דרושים » תוכנה » Business Application Analyst

We are a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to todays fast-evolving hybrid work environment. We are considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, we have over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more.
Why youll love working with us? We are a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. Youll work with some of the best people in the industry, who love what they do. Youll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as our employee, youll be presented with long term career opportunities, globally.
Who is the ideal candidate? Youre a team player. You take pride in what you do and have a mindset of Im all in when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to read the room and understand the professional environment youre in. About the position We are looking for a dedicated, motivated and experienced salesforce Business Analyst & Senior Admin to join our team. You will play a key role in managing, optimizing, and advancing our salesforce platform to support our dynamic business needs. Youll lead end-to-end projects, drive operational efficiency through process improvements and automations, and collaborate with cross-functional stakeholders in a global, fast-paced environment. This is a hands-on role combining deep salesforce administration, process analysis, and project management, offering the opportunity to make a meaningful impact and contribute to key business processes. What Youll Be Responsible For
* Lead salesforce projects end-to-end: from requirement gathering, through design and implementation, to training and communication.
* Design, implement, and maintain business processes using salesforce Sales Cloud and additional tools.
* Provide technical solutions and ongoing support for salesforce users and business teams.
* Drive platform improvements, automations, and integrations based on company needs and strategy.
* Collaborate with executive leaders and internal stakeholders to define business requirements and translate them into system solutions.
* Perform system testing, Quality Assurance, and documentation for all new developments and changes.
* Stay up to date with new salesforce features, best practices, and ecosystem tools to continuously improve org efficiency and user productivity.
* Analyze business needs and identify opportunities for growth and operational improvements.

Our mission is to liberate organizations by putting AI to work for them and their people. Our vision is to be a leading, innovative AI Service Management platform for organizations, transforming Employee Experience and productivity. At SysAid, we're on a mission to empower organizations by putting AI to work for them. As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally. Were looking for a Senior salesforce Applications Specialist to join our team and help drive growth by owning and optimizing the systems and applications that power our Revenue Operations. This is a hybrid, individual contributor role, open to candidates based in Israel or Canada (4 days per week in-office, 1 day remote). As a Senior salesforce Applications Specialist, you will lead the design, implementation, and ongoing optimization of the applications and automations supporting our Marketing, Sales, Customer Success, and Finance teams. You will also champion our use of Agentforce and other AI tools to streamline processes, enhance data quality, and improve decision-making across the revenue lifecycle. Key Responsibilities Cross-Team Alignment: Collaborate with Marketing, Sales, Customer Success, and Finance to align systems and data around unified go-to-market processes and goals Process Optimization: Analyze and refine workflows for lead routing, pipeline management, sales forecasting, and customer lifecycle management AI Integration & Enablement: Create and maintain AI agents using Agentforce to automate repetitive tasks, deliver insights, and accelerate execution Systems Ownership: Manage and configure key business tools ( CRM, MAP, CS platforms, etc.) to meet evolving needs and drive performance Tool Evaluation & Implementation: Partner in selecting and rolling out new systems or features that enhance GTM efficiency and data flow Integration Management: Oversee integrations across platforms to ensure seamless data movement and process automation data Quality & Governance: Maintain high data integrity across systems, establish best practices, and ensure clean, actionable information Analytics & Reporting: Build dashboards and reports to monitor KPIs across the revenue funnel and support strategic decision-making Documentation & Training: Provide documentation and enablement to ensure end users can confidently navigate systems and workflows Project Execution: Lead system and process initiatives end-to-end, ensuring timely, effective delivery with strong cross-functional collaboration

For many of us theres that one podcast we never miss, and video content is part of our daily routine, whether its professional or personal.
But how many of us truly understand the effort that goes on behind the scenes? Here we know it well. Thats exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease. Our technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
About the data Team:
Our data & Analytics team believes theres a better way to make data useful than just creating endless dashboards. We focus on in-depth analysis and building scalable, trustworthy data solutions that help every team make faster, smarter decisions. From analytics and business intelligence to data pipelines and predictive models, we turn raw information into real impact. If youre passionate about finding radical new ways to leverage data, youll fit right in.
 
On your day to day Were looking for a RevOps Analyst who is proactive, curious, entrepreneurial, and passionate about driving sustainable revenue growth. You will have a direct impact on aligning the companys revenue teams, and become a partner in optimizing the entire B2B revenue engine. You will collaborate closely with C -level, using your analytical skills and business understanding to uncover inefficiencies and opportunities that accelerate growth across the customer lifecycle.
* Proactively identify cross-functional growth and optimization opportunities that Sales, and CSM teams can quickly act upon.
* Lead projects such as pricing optimization, activation funnel analysis, go-to-market strategy, and deriving insights from our current customer base.
* Define and track input and output metrics across the revenue organization to measure performance and drive accountability.
* Build scalable data products and processes that support B2B revenue operations from the ground up.
 
Bottom line? If you wanna take part in transforming how people and businesses share their stories globally, this is your place. The work is challenging, the culture is fast-paced, and the people are exceptionally brilliant. And if thats not enough, we guarantee that your ideas will genuinely make an impact.

