This mid-level IT & Cloud Engineer position is designed for individuals passionate about IT infrastructure, cloud technologies, and user support. The role involves providing on-site support for employees, managing IT inventory, administering SaaS platforms, and being responsible for cloud operations. This position offers an excellent opportunity for someone looking to expand their skills and experience in cloud infrastructure, automation, and IT operations. The ideal candidate will be someone eager to take the next step in their career and grow in both IT support and cloud engineering.
Location: On-Site - Ramat Gan, Israel
This position requires on-site presence 4-5 times per week.
What will you do?
On-Site Employee Support: Provide day-to-day on-site IT support for employees, addressing hardware, software, and networking issues promptly.
SaaS Administration: Administer various SaaS platforms used by the organization, ensuring smooth operation, updates, and user management.
Cloud Operations Management: Oversee cloud infrastructure operations, ensuring efficient management, and monitoring of cloud environments (GCP,AWS).
Cloud Support: Provide cloud-related support to internal teams, troubleshooting cloud infrastructure issues and optimizing performance.
Global Support: Participate in global site support, collaborating with remote teams to troubleshoot and resolve cloud and IT-related issues as needed.
IT Inventory Management: Manage the IT inventory, including hardware and software, ensuring proper tracking, deployment, and maintenance.
Requirements: Experience: Minimum of 5 years of experience in IT support, system administration, and cloud infrastructure management.
Cloud Expertise: Hands-on experience with cloud environments (AWS, GCP, Azure), including setup, administration, and troubleshooting.
Infrastructure and Networking Knowledge: Strong understanding of IT infrastructure, cloud networking concepts, and technologies.
Independence and Proactivity: Demonstrated ability to work independently, take initiative, and proactively address issues and improve processes.
Problem-Solving: Strong problem-solving skills, with the ability to tackle complex IT and cloud-related challenges effectively.
Communication: Excellent English speaking and writing skills, with the ability to communicate technical information clearly and effectively.
Preferred Qualifications:
Cloud Automation Tools: Experience with automation tools and scripting to streamline cloud and IT processes (e.g., CloudFormation, PowerShell, Python).
Infrastructure as Code (IaC): Experience with IaC practices and tools (e.g., Terraform, Pulumi) to automate the provisioning and management of cloud infrastructure.
A Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
Relevant certifications (e.g., CompTIA Cloud+, AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator Associate) - advantage
Desired personal traits:
You want to make an impact on humankind
You prioritize We over I
You enjoy getting things done and striving for excellence
You collaborate effectively with people of diverse backgrounds and cultures
You constantly challenge your own assumptions, pushing for continuous improvement
You have a growth mindset
You make decisions that favor the company, not yourself or your team
You are candid, authentic, and transparent
This position is open to all candidates.
