דרושים » מחשבים ורשתות » IT specialist

We are looking for a IT Help Desk Team Leader.
As the IT Help Desk Team Leader, youll lead a dynamic team of IT professionals responsible for global IT support, hardware, software, and licensing procurement, and site management across Israel and international locations. You will drive efficiency, enhance user experience, implement automation, and oversee IT support for a global workforce, including managing remote employees.
What Youll Do:
Lead & Coach: Guide and develop a team of IT Help Desk members, fostering a culture of innovation, continuous learning, and customer-first thinking.
Global IT Support: Ensure high-quality IT support for employees worldwide, coordinating with local and remote teams.
Hardware, Software, and Licensing Purchasing: Manage IT procurement processes, ensuring cost-effective purchasing and compliance for all hardware, software, and licensing needs across the organization.
On-Call & Incident Management: Oversee IT support, including on-call shifts, ensuring rapid response and minimal business disruption.
User Enablement: Develop training materials, knowledge bases, and user-friendly IT resources to empower employees.
Site Management: Handle IT operations and infrastructure for company sites in Israel and abroad, ensuring smooth IT functionality.
Process Improvement & Automation: Identify recurring issues and implement automation or self-service solutions to reduce manual intervention.
Collaboration & Strategy: Work closely with IT, security, and business teams to align support strategies with company objectives.
Metrics & Reporting: Track key performance indicators (KPIs) and use data-driven insights to enhance service delivery.
Technology Advocate: Stay ahead of emerging IT trends and tools, ensuring the team adopts modern solutions that drive efficiency.

We are looking for a Help desk to join our IT team.

What you will be doing:

Provide professional and courteous Technical Support to all company employees
Serve as the first point of contact for IT-related issues, providing timely and effective solutions
Troubleshoot and resolve hardware, software, and network issues
Provide computing solutions to meet the company's needs
Manage Active Directory, including user account creation, modification, and deletion
Configure and manage Google Workspace user accounts and email inboxes
Participate in IT projects and initiatives as needed

Our IT Manager will lead and operate the internal IT function, combining strong technical skills with independent leadership and planning capabilities. This role is responsible for supporting ~150 employees across a hybrid environment, overseeing IT operations, infrastructure, and enterprise tools, while managing projects, budgets, and vendors.

The ideal candidate is hands-on, service-oriented, and able to drive IT strategy, execution, and scale with minimal oversight.

Responsibilities
Own internal IT support and employee lifecycle processes, including onboarding, offboarding, and device management (Mac & Windows).
Manage and optimize IT infrastructure and Azure cloud environment.
Oversee office hardware, software licensing, budgets, vendor contracts, and procurement.
Administer IAM and SSO across multiple IdPs, ensuring secure access and endpoint protection.
Drive IT projects such as system rollouts, automation, and office moves.
Evaluate and implement tools to enhance security and productivity.
Support and mentor the IT team with a hands-on, service-focused approach.

looking for an experienced End-User Computing Specialist, to assist organizations on their journey to the digital workspace.
Our goal at EUC is to help organizations achieve the best user experience in the IT workspace. We strive to embrace the latest EUC technologies and to provide our customers with the best possible solutions for their users' workspace.
As the challenge of IT departments keeping up with their users' requirements is growing, more and more organizations are making their journey to the Digital Workspace. We are here for them to provide the guidance and experience we've gathered through the years in the IT industry.

We've built our team upon values such as quality and reliability and we are searching for someone who shares these values and seeking to be part of a growing and innovative company.

What you will do:
As a specialist, you'll have deep-dive hands-on experience with all matters related to End User Computing technologies. The specialist will lead EUC projects at a variety of organizations while delivering an end to end professional services (planning, installation, configuration, administration, and maintenance). As part of the specialist role, you'll be managing queries and issues escalated from customers.

Responsibilities:
Plan and architect EUC solutions from the infrastructure level to the end-user device level
Integrate best practices, evolving technologies, and EUC platforms such as Terminal, VDI, DAAS workspaces, and overall Enterprise Mobility
Create High & Low-level design documents, including procedures documentation
Installation and configuration of EUC solutions as part of the project scope
Build work plans, setting deadlines for various projects, and lead them to execution
Provide effective technical support and fault resolution with timely feedback to customers, adhering to Service Level Agreements
Provide maintenance activities as part of a scheduled maintenance window during day time and night time if required
Take ownership of patching and upgrade projects for EUC environments in various organizations
Testing new technologies, finding the appropriate use cases with the customer base, and leading POC activities
Keep up to date with EUC solutions using documentation and LAB tests, and maintain required certifications
The role includes executing field activities throughout the country, mainly in Gush Dan

Looking for an opportunity to be a game changer? Ready to make an impact? Join our R&D team and help revolutionize the world of sports production!
were transforming the way sports events are captured, produced, and shared. Our cutting-edge automated solutions empower professional and amateur sports organizations to cover and monetize their games like never before.
Were looking for a hands-on R&D Technical Leader with a passion for designing and building complex software systems. This role combines deep technical expertise with strategic thinking and leadership, driving forward both the codebase and the architecture behind it.

As part of your role, you will:
Lead the technical roadmap for critical components and systems
Take ownership of complex features from architecture to production
Define and enforce high coding standards and best practices
Identify system limitations and performance bottlenecks and propose effective solutions
Collaborate with Product, QA, and DevOps to ensure quality, speed, and stability

We are looking for a high-energy, driven Support Engineer to join our organization! KMS Lighthouse is an industry leader in knowledge management, working with Fortune 500 enterprise-level customers. If you’re interested in the intersection of technology, innovation, and knowledge, this is the place to be. The Support Engineer will be part of our Support team and represent KMS Lighthouse as the professional authority in ongoing work with the technical factors from the client’s side.

Responsibilities:

* Provide support as part of our mini teams that manage our customers
* The Support Engineer will work closely with the client account manager, his direct team leader and other members of the support team, as well as corroborate with Ops and the Development teams