דרושים » פרסום שיווק ויחסי ציבור » Solutions Architect

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model.
What you do:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging our
Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for us, while clearly communicating its business value to the relevant stakeholders
Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
Innovation and Improvement: Continuously seek opportunities to innovate and improve our solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
Personal Training and Development: Engage in ongoing training and professional development to stay abreast of our product suite as well as industry trends.

we are a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
Solution Architects in our company are key in meeting our customers expectations and helping them utilize their observability and security data. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our architects are trusted advisors and consult our customers upon their monitoring, security & observability journey.
Solution Architect is a senior-level role expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite.
What youll do:
Collaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles.
Deliver compelling presentations and product demonstrations that highlight our unique value proposition and the solutions we provide.
Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts.
⁠Develop custom solutions to bridge any gaps and enhance the core offerings of our product.
⁠Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs.

We are seeking an experienced Pre-Sales Engineer to lead the technical aspects of customer engagements around Confluent's Data Streaming platform.
This role combines deep technical expertise with strong business acumen and requires the ability to engage with both technical and executive stakeholders. The successful candidate will act as a trusted advisor throughout the sales cycle, helping customers understand how real-time data streaming solutions can address business and technical challenges.
The role includes solution design, technical discovery, architecture discussions, demonstrations, Proof of Concept (POC) ownership, and close collaboration with sales, engineering, and product teams.
Key Responsibilities:
Partner with Sales teams to drive the technical evaluation process for prospective customers.
Conduct discovery workshops to understand customer business objectives, technical environments, and data-related challenges.
Design and present end-to-end solutions based on Confluent and Apache Kafka technologies.
Lead technical discussions with architects, engineering teams, platform owners, and executive stakeholders.
Deliver product demonstrations, workshops, and technical presentations.
Scope, execute, and manage Proof of Concept engagements.
Develop trusted relationships with customers throughout the sales cycle and beyond.
Advise customers on best practices related to Data Streaming, Event-Driven Architecture, and modern data platforms.
Collaborate closely with Product Management and Engineering teams to provide customer feedback and support product adoption.
Stay current on industry trends, emerging technologies, and the broader streaming data ecosystem.

Were looking for a Principal Solutions Engineer  to join us and spread our power. As a Principal Solutions Engineer you will be acting as the technical authority for the platform, specializing deeply in our Outpost. Working across cloud infrastructure, Kubernetes, and customer success, you will drive business and technical value for prospects and customers.
WHAT YOULL DO
Serve as the go to technical resource for sales and solutions engineering on our Platform architecture questions, messaging, and presentations.
Own Outpost investigations end to end, diving into IAM misconfigurations, networking failures, provisioning breakdowns, and scan degradation across customer environments.
Root cause and triage issues across multiple cloud environments, including AWS, Azure, GCP, OCI, and Alibaba.
Partner with engineering to collaborate on escalations and reproduce issues.
Clearly distinguish between our bugs, customer misconfigurations, and cloud-provider behavior, and translate these technical gaps for both customers and engineering.
Provide technical and business-relevant feedback into Product Management based on field engagements to continuously improve our position and value messaging.
Enable the broader support and field teams by building and maintaining investigation runbooks, internal knowledge base content, and onboarding materials. Lead regular thought leadership sessions to share insights derived from customer engagements.
Collaborate with sales teams on strategic opportunities to demonstrate the platform's technical and business value. Assist SEs and prospects during the POV process with advanced use cases, installation, deployment, and troubleshooting.
Work closely with our CTO, Field CTO, Customer Success, Product Management, and R&D organizations to maintain alignment and ensure coordinated efforts across the sales process.
Willingness to undergo security clearance.

we are looking for a Senior Solutions Architect.
In this position, you will be a key member in the pre-sales process, working directly with global startup customers and cross-functioning with account managers to develop AWS solutions for the customers.
📍 Work location: hybrid from Tel-Aviv.
Key Responsibilities:
Meet with customers, understand their business challenges, and design AWS solutions that address them, covering architecture, cost-efficiency, scalability, and security through Statements of Work (SOW)
Analyze existing customer AWS architectures and propose improvement roadmaps
Collaborate cross-team with different departments to ensure solutions are designed according to AWS best practices
Build thought leadership in the cloud community by contributing to blogs, workshops, webinars, conferences, and more, representing Automat-it as a trusted voice in the ecosystem
Travel both locally (to meet with customers, partners, and attend local events) and abroad (at least once a quarter)

Were looking for a Partner Solutions Engineer  to join us and spread our power. In this role, you will be part of the sales team responsible for supporting our Global Channel Resellers/Partners. You will work closely with partner account teams and our strategic partners to develop and execute joint technical strategies and solutions.
WHAT YOULL DO
Partner with sales teams and channel partners to deliver and scale technical solutions that drive customer success and business growth.
Deliver world-class demonstrations, technical training, and presentations to our partners, including whiteboard sessions, product demonstrations, workshops, and proof of value engagements.
Invest time in learning new product features, industry-related developments, and broadening your overall technical skill set.
Represent us in technical forums, such as trade shows, technical meetups, and industry events.
Help our customers and prospective customers plan in depth test plans for showing the value of the platform in their environment.

