* Provide technical support, troubleshooting and diagnosis of SolarEdge's products (inverters, optimizers, monitoring portal etc.) By using vast knowledge – product schematics, data stored in knowledge base and other sources of information
* Document all information and activities and upload it into the CRM
* Resolve technical issues using SolarEdge's tools (according to permission level)
* Escalate unresolved cases to the relevant tiers
* Work with Customer Service Logistics to validate authorization for the release of parts needed to resolve problems encountered by customers
* Participate in team meetings and collaboratively work with overseas colleagues to resolve customer complaints.

Country:
Israel

City:
Herzliya