דרושים » חשמל ואלקטרוניקה » Software Development Student , Machine Learning Israel (MLIL) - Firmware

For our Cyber Security solutions and attack mitigation business, we invite you to join the DP QA department responsible for high‑end enterprise security solutions. Our cutting‑edge security platforms simplify operations while ensuring resilience, efficiency, and SLA adherence.

In this role, you will take an active part in mastering our Next‑Generation Cyber Security products, with a strong emphasis on automation, quality engineering, and the adoption of AI‑driven testing methodologies.

You will work in an Agile Scrum environment within a dynamic, fast‑growing, and highly innovative team.

What will you do?
Planning, design, development, reporting, and analysis of manual and automation tests.
End‑to‑end testing of various DP features and components.
Building and maintaining automation frameworks for complex networking and security environments.
Utilizing AI‑powered tools to improve test coverage, defect detection, and root‑cause analysis.
Developing test insights using AI/ML models for anomaly detection and optimization of regression cycles.
Collaborating with development, QA, and data teams to integrate AI‑assisted automation into CI/CD pipelines.
Participating in Agile processes, contributing to test strategy and continuous quality improvement.

We're looking for a motivated student who wants to take their first step into the high-tech world - and not just anywhere, but at one of the fastest-growing cybersecurity companies out there, working on some of the most interesting challenges in the industry. This is an entry-level position with real room to grow: you'll get hands-on training, mentorship, and the chance to develop into a full Technical Support Engineer role over time.
Responsibilities:
Provide accurate and timely support via Slack, chat, or email to help troubleshoot and resolve customer issues.
Learn to diagnose technical problems and escalate complex issues to R&D or Product when needed.
Build strong relationships with customers and maintain a professional, supportive tone.
Help create and update support documentation, and log interactions in the support system.
Continuously build your technical skills through ongoing training and mentorship.

Required Technical Support Specialist - Student Position
Description
Come Join us as a member of the Technical Support Team and part of our Operations, where you will take part in facilitating and managing technical support and monitoring.
Main Responsibilities:
Being part of our customer facing team responsible for technical support and troubleshooting
Working in a 24/7 support hours' shifts
Gathering detailed technical information as needed and investigating issues to solve problems, evaluate and escalate priority issues as needed.
Spotting common trends and underlying problems
Providing reliable resolution of critical and high impact problems for customers
Updating self-help documents so customers/employees can try to fix problems themselves
Working closely with our developers and technical teams to solve customers problems efficiently and improve our product
Creatively suggest and build software work-around solutions, including occasional scripting/ coding and customizations
Part and full-time/ weekends position available.

Required NOC - Student Position
As a Monitor Specialist, you will be responsible for:
Responding to events and various technical problems in real-time
Proactively identifying and mitigating potential issues before they become critical problems
Troubleshooting and investigating production issues in our services
Handling issues until resolution with Devops, DBA and R&D teams
Monitoring and liaising activities of the production environment, network, business transactions reports
Direct communication with worldwide partners.

We are looking for Computer Science students (3rd year and above) to join us!