דרושים » אינטרנט ודיגיטל » Client Solutions Manager, Ecommerce

As a Client Solutions Manager (CSM), you will collaborate cross-functionally with teams across the organization to support leading Israeli advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing inspiration and insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.

- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Proficient in campaign management, setting up and optimization.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Be instrumental in the external narrative of TikTok in the market.
- Collaborate cross functionally to ensure improvement for product, process and client relationships.
- Analyze campaign performance to constantly give feedback on optimised media solutions.

As a Client Solutions Manager (CSM), you will collaborate cross-functionally with teams across the organization to support leading Israeli B2C advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing inspiration and insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.

This role is based in Tel Aviv.

Responsibilities
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Proficient in campaign management, setting up and optimization.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Be instrumental in the external narrative of us in the market.
- Collaborate cross functionally to ensure improvement for product, process and client relationships.
- Analyze campaign performance to constantly give feedback on optimised media solutions.

As a Client Solutions Manager (CSM), you will collaborate cross-functionally with teams across the organization to support leading Israeli advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing inspiration and insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.

Responsibilities
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Proficient in campaign management, setting up and optimization.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Be instrumental in the external narrative of us in the market.
- Collaborate cross functionally to ensure improvement for product, process and client relationships.
- Analyze campaign performance to constantly give feedback on optimised media solutions.

As an Agency Partnership Manager, youll be working with leading the Top performance agencies in Israel focused on global clients with peformance paid media campaigns. The Agency Partnership Manager role will be to identify relevant potential clients, evaluate the opportunity, create the partnership, scale the clients media activity, and establish themselves as trusted advisors to their partners.

Responsibilities:
- Become an expert in our solutions for businesses and adapt recommendations quickly to suit varying agency needs.
- Lead account planning process that aligns agency and our resources to maximize opportunities.
- Create compelling sales presentations and proposals utilizing internal and external data.
- Grow revenue, educate and lead strategic conversations with clients and navigate complex relationships.
- Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues.
- Spearhead client education on products and give product updates to advise on the best approach to drive business outcomes for clients and agencies.
- Work cross-functionally within sales and other teams to drive revenue and increase customer satisfaction.
- Identify opportunities to improve ad products and customer experience.

Are you looking to join a dynamic, agile team with a growth mindset? Looking to be part of one of the newest and most exciting media channels out there? If so, we'd love to meet you.
As a Growth Manager, you will manage key accounts in Connected TV solution, working closely with clients to ensure their growth and success. As part of a team destined to grow, youll have a unique opportunity to shape processes and influence team culture, making this a great fit for someone with a strategic yet hands-on mindset who thrives in collaborative environments. You will be responsible for analyzing performance and strategizing improvements that will increase the success of the clients business goals. You will develop product and market expertise in order to best advise clients on their User acquisition strategies using CTV Solutions
What you'll be doing
Serve as the primary point of contact for client accounts, maintaining and building strong, trusted relationships.
Oversee the implementation of strategies for user acquisition and performance marketing campaigns to achieve client objectives.
Regularly analyze and report on campaign performance using Excel, Google Spreadsheets, and other tools, providing insights and recommendations to clients.
Act as a liaison between clients and our internal teams, ensuring their needs and expectations are met.
Work creatively and collaboratively to optimize processes within the team and drive customer satisfaction.

As Director of Customer Success for the Public Sector, you will lead customer engagement initiatives tailored for governmental and defense clients worldwide. Serving as the primary liaison for our public sector customers, your role will ensure clients fully leverage AI capabilities to achieve their strategic security and maritime safety objectives. This position requires strategic leadership, deep familiarity in the public sector dynamics, and customer relationship excellence.
Key Responsibilities:
Develop and implement comprehensive customer success strategies specifically for public sector clients, including coast guards, navies and defense agencies.
Lead and mentor a global team of Customer Success Managers focused on the public sector, providing strategic oversight, coaching, and mentorship.
Act as the expert escalation point for specific public sector client issues, ensuring effective resolution and sustained client satisfaction.
Manage end-to-end account responsibilities, encompassing technical integration, operational deployment, and ongoing product support to the public sector.
Collaborate with the Customer Success Leadership team on best practices for the team, market learning and training of the team.
Collaborate extensively with Product, R&D, and Sales teams to align client needs with product development and strategic company goals.
Identify opportunities for upselling and expanding solutions within existing public sector accounts through value and engagement, contributing significantly to revenue growth.
Organize and conduct specialized training, webinars\workshops addressing public sector operational scenarios, challenges, and best practices for AI-driven maritime security.
Systematically gather, analyze, and relay client feedback to internal stakeholders to inform continuous product innovation and improvement.

