* Entering new orders to NetSuite, and check new orders placed by OM team. Backlog ongoing maintenance including request dates, status, forecast
* Prepare daily shipping/packing plan and check it after PPWK is done. Organize and coordinate export shipments.
* Prepare DHRs for daily/weekly production plan.
* Maintain close communication with sales reps. and distributers, to check their demands and inform them about shipping schedule, delays/material issues.
* Internal communication with other departments (finance, purchasing, regulations, production control, packing, IT, service, engineering) in order to support distributers requests and improve work processes.
Requirements: * At least 3 years of experience in similar roles (Account Management / Customer Service)
* Proven experience working in a global environment-mandatory
* Experience in international shipping/logistics- mandatory
* English- fluent
* Strong Excel skills
* Strong interpersonal skills
* Netsuite - advantage
* Bachelors degree / Industrial Engineering and Management diploma - advantage
This position is open to all candidates.