דרושים נקסט ויז'ן מערכות מיוצבות בע"מ

"We are recruiting a Customer Success Manager (CSM) -
We are looking for a talented Customer Success Manager to join our team and help grow the company, liaise with customers and the company's professional teams to ensure maximum success - there is a business opportunity for candidates who succeed in their role.
Key areas of responsibility:
Customer retention: maintaining contact with customers and maintaining a high level of satisfaction.
Accompanying new customers: ensuring successful implementation of products with customers and new transactions.
Identifying Upsell/Cross-Sell opportunities: understanding needs and offering customized solutions, monitoring existing offers.
Proactive support: identifying problems in advance and providing creative solutions.
Measuring success: monitoring success and satisfaction indicators for continuous improvement.

* Personal assistant of GCO (Global Clinical Operations) Senior Director, Systems Business operations.
* Managing calendars, scheduling meetings, and coordinating travel/ logistics.
* Organizing team activities, events, workshops etc.
* Supporting local Training documentation, timelines, and follow-ups + Supporting compliance by ensuring documents are properly archived and retrievable.
* Maintaining office supplies, equipment, and facilities.
* Acting as the first point of escalation contact for local employee queries. e.g. IT equipment, site related issues etc.
* Onboarding new employees (workspace setup, orientation schedules).