we help enterprises and service providers empower their data -driven competitive advantage at scale. We are a leading provider of enterprise-class Storage solutions. The companys software-focused architecture delivers sub-millisecond latency, full availability, and scalability with a significantly lower total cost of ownership than competing Storage technologies.
The data Center Technician role is ideal for individuals who have a keen interest in IT infrastructure, networking, and hardware maintenance. The data Center Technician will be responsible for supporting daily operations, troubleshooting hardware, software and network issues, and ensuring optimal performance of the data center environment.
Responsibilities:
* Assist with the installation, configuration, and maintenance of servers, network devices, and other data center hardware
* Assist in hardware replacements, upgrades and repairs as required by development teams
* Handle cabling tasks, including running, terminating, and organizing network, fiber and power cables
* Document processes, issues, and resolutions accurately using internal ticketing and documentation systems
* Remotely fix and resolve software issues of data -center servers and other equipment
* Collaborate with other IT and engineering teams to support various projects and initiatives
Requirements: * Knowledge of server components such as CPU, Drives, Memory and PCI cards
* Technical knowledge of hardware components assembly
* Basic understanding of Linux, including installation and command-line usage
* Basic knowledge of network fundamentals, DNS, DHCP, IP Addressing and MAC Addresses
* Excellent problem-solving and troubleshooting skills
* Experience working with Jira (or other ticketing platform) for issue tracking and project management
* Effective communication and teamwork skills
* Ability to adapt to changing technologies and learn new software and equipment quickly Preferred Qualifications:
* Experience with data center operations, IT support, or related roles
* Familiarity with remote management tools and basic scripting knowledge (bash and PythongreenTxtBg!)
* Familiarity with mass Storage solution and protocols (NAS, iSCSI, SAN)
This position is open to all candidates.