לוח משרות דרושים מנהל מוצר - אינטרנט בהרצליה

Power the Future with us! At (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery Storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. The Tier 1 team has a dynamic and energetic environment; The team plays a major part in providing the first line support to customers. We provide quality and professional support, and deeply involved with variety departments and interfaces with other parties in the company. You will be the initial point of contact for customers and contractors regarding technical matters, providing support or escalations per need. You will respond to phone calls, emails and chats in a fast and service orientation manner, by explaining and resolving technical situations to non-technical individuals. By joining us, youll have the opportunity to troubleshoot and support various hardware & software configurations and run appropriate testing & diagnostics, provide our customers with a professional support and interface. What you'll be doing:
* Act as the first point of contact, interacting with customers using multiple support channels (phone, email, chat, CRM )
* Provide Technical Support, troubleshooting and diagnosis of products (inverters, optimizers, monitoring portal etc.) By using vast knowledge product schematics, data stored in knowledge base and other sources of information
* Document all information and activities and upload it into the CRM
* Resolve technical issues using tools (according to permission level)
* Escalate unresolved cases to the relevant tiers
* Work with Customer Service Logistics to validate authorization for the release of parts needed to resolve problems encountered by customers
* Participate in team meetings and collaboratively work with overseas colleagues to resolve customer complaints.

we are seeking an experienced and innovative Senior Product Manager to spearhead the development of cutting-edge security solutions. This role offers a unique opportunity to shape the future of data protection and cybersecurity in the AI era .
The ideal candidate will have a strong background in cybersecurity, and demonstrate the ability to own and drive significant cross-organizational initiatives .
We work in a flexible, hybrid model, so you can choose the home-office balance that works best for you .
Responsibilities :
Define and execute the product vision, strategy, and roadmap for our company security solutions .
Collaborate with cross-functional teams, including engineering, data science, threat research, and marketing, to deliver innovative security products .
Identify and analyze customer pain points, market trends, and competitive landscapes .
Drive end-to-end product development, from ideation to launch, ensuring timely delivery and high-quality results .
Partner with customers and industry leaders to gather insights and ensure solutions meet real-world needs .
Stay updated on advancements in emerging technologies and threats to design forward-thinking solutions.
Communicate product vision and progress to stakeholders, including executives, clients, and internal teams.

Join the team that is building the next-generation distributed NoSQL database and help build the management system that drives it. we carefully apply low-level knowledge to our Big Data technology.
Responsibilities:
Be a part of the product management team, reporting to the Scylla Head of Product Management
Manage Core Database Product roadmap, research big data features, compare the worlds leading database technology
Be in charge of flagship database product. Help us define the roadmap, research features, expand the query language, and explore performance improvements and deployment options, from Kubernetes, to DBaaS and open source features.
Write technical requirements for Dev, and QA teams
Work with Marketing, Sales, and Support to collect feedback from internal and external users
Follow and research the industry with an eye on competitor's products in the same and similar domains
Verify that implementation and testing, and validation outputs match the requirements
Help prioritize the feature requests and bug fixes

As the product leader for Orchestrate, youll be responsible for leading newest product. Orchestrate allows customers to create multi-channel, engagement-based journeys in an orchestrated way.

Youll create and maintain a vision for this product area and communicate and evangelize that vision within. Finally, youll be a strong cross-team partner in Sales, Support, Customer Success, Marketing, and Partnerships as the subject-matter expert for this area.

Role Responsibilities:
Communicate the why to different stakeholders
Experiment with different approaches to solving problems and track which ones work best
Define clear OKR's that measure customer satisfaction and business impact
Interact daily with various functions, e.g. other PMs, engineering, and design.
Define problems to be solved, desired outcomes, and delivery plans
Engage in customer calls for discovery, roadmap discussions, and partnerships creation

We are looking for a OSINT Product Experts Team Leader.
youll make an impact on:
Lead and manage a team of Value Realization Experts (Product Experts) in the field of Open-Source Intelligence (OSINT)
Your team and yourself will mater the product and OSINT methodology capabilities and must demonstrate to customers quality results within the system in the field of OSINT.
Lead training activities to our customer base worldwide. Design, manage, and deliver training programs and methodological workshops to our customer base and to internal stakeholders.
An integral part of the Product House, your team will lead systems beta testing, validating new features, and ensuring they are fully operational, user-ready, and aligned with customer needs before release
Oversee the design and execution of tailored onboarding, and support programs to maximize customer value and retention
Identify upsell opportunities and work with internal stakeholders to maximize account growth
Ensure tracking and analysis of customer usage metrics to monitor adoption, identify areas for improvement, and ultimately drive decisions based on these metrics that enhance product value and customer satisfaction
Foster collaboration between your team, Product Management, Customer Success, Sales teams to ensure customer satisfaction and raise the needs for new features.

We are seeking an experienced Director of Product Management to lead our cloud team.
This role is responsible for driving the strategy, execution, and innovation of our cloud solution, ensuring that it delivers best-in-class risk assessment and reporting capabilities.
As the Director, you will lead a talented team of Product Managers as well as work on features hands-on. You will collaborate closely with cross-functional teams including engineering, design, product marketing, and customer success to create and execute a strategic product roadmap that maximizes our platform's impact
Key Responsibilities
Product Strategy & Leadership
Define and own the product strategy for our cloud solution
Develop and maintain a long-term vision that aligns with the companys strategic goals
Analyze market trends and competitive landscape
Work on both inbound and outbound aspects of the product
Team Leadership & Collaboration
Lead, mentor, and grow a team of Product Managers, ensuring alignment with the companys goals
Partner with engineering and design teams to deliver high-quality solutions
Work closely with customer success and marketing to ensure market fit and adoption
Execution & Delivery
Define feature specifications based on familiarity with market, customer needs, and technical considerations
Define and prioritize the product roadmap based on customer needs.