Were looking for a RevOps Analyst who is proactive, curious, entrepreneurial, and passionate about driving sustainable revenue growth. You will have a direct impact on aligning the companys revenue teams, and become a partner in optimizing the entire B2B revenue engine. You will collaborate closely with C-level, using your analytical skills and business understanding to uncover inefficiencies and opportunities that accelerate growth across the customer lifecycle.
Proactively identify cross-functional growth and optimization opportunities that Sales, and CSM teams can quickly act upon.
Lead projects such as pricing optimization, activation funnel analysis, go-to-market strategy, and deriving insights from our current customer base.
Define and track input and output metrics across the revenue organization to measure performance and drive accountability.
Build scalable data products and processes that support B2B revenue operations from the ground up.

Were looking for a Data Analyst thats proactive, curious, entrepreneurial, and has a strong opinion. You will use your analytical skills and business understanding to shed light on undiscovered issues and opportunities that can literally change the trajectory of our company.
What you will be doing
You will have the chance to work with multiple teams (Marketing, Product, Sales, etc.) doing the following:
Analyze customer and user behavior and inform the teams in order to influence strategy and trajectory.
Collaborate with the team, define KPIs and measure the impact of their teams on our company performance.
Design, execute, and analyze A/B tests to measure the impact of changes and refine strategies.
Ensure data integrity and accuracy, consistently validating and updating datasets while contributing to the improvement of our data infrastructure.
Play a key role in understanding our users and their needs.
Lead the development of innovative data products.
Stay updated on industry trends and best practices in data analysis and user journey optimization.

we are a fast-growing digital health SaaS company thats on a mission to transform the way physicians interact with patient data. Thousands of clinicians across the United States already use our companys AI-powered solution that transforms complex and fragmented patient data into concise patient portraits" and actionable clinical insights at the point of care. With our company, physicians experience less burnout, reduce missed diagnoses, and can devote more time to giving better care to their patients.
our company has been named one of the Top 100 AI companies globally by CB Insights and made the list of the Top 50 Digital Health startups. We are already working with industry-leading value-based organizations including Privia Health and Agilon.
We're currently seeking a Senior Data Researcher to join our Data Team and help proactively guide our business growth through the provision of strategic perspective, market insight, and experience with analytical tools and techniques. You will work closely with product managers, medical analysts, and the engineering team and bring your expert analytical ability to provide key insights, recognize key opportunities, and drive strategic initiatives forward.
Responsibilities
Work with product, medical, and engineering teams to turn data into insights and recommendations.
Conduct exploratory analysis to identify opportunities for new features, model their impact, and drive performance improvements.
Build and maintain dashboards to improve data visibility and monitoring.
Analyze product performance, user behavior, and interactions to showcase product value.
Define, measure, and build monitoring tools for key KPIs.
Visualize insights clearly to improve understanding and decision-making.
Support roadmap planning by identifying trends, gaps, and opportunities.

We are in search of a detail-oriented and analytical Senior Business Analyst to join our growth team in Navan. The successful candidate will have a minimum of 5 years of dedicated experience in data analysis, a self-learner with a strong drive to excel, and a proven track record of turning data into actionable insights.

What You'll Do:
Work closely with the various teams to provide insights and analytics to support business decision making.
Design, build and monitor funnels and AB tests at scale to optimize performance.
Analyze data to identify trends/insights that may influence the product decisions.
Support and advise the business with ad-hoc analytics, as well as apply statistical techniques to create insights and discover new business opportunities.
Enable and support the business regarding the development and use of data analysis and reporting by building reporting-grade data sources in our BI environment and translating those data sources into meaningful dashboards and reports for easy business use.
Provide business expertise and guidance (consultative partnership) on how to apply leverage data analytics and reporting within the organizations.
Conduct research on the data to address some of the business questions.
Create and deliver documentation and training on reporting and BI tools for business users to enable self-service on company data.

Were looking for someone who is AI-native, tech-savvy, and curious by nature a self-learner who takes ownership, explores automation and AI tools to enhance analytical workflows, and proactively turns data into action. This position is temporary, a replacement for maternity leave.
What am I going to do?:

* Serve as the data analyst focal point for all business & engineering-related teams
*  Define new business KPIs, unit objectives, and create supportive infrastructure for measuring them
*  Track and analyze business performance wisely, alerting and investigating abnormal trends
*  Provide actionable recommendations and conclusions based on in-depth analysis to various stakeholders
*  Leverage AI-driven tools and automations to streamline analysis, detect insights faster, and optimize data operations
*  Manage multiple tasks at a time in a fast-paced environment

We are looking for a skilled and dedicated salesforce Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance to our users, ensuring a smooth and efficient resolution to their inquiries. The ideal candidate is a problem-solver with a strong understanding of the salesforce platform and a passion for customer service.
Responsibilities:
Ticket Management: Proactively monitor and manage the support queue, ensuring timely review and triage of all incoming requests. Issue Investigation: Investigate and troubleshoot technical issues reported by users, meticulously documenting each step of the resolution process. Direct Support: Respond to user tickets, providing clear, accurate, and professional guidance to resolve their issues efficiently. Queue Oversight: Manage the overall support queue and track the status of tickets assigned to various team members, ensuring all items are handled promptly. Service Improvement: Identify and implement opportunities to enhance the quality and efficiency of our support services. Platform Optimization: Continuously improve the use of salesforce for our support operations, finding new ways to streamline workflows and enhance the user support experience. Knowledge Base Management: Maintain and expand our knowledge base by creating and updating articles for frequently encountered issues, empowering users to find solutions independently.