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לפני 6 שעות
Location: Tel Aviv-Yafo
Job Type: Full Time
Required Professional services- Israel Region
Key Responsibilities
As a Pre-sale Engineer, you will be regarded as a product expert and, as such, you will be involved in daily technical operations and escalations. The main responsibilities include performing customer installations and technical evaluations, developing and testing and solutions in strategically and tactically significant applications and use cases, including File protocols, Machine learning, Object Storage, and high-performance computing, at customer sites and in the lab. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customer and the development team. In addition, you will be responsible for delivering a pristine first experience through your technical expertise and willingness to complete onsite activities across our install base, including hardware rack, stack, cable and label, software installation, cluster re-location. expansions, and the occasional break-fix request for Israeli customers.
Combined with being highly technical, you are calm under pressure, highly communicative, detail-oriented, and able to assess and resolve unexpected issues that may arise. You are seen as the process owners for the field activities, contributing your expertise to training and runbooks to enable our partners, as well as our Customer Support.
Requirements:
Overall 3+ years of experience in customer-facing, pre-sale/post-sale positions working with complex IT solutions.
Install, configure, test, and troubleshoot the Data solution in customer environments, ensuring it is fully operational and meets performance standards.
Collaborate with internal teams to provide input on product development and process improvement.
Maintain up-to-date knowledge of industry trends, emerging technologies and best practices related to AI and storage.
Stay current and knowledgeable of the latest software releases.
5+ years of experience in a similar technical role, with expertise in data storage technologies, such as SAN, NAS, DAS, and cloud storage.
Demonstrated experience in designing and implementing data storage solutions in complex environments.
Familiarity with virtualization and containerization technologies, including VMware and Docker.
Familiarity with Networking, switch configuration and troubleshooting.
Excellent analytical and problem-solving skills.
Strong customer service skills, with the ability to work collaboratively with customers and internal teams.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Strong written and verbal communication skills.
Ability to safely lift 65-90 lbs.
MS or B.Sc. in CS, CE, EE or related fields.
This position is open to all candidates.
 
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משרות דומות שיכולות לעניין אותך
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05/06/2025
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
we empower organizations to run in the cloud by aligning operations and security around access management.
Our platform provides companies with Just-In-Time and Just Enough access across their hybrid environments, reducing the access risk while improving productivity. has offices in New York and Tel Aviv and supports dozens of customers across the US and the world including large Fortune 500 companies, and was honored in Gartner's Magic Quadrant for Privileged Access Management.

What are we looking for?
We are seeking a skilled Professional Services Engineer, who will serve as a technical expert and trusted advisor for customers throughout the post-sale journey.As a Professional Services Engineer, you will own the technical execution of complex deployments, integrations, and custom solutions, partnering closely with Customer Success, Sales Engineering, and Product teams.

Responsibilities:
Lead and deliver end-to-end implementations of for enterprise customers.
Design and configure integrations with cloud platforms (AWS, Azure, GCP), identity providers (Okta, Entra ID), and infrastructure tools (Terraform, Kubernetes).
Ability to build solutions and understand technical problems
Translate business requirements into scalable technical solutions.
Serve as a technical liaison between the customer, support, and R&D teams.
Develop and document deployment plans, best practices, and reusable templates.
Troubleshoot complex issues and provide hands-on technical support during deployments.
Contribute to customer-facing enablement resources and knowledge base content.
Requirements:
3+ years of experience in Professional Services, DevOps, development in a Cloud or cybersecurity company.
Strong hands-on experience with at least one major cloud platform (AWS, GCP, Azure).
Familiarity with identity platforms like Okta, Azure AD, or Google Workspace.
Proficiency Terraform, API and Webooks.
Excellent communication and project management skills.
Experience working directly with enterprise and Mid-Market customers in technical engagements.
Based in Israel or the NY Metro Area, working hybrid - part remote, part onsite for key team meetings and collaboration.
Bonus: Knowledge of access control, RBAC, JIT access, or infrastructure security concepts.
This position is open to all candidates.
 
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4 ימים
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking a Professional Services Engineer to join our team.
Description:
An AvailabilityGuard Solution Specialist responsible for providing post-sales services such as deployment, integration, training and consulting.
Assist customers to design and deploy the AvailabilityGuard software in UAT and Production enterprise environments.
Assist customers with review and prioritization of IT misconfigurations detected by AvailabilityGuard, and with generating custom reports.
Provide technical assistance to partners and customers.
Work with large enterprise companies worldwide.
Requirements:
5+ years of experience with large enterprise IT infrastructure in an engineering role (support/pre-sale/sales engineer/solution implementation/etc)
Ability to independently lead a dialogue with IT reps of Intl Fortune 2000 companies.
Fluent in English
Previous experience with technical services for international customers
Nice to have:
General understanding of virtualization, system and storage concepts (e.g. LUN, WWN, SAN/NAS, Cluster, VM, Virtual network, Container).
Understanding of datacenter and application architectures (A/A, A/P, LB, HA, DR, Web App, DB).
Knowledge in VMware / Windows AD, GPO / Shell scripting / AWK / SQL an advantage.
Proven project and process management skills an advantage.

Willingness to travel abroad (infrequently).
This position is open to all candidates.
 
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