דרושים » מחשבים ורשתות » Entry-level Data Operator

we are a global fintech company (NASDAQ; TASE: NYAX) and a leading provider of cashless payment, consumer engagement, and business management solutions for the unattended retail sector.
We are looking for a Salesforce Business Analyst to join the CRM (Salesforce) team, which is responsible for supporting global company users and is in charge of global business processes.
This position is a temporary maternity leave cover with potential for extension based on business needs.
The Salesforce Business Analyst will support global stakeholders and users and create project plans, track progress and create training materials.
You should apply if you are a team player who can drive complex projects to completion we offer a great working environment in a successful company and development opportunities going forward.
The Salesforce Business Analyst will report to CRM Manager.
Key Responsibilities:
Establish working processes to ensure timely and high-quality delivery.
Design and implement solutions on the Salesforce platform.
Manage and lead projects in our companys Salesforce ecosystem.
Design and implement new business requirements to improve business processes. we are looking for a Salesforce Business Analyst to join the CRM (Salesforce) team, which is responsible for supporting global company users and is in charge of global business processes.
Support users on the day-to-day tasks, including data fixes and troubleshooting.
Manage Salesforce releases, understand Whats coming (and when), present the new features to the relevant users & training.

Were looking for an Analytics & BI Engineer to join our growing data team. This role is perfect for someone who thrives at the intersection of business insight and technical execution. Youll play a key role in uncovering data-driven insights, developing impactful dashboards, contributing to our ETL/ELT processes, and working with Snowflake as our core data warehouse.

Youll collaborate closely with stakeholders across Product, Management, and Data Science to understand business needs and deliver scalable data solutions that drive decision-making.

Responsibilities
Conduct deep-dive analyses to identify trends, anomalies, and actionable business insights
Translate complex business questions into clear analytical approaches and measurable metrics
Design, build, and maintain BI tools, dashboards, and data models using platforms such as Looker, Tableau, or Power BI
Write advanced SQL and Python to query, analyze, and transform large datasets
Partner with stakeholders to define KPIs, track performance, and support strategic initiatives
Work with Snowflake as our primary data warehouse for scalable data management
Contribute to the development and maintenance of ETL/ELT pipelines, ensuring data accuracy, consistency, and availability

We are seeking a highly skilled and data -driven data Analyst to join our R&D data group and play an extremely important role as your insights and findings will be crucial for our growth and success What Will you be doing:
* Work closely with managers to define research goals
* Analyze and process big amounts of data and use it to give actionable insights.
*  Preparing final analysis reports for the stakeholders to understand the data -analysis steps, enabling them to take important decisions based on various facts and trends.
*  Develop and integrate data analysis method and know how across the company internal divisions
* Create, and maintenance customized dashboards for monitoring and process management purposes
*  Educate and training for all data analyst across the company

Country:
Israel

City:
Herzliya

What were looking for:
Analysis and optimization of raw/metadata according to the company requests
Development of dashboards, KPIs and metrics
Someone to come up with new ways to use our data to create value for our users
Someone to bring insights and suggestions to Product Managers, Sales, Customer Success, Management by conducting deep analysis and research
Ability to analyze and interpret needs, translating these needs into solutions and coordinate internal and external resources to accomplish results.
Work with our engineering teams to improve the visibility, serviceability, and quality of our product
Monitoring customers env. logs and product metrics to alert about changes/issues
Monitor customers on-prem and Cloud production environments
Collaborate with the internal R&D team to automate tasks wherever possible and implement a monitoring strategy to provide rapid feedback and diagnostics.
Create relationships with other departments, including Sales, Product Management, Engineering, and Customer Success, to make sure we provide services with high availability and superior performance for all our customers.
Familiarity and/or implementation experience with tracking and data collection techniques .

Were looking for a highly technical, data-driven Data Analyst with a strong sense of ownership. In this role, you will be responsible for translating product data into business insights, measuring the impact of features and initiatives, and uncovering opportunities to drive revenue growth and customer value. Youll work closely with product managers, engineers, and business teams to support product development, guide strategic decision-making, and drive business growth.
What youll do:
Analyze large-scale datasets to identify trends, inefficiencies, and product opportunities in mobile attribution.
Develop and execute continuous data analysis to provide insights throughout the product development lifecycle.
Create and maintain dashboards, monitoring tools and ETL processes to improve visibility into attribution performance.
Suggest, lead, and implement new ideas and projects to improve our attribution models and overall product performance.

We are looking for a Solution & Support Engineer to join our global AI startup and help deliver technical excellence across customer onboarding, implementation, and ongoing support. This is a hands-on, customer-facing role that combines solution engineering and technical support and is perfect for someone who is technically Hands-On, has innovation mindset and a passion for working directly with Enterprise Clients.

Youll work closely with cross-functional teamsincluding Product, R&D, and Customer Successto help implement our AI-powered SaaS solution, and ensure customer success across our global client base.

Responsibilities
Assist in onboarding and implementing aiOlas SDK for global clients
Participate in proof-of-concept (POC) processes, demos, and client training sessions
Translate customer needs into technical requirements and collaborate with internal teams to tailor solutions
Support product configuration, voice workflow design, and usage optimization
Document use cases and contribute to knowledge sharing and process improvement
Provide first-line technical support for customer issues
Troubleshoot product-related incidents and assist with investigation and resolution
Coordinate with R&D and Product teams to escalate and resolve bugs or performance issues
Help build and maintain internal support documentation and monitoring tools

We are looking for a talented Support Engineer to join our Customer Experience team.

Youll partner with internal teams and external stakeholders to troubleshoot technical issues, enhance documentation, and deliver outstanding support for our trading platforms and internal systems.

Within our B2B2C model, youll collaborate directly with brokers stack holders to support trading end clients, ensuring both our partners and their clients enjoy a seamless, high-quality experience.

This is a hands-on, technical support role in a fast-paced environment perfect for someone who thrives on solving complex challenges, improving internal tools, and working across multiple departments.

In this role you will:
Troubleshoot and resolve complex technical issues across our products
Research, analyze, and escalate issues as needed.
Provide top-quality support to B2B clients and internal users.
Follow standard procedures for proper escalation of unresolved issues and other customers needs to the appropriate internal teams.
Build and maintain strong customer relationships.
Contribute to documentation and internal knowledge base articles.
Stay up to date with company products and tools to support requests in the best possible way.

As a Tier 3 Support Engineer, you'll be in charge of diagnosing and investigating technical issues in the production environment, coordinating with product managers, senior developers and our customer success team.
You will be the bridge between the customer facing stakeholders and the R&D team, communicating issues and pushing high standards and meeting the company SLA.

RESPONSIBILITIES
Provide support to internal teams that manage customer relationships.
Investigate, diagnose, and communicate technical issues in a timely manner.
Collaborate with the R&D and Product teams to provide issue resolutions, workarounds and product improvement ideas.
Report bugs to the R&D and Product teams and prioritize.
Create reports for various use cases.
Participate in manual QA testing for new features as needed, based on team priorities and product release timeline.