דרושים Kyndryl Israel Ltd

Provide first-line support to users for hardware, software, and network-related issues through various communication channels (phone, email, in-person).

Diagnose, troubleshoot, and resolve technical issues in a timely manner, escalating to higher-level support when necessary.
Install, configure, and maintain hardware, software, and peripheral equipment.
Manage and support user accounts, access permissions, and IT-related documentation.
Perform regular system maintenance, updates, and backups to ensure optimal system performance and security.
Assist in the setup and support of network systems, including routers, switches, and wireless access points.
Monitor and respond to alerts and security incidents, following company protocols to ensure data protection and security compliance.
Document and update technical procedures, user guides, and solutions in the knowledge base.

The company specializes in advanced digital printing solutions, delivering high-quality, customized results across various industries. Serves as the main escalation point for technical issues unresolved by Tier-1 and Tier-2 support, ensuring efficient problem resolution. 

Follow up on open/ critical service calls priority
Provide on-site support, as needed or required
Providing courteous and professional communication with clients and internal departments
Gathering and maintaining field data, analyzing it and converting it to product and support improvement actions- A must
Review reports, test data, and process results for assigned subsystems to identify trends and issues
Perform root-cause analysis, and develop recommendations for resolution
Creating a knowledge base by preparing documentation to the field on relevant entities on changes, alerts, and improvements
Provide training to WW technical teams both direct and indirect (tier 1 & 2 levels)
Provide Application support to regions

We are looking for a skilled specialist in cryptographic algorithms to join our dynamic team at our Netanya site

In this role, you will:
Lead cryptographic algorithms activities in radio communication projects, incorporating cutting-edge technologies
Define cryptographic requirements, design processes and algorithms in this field
Collaborate with R&D teams as well as with customers, both domestically and internationally

A Leading Technology Company is Looking for a Python Developer with experience in Security!

As Python Developer You'll be Joining the EDR team responsible for developing virus detection capabilities, a role that includes 70% development and 30% research.