We seek a customer-focused Technical Support Engineer to join our dynamic support team.
As a Technical Support Engineer, you will provide exceptional technical assistance and troubleshooting to our clients, ensuring their seamless experience with our platform. Your expertise and dedication will be crucial in driving customer satisfaction and loyalty.
In this role you will:
Develop a deep understanding of our data integration platform, staying up-to-date with new features and enhancements
Deliver timely and effective technical support via various channels, including ticketing system and online meetings, addressing inquiries, issues, and concerns promptly and professionally.
Investigate and resolve technical problems reported by clients, escalating complex issues to the appropriate teams for resolution.
Collaborate closely with cross-functional teams, including product development and engineering, to ensure prompt issue resolution and continuous product improvement.
Assist in conducting product training sessions for clients, empowering them to utilize our platform efficiently.
Accurately document support cases, tracking their progress from initiation to resolution and keeping clients informed throughout the process.
Contribute to the development and maintenance of our knowledge base, creating helpful articles and resources for self-service support.

We are looking for a Senior Data Engineer.
As a Senior Data Engineer, youll join our data engineering team, working alongside AI engineers, data scientists, backend engineers, analysts, and the BI team.
In this crucial role, you will take part in building our next-generation data platform that will advance us as a data-driven company.
Youll collaborate with different departments to identify data sources that shed light on every aspect of our product, including user behavior, new feature adoption, operational, financial, marketing KPIs, and more.
You will work with cutting-edge technologies and address the business needs of other department members, based on an in-depth understanding of our business and landscape.
Responsibilities:
End-to-end development of company data infrastructure
Build and design high-performance, near real-time ETL/ELT processes incorporating current and new data stack tools such as Airflow, AWS, Kubernetes, Databricks, dbt, Spark, and Kafka.
Build and design data platform components to enable clients to produce and consume data
Develop, implement, and maintain change control, testing processes, and monitoring infrastructure
Build and design self-serve components that can speed up the development cycle and time to market
Research and implement best practices and new approaches to our current data stack and systems
Deliver software solutions through iterative and agile processes while maintaining software quality and stability to current systems

We are looking for a Senior BI Developer.
As a Senior BI Developer, you will be a key member of the BI team, responsible for owning and optimizing our data lake, integrating with various services to enhance data quality, developing complex ETL processes, and working with petabytes of data. You will play a pivotal role in empowering our organization to make informed, data-driven decisions through the creation of self-service tools and robust analytics solutions, all while leveraging cutting-edge technologies.
Responsibilities:
Collaborate with different teams and services to seamlessly integrate and enrich data from diverse sources
Design, develop, and optimize complex ETL processes to support business requirements
Work with petabytes of data efficiently, optimizing processes for performance and scalability using Big Data technologies
Build user-friendly, self-service tools and dashboards to empower employees across the organization and enable non-technical users to access and analyze data for better decision-making
Integrate cutting-edge technologies and innovative approaches to enhance data processing and analysis
Collaborate with cross-functional teams, including data scientists, analysts, and business stakeholders, to understand data requirements and deliver actionable insights.

We are looking for a Senior Data Engineer.
In your role as a Senior Data Engineer, you will manage large volumes of data and contribute to critical projects such as the single source of truth, Data Catalog, and Data Platform. Join our team at Viber and help us enhance our data-driven solutions.
Responsibilities:
Lead the designing, building, and maintaining of the organizations data architecture
Contribute to initiatives such as the implementation of a single source of truth, Data Catalog, and Data Platform
Manage large volumes of data, including real-time streaming of petabytes of data from hundreds of millions of users
Collaborate with different teams to ensure the efficiency and accuracy of data solutions
Oversee the overall management of the data platform.

We are looking for an enthusiastic, experienced, and versatile full-stack engineer to take over multiple development responsibilities under the One group.
We are working with the most cutting-edge technologies, building a new and exciting cloud platform using mainly Golang, gRPC, Redis, PostgreSQL, Kubernetes, Docker and more.
How will you make an impact?
Designing and developing functional and/or technical capabilities within large scale products, making ongoing design decisions, and focusing on multiple product domains and technologies

We are looking for a strong Senior C++ developer to join our core developer team, developing our massively parallel SQL query engine.
Our team uses a mixture of in-house developed tools in order to develop a cutting-edge database which harnesses powerful NVidia GPUs.
As a team member, you'll be involved in designing and developing new features for our core product components to be used in our on-prem and cloud based DB solutions.
Other responsibilities include maintaining existing C++ code, designing and implementing new features and abilities to the product, and being part of an agile development R&D organization.
Responsibilities:
Be responsible for a diverse technology stack
Collaborate effectively. The role will require you to work closely with other Engineering teams
Proactively look into new technologies available to us and, when appropriate, drive their adoption in the team
Run projects from conception to delivery
Promote modern technical approaches to every stage of software development

We are looking for a Senior Data Engineer specializing in data stream processing, to help us grow and scale our data analysis platform. We have been growing rapidly over the last year, and were looking for someone to help us create the next generation of our platform that will allow us to handle a growing customer base and workload. You will have a key part in designing and implementing core elements of our data pipeline.



What you will be dealing with:

Build real-time data processing pipelines to discover medical devices, risks, and anomalies
Optimize and scale our data pipelines to help us handle a growing customer base
Design our data models for optimal storage and processing
Architect, design, and implement scalable and robust data solutions
Evaluate and recommend appropriate tools and technologies to support data infrastructure
Collaborate with data scientists, analysts, and other stakeholders to understand data requirements
End-to-end ownership of features, from inception to deployment

We are looking for a backend engineer, specializing in data stream processing, to help us grow and scale our data analysis platform. We have been growing rapidly over the last year, and were looking for someone to help us create the next generation of our platform that will allow us to handle a growing customer-base and workload. You will have a key part in designing and implementing core elements of our data pipeline.



What you will be dealing with:

Build real-time data processing pipelines to discover medical devices, risks and anomalies.
Optimize and scale our data pipelines to help us handle a growing customer base.
Design our data models for optimal storage and processing.
End-to-end ownership of features, from inception to deployment.