As a high performing Sales Engineer or Senior Sales Engineer, you will work with our prospects and clients to craft enterprise-wide cloud data security and data risk management solutions. This is a consultative role with deep analytical and business process skill sets and the ability to create insightful solutions using our technology.



RESPONSIBILITIES:

Drive incremental revenue through large, complex sales opportunities that maximize capabilities and integrated value proposition
Identify client business issues and desired outcomes and architect an information availability solution that utilizes all of products and services
Deliver, manage, and run proof of values (PoVs) and Use Case Demos (UCD) on customer sites, consult with key executive stakeholders, and drive sales via technical demonstrations
Manage internal resources via cross-functional communication and support sales drive to build a sustainable, repeatable business model
Act as the technical point of contact for the growing partner channel and represent at marketing events

The solution engineer is a highly technical, core member of the sales and customer success organization, aligning our cutting-edge observability and agentic AI technologies with our enterprise customers' architectures. We are customer-obsessed, highly technical, and foster a team culture that is entrepreneurial, professional, and fun. In this role, you will act as a trusted technical advisor, owning the long-term architectural relationship and deep-tech integrations for our top-tier enterprise logos.

Location: Hybrid (3 days from the office)

Workweek: Monday-Friday

Responsibilities
Architectural Ownership: Manage all technical touchpoints for strategic customers, driving deep-tech onboarding, advanced enablement, architectural workshops, and complex issue resolution.

Value Optimization: Analyze customer data pipelines and infrastructures to develop and execute technical strategies that maximize observability value and ROI.

Technical Stakeholder Management: Build deep technical peer relationships with DevOps, SRE, and Engineering leaders, diagnosing complex infrastructure challenges and designing production-ready solutions.

POCs & Technical Expansion: Execute rigorous Proofs of Concepts (POCs) and architect complex expansions. Identify technical opportunities for upselling or cross-selling advanced agentic AI and observability modules to drive incremental revenue growth.

Advanced Deployment: Ensure a frictionless, deeply integrated onboarding process for enterprise customers, managing complex log/metric/trace routing and agentic AI deployments.

Adoption Analytics: Monitor deep-tech adoption patterns and infrastructure usage, proactively debugging systemic bottlenecks, scaling friction, or implementation barriers.
What Your Day-to-Day Will Look Like
Manage customer technology interactions: tech value proposition, POCs, onboarding, integration, enablement, implementation assistance, and AI use case adoption.

Automating Integration Workflows: Design and implement automated, scalable onboarding pipelines and configuration workflows to guide enterprise environments through seamless setup.

Proactive Architecture Reviews: Conduct deep-dive engineering check-ins around critical milestones (e.g., post-onboarding, scaling peaks, or architecture reviews) to ensure optimal system performance.

Telemetry & Infrastructure Audits: Analyze customer data volume, telemetry pipeline health, and behavioral patterns to catch underperforming configurations or indexing issues before they impact the customer.

Feedback Integration: Gather technical feedback, feature gaps, and product limitations from engineering stakeholders to advocate for and collaborate with internal product and R&D teams.

Technical Upsell Engineering: Analyze data ingestion and infrastructure usage to engineer custom product/feature recommendations tailored to the customer's specific technical scale with a focus on agentic workflows.

We are seeking an experienced and driven Senior Support Engineer to join our Global Customer Support team. In this role, you will be responsible for investigating, diagnosing, and resolving complex customer issues with the Real-time Data Platform. Youll work closely with engineering, technical writers, and client services to deliver exceptional support and help customers achieve success with at scale.
What Youll Do:
Troubleshoot and resolve technical issues for customers across diverse environments (cloud, hybrid, on-prem).
Collaborate cross-functionally with Engineering to drive resolution of complex problems and contribute to product improvement.
Participate in real-time customer remediation efforts and live incident resolution.
Act as a customer advocate to ensure timely and accurate issue resolution.
Support enterprise customers with mission-critical systems and real-time data use cases.
Assist with new deployments, configuration guidance, and performance tuning.
Write and maintain high-quality documentation and Knowledge Base articles to scale support capabilities.
Contribute to a collaborative, agile, and globally distributed support team.

This is a Software Development Engineer (SDE) role in the engineering team that delivers the sensor (lightweight agent) on various container optimized Linux distros. This role will be part of the team designing and implementing new features in the sensor to secure cloud workloads. The work leverages eBPF and other technologies. These features will extend the power of the Falcon platform to provide seamless visibility, detection, and prevention for container processes running in orchestration environments like Kubernetes.

What You'll Do:

Create and maintain high-performance linux system software components. Analyze complex software features, and build effective test strategies and test designs.

Ensure systems and components reliability and performance through monitoring, testing, and debugging. Debug product issues found through test or customer cases to identify root cause and use the input to improve tests.

Work closely with a team of engineers to support and maintain a culture of high product quality and excellence. Collaborate with cross-functional teams to integrate sensor and cloud solutions. Work collaboratively with product and release management to control risk, improve quality, and streamline our release cycles

Participate in code reviews and provide technical guidance to team members. Participate in engineering best practices, including topics like secure coding, testing paradigms, debugging, performance measurement, code reviews, CI/CD and OS internals, to ensure that our sensor code is fast and reliable

Lead strategic technical initiatives focusing on containers and orchestrators security in both public and private cloud

Other projects as assigned