דרושים » שירות לקוחות » Senior Customer Retention Account Manager

We are looking for an Account Manager Team Lead to drive Automat-its growth across the Israeli market, with a strong emphasis on expanding existing customer relationships while identifying new opportunities within the current client base. In this role, you will lead and mentor the Israeli Account Management team, owning both their performance and professional development. You will manage a portfolio of key accounts with a personal revenue target, while also being responsible for the teams overall retention, expansion, and customer success metrics.

Work location: hybrid from Tel Aviv.

If you are interested in this opportunity, please submit your CV in English.

Key Responsibilities
Lead and mentor a team of Account Managers - setting clear performance expectations, running regular 1:1s, and supporting individual development plans.
Define and drive the team's sales strategy, including territory planning, pipeline management, and playbook development.
Identify skill gaps and build structured programs to scale team capabilities - through coaching, training, and knowledge sharing.
Set team targets and track performance against KPIs, stepping in with hands-on support where needed.
Foster a high-performance culture built on accountability, collaboration, and continuous improvement.
Partner with Sales leadership to shape go-to-market approaches and feed field insights back into strategy.
Recruit, onboard, and ramp new team members, ensuring they're set up for success from day one.
Identify cost optimization, upsell, cross-sell, and renewal opportunities, and the need for a Dedicated DevOps or FinOps service.
Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively.
Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives and proactively engage with them to understand their evolving needs, challenges, and goals.
Gather customers feedback on their experiences and needs. Relay this feedback to internal teams for continuous improvement.
Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
Maintain and develop strategic vendor relations with AWS.
Regularly attend business events and conferences to promote and educate prospective clients on the benefits of Automat-it.

Were excited to announce the search for a Renewal Sales Account Manager for the Austrian market!
Embark on a rewarding journey as a Renewals Account Manager with our company Software Technologies, a global cybersecurity leader consistently nominated for the Forbes Best Employers list for the past five years. Take ownership of the entire renewal process, ensuring high retention rates, and collaborate seamlessly with cross-functional teams to guarantee customer satisfaction.
If you are passionate about fostering client relationships, thrive in a dynamic environment, and aspire to contribute to the success of a worldwide industry leader, we are the ideal place for you.
Let's work together to shape the future of cybersecurity.
Key Responsibilities
Conduct thorough Account Reviews with customers to ensure satisfaction is achieved before the renewal date.
Proactively identify customer issues and collaborate with wider our company teams, Distributors, and Channel partners to mitigate risks.
Qualify and validate the SFDC renewal pipeline for accuracy and completeness.
Develop customer quotes efficiently within the Renewal Quoting tool.
Ensure accurate forecasting using Clari.
Meet designated bookings quota and retention rate targets.
Maintain an up-to-date knowledge of our company solutions and their competitive positioning.

Required Account Executive (AE) | Tel-Aviv, Israel (Hybrid)
A cutting-edge technology company specializing in developing and selling real-time behavioral intelligence tools for elite dealmakers. Our platform leverages artificial intelligence and data analytics to provide personalized coaching and insights, empowering sales teams to improve their performance and achieve exceptional results.
As an Account Executive (AE), you will play a pivotal role in driving revenue growth by acquiring new customers and expanding our existing client base. You will be responsible for managing the entire sales cycle, from prospecting to deal closure. The ideal candidate is a self-motivated, results-oriented individual with a proven track record in B2B sales and a passion for technology-driven solutions.
Key Responsibilities:
Prospect, identify, and qualify leads through various channels, including cold outreach, referrals, networking, and inbound inquiries.
Conduct in-depth needs analysis and discovery meetings to understand prospects needs, challenges, and business objectives.
Collaborate with cross-functional teams, including product, marketing, and customer success, to ensure a seamless customer experience and maximize opportunities.
Manage a robust pipeline of opportunities and accurately forecast sales projections.
Build and maintain strong, long-lasting customer relationships by providing exceptional service and support.
Stay up-to-date with industry trends, competitive landscape, and emerging technologies to effectively position our offerings.

We seek an Account Executive to drive our business growth in the Israeli territory, focusing on Greenfield accounts while delivering an outstanding customer experience. You will own the full sales cycle, from prospecting to close, and act as a trusted advisor connecting high-growth startups with the DevOps, FinOps, and GenAI expertise they need to scale.

Work location: hybrid from Tel Aviv.

If you are interested in this opportunity, please submit your CV in English.