We are looking for an experienced User Acquisition Manager to join the companys growth efforts in expanding one of its core business activities. As an User Acquisition Manager, you will take a key role in expanding our UA effort by scaling existing channels, exploring new media channels and implementing new buying strategies and technologies.
Key Responsibilities:
Hands-on manage and optimize user acquisition campaigns across multiple media channels: Apple Search Ads, Google Ads, Meta, TikTok etc.
Manage and optimize budgets effectively, ensuring efficient allocation of resources to achieve the companys growth objectives
Monitor campaign performance, analyze data, and identify insights to inform optimization strategies, driving positive ROI
Develop and manage relationships with external partners, ad networks, and agencies to leverage their expertise and expand our UA efforts
Stay up-to-date with industry trends, best practices, and emerging technologies in mobile app marketing and user acquisition
Work closely with cross-functional teams including Monetization, ASO, Product, Creative Studio and Data

Were now looking for a Strategy & Operations Manager to join our team and help launch and scale a new business vertical in Israel. This is a high-impact role working closely with senior leadership to shape and execute key initiatives that drive growth.

What youll be doing:
Strategic Planning & Execution: Partner with the vertical lead to translate business goals into actionable workstreams, prioritize initiatives, and ensure strategic alignment with our objectives.
Operational Design & Optimization: Develop and improve scalable processes to support sales, onboarding, and account management. Remove operational bottlenecks and enable long-term growth.
Analytics & Insights: Lead performance monitoring by owning dashboards and reporting. Analyze key trends and deliver insights to improve customer experience, sales, and retention.
Commercial & Business Support: Provide analytical support and recommendations to guide decisions on pricing, partnerships, and new business opportunities.
Go-to-Market Enablement: Work closely with cross-functional teams to support segmentation, campaign planning, and go-to-market execution.
Cross-functional Leadership: Coordinate with Product, Legal, Finance, and other local and global teams to ensure smooth execution of strategic initiatives.
Youll lead cross-functional projects, develop scalable processes, and turn strategy into execution through data and insights.

Day-to-day in this role youll:
Translate business goals into actionable plans and priorities.
Design and optimize sales, onboarding, and account management processes.
Own dashboards and performance tracking to drive insights.
Support pricing, partnerships, and new business decisions.
Collaborate on go-to-market planning and execution.
Work with teams across Product, Legal, Finance, and more.

part of the Optimax Eyewear grouphas rapidly grown into a leading direct-to-consumer online eyewear retailer in the U.S. With the largest selection of styles and brands, we make it easy for everyone to find their perfect pair. Our mission is to enrich lives by offering eyewear tailored to individual needs, style preferences, and budgets.

Through innovative technology and AI-driven solutions, reshaping the eyewear industry and delivering a seamless, personalized shopping experience. We ensure quality, affordability, and efficiency by controlling the full supply chainfrom product design and manufacturing to optical lens production and digital experience.

As an Influencer Marketing Manager, you will be responsible for the full life cycle, from initiation to execution of high quality and large-scale partnerships with US-Based Influencers on all social platforms, celebrity activations and cross company projects. Your goal is to deliver creative campaigns at scale that drive traffic, sales, and brand recognition.

An ideal candidate has passion for social media, ecommerce, retail, and fashion, has worked for digital marketing departments of retail brands or content marketing firms, and is experienced with negotiating, executing media campaigns, and optimizing using web analysis and data.

What Youll do?
Research, identify, acquire, and maintain new influencer contacts throughout our social media platforms.
Outreach influencers to expand our network and promote our program while proactively build strong relationships with past, current, and potential influencers.
Ability to negotiate various pricing models based on data analysis (CPM/Flat/CPC/CPA/Rev Share) and provide strategic insights, set campaign KPIs and ensure they are met.
Execute technical and operational aspects of campaigns (tracking, assets, follow-up, content review, results analysis).
Optimize ongoing campaigns incl. analyzing click-stream reports, changes suggestions, etc.

The Strategy & Operations Manager will be joining Global Monetization Strategy & Operations team. This organized and efficient professional must be flexible and able to wear multiple hats while working closely with our cross functional teams and prioritizing the needs of the team. This role focuses on operations as it relates to revenue enablement for the Israel business. In addition, the role will work with cross-functional teams to find trends and proactively find solutions to improve processes.

Responsibilities:
- Conceptualize and implement local & regional projects, e.g. determining areas of improvement and drive the change process to generate revenue impact.
- Creating dashboards and insightful reports to track business KPIs, monitor sales-related metrics, behaviours and recommend best practices and guidelines.
- Conduct research and market sizing of industries, business models, products, customers and derive actionable recommendation.
- Partner closely with Israel senior and mid management as well as collaborate with a wide range of cross-functional teams to reflect their POV.
- Creating and managing policies related to sales bonus, sales competitions, client assignment and conflict management.
- Building expert status on our sales tools to provide guidance on how to remove blockers and conduct sales training on ideal system usage.
- Enabling commercial deals with the right partners and establishing deal terms and track utilization. Managing pricing strategies, discounts and added value policies for clients.