Key Responsibilities:
Develop and execute targeted territory plans to achieve or exceed revenue, growth, and margin targets.
Manage all phases of the business development cycle, including proposal negotiations, statements of work (SoWs), and contract finalization.
Prospect new customers and communicate regularly with AWS representatives to co-sell and identify joint opportunities.
Maintain and grow strategic vendor relationships with AWS.
Articulate our value proposition and competitive differentiation to technical and business stakeholders.
Attend industry events and meetups to promote us and educate prospective clients.
Collaborate cross-functionally with Marketing, Operations, Delivery, and Solutions Architects.
Leverage AI-powered sales tools to research prospects, personalize outreach, and derive actionable pipeline insights.
Commit to regular business travel, locally and internationally.

Our Business Partner Manager will lead and manage Business partners. We're looking for a strategic, analytical individual who can build strong relationships with partners and ensure their success.
They need to be able to identify key issues and opportunities, create effective strategies, and drive initiatives to satisfy the needs of business partners.
Responsibilities:
Conduct market research to identify and evaluate potential partners.
Build and maintain strong, long-term relationships with new and existing partners.
Lead presentations and demos of platform for prospective and current partners.
Develop joint business plans with partners and ensure their effective execution.
Own sales targets for partner deals, including pipeline management, forecasting, and achieving growth goals.
Collaborate closely with cross-functional teams to implement partnership strategies and build out the partner program infrastructure.
Support the creation of business plans, sales pitches, presentations, reference materials, and other required documents.
Manage multiple projects simultaneously while meeting deadlines.
Proactively identify new business opportunities and potential partners.

We are seeking a Strategic Account Manager to lead complex commercial engagements with leading automotive OEMs and Tier 1s in the ADAS ecosystem to join our dynamic Sales team. This role included managing long cycle, multi stakeholder deals from early positioning through RFQ to final commercial negotiation and execution. In this role, youll have the opportunity to build relationships with industry-leading OEMs and lead the Sales lifecycle of our advanced SOC software solutions for ADAS applications
What will your job look like?
Own and drive Sales activities for strategic OEM accounts, leading commercial strategies end to end.
Create long term relationships with strategic customers through proactive engagement, strong negotiation, and consistent value delivery.
Manage the entire sales process from RFQ/RFI review to issuing competitive price indications and negotiating commercial terms across 12 to 24 month sales cycles.
Lead the commercial aspects with strategic customers, including direct engagement with procurement and executive stakeholders.
Be the single point of contact for customer commercial inquiries, ensuring a seamless communication flow and outstanding customer experience across complex internal and external stakeholder environments.
Translate complex technical capabilities into clear business and commercial value propositions that resonate with clients.
Work in a team supporting multiple OEMs and Tier 1s in driving success together while aligning closely with BD, product, finance, legal, and executive teams to move deals forward.
Drive momentum and push deals forward despite internal and external friction, ensuring progress in complex and political sales environments.

Were building our Outbound Sales motion from the ground up, and were looking for a driven Outbound Account Executive to join us at this exciting stage.
This is a true greenfield opportunity-while we have achieved strong success through inbound channels, outbound represents a major growth engine with a huge untapped potential.
As part of this role, you will help define and shape our outbound strategy, build a pipeline, and open new markets and opportunities. You will report directly to the VP Sales, working closely with leadership to influence strategy, messaging, and execution.
You will sell a truly differentiated AI-powered product - Robin, among other groundbreaking products.
This role also includes traveling to industry events, conferences, and customer meetings to represent and build relationships in key markets.
If you thrive in building environments and enjoy creating new pipelines, this role is for you!
Responsibilities:
Own and drive the full outbound sales cycle, from prospecting to closing and handoff to Customer Success
Build and manage a strong outbound pipeline across target accounts and new market segments
Identify, engage, and develop relationships with key decision-makers in IT organizations
Act as a founding member of the outbound team, contributing to playbooks, messaging, and sales processes
Represent at events, conferences, and customer meetings (including travel)
Position AI capabilities, including Robin, as a key differentiator in solving customer challenges
Collaborate with Marketing, Product, and Customer Success to refine targeting and improve conversion
Provide feedback from the field to influence product development and go-to-market strategy
Consistently meet and exceed sales targets and KPIs

Were looking for a Mid-Market & Enterprise Account Executive to drive revenue growth by identifying, engaging, and closing deals with mid-market and enterprise customers. This role sits at the core of our growth strategy and focuses on winning new business through strong sales execution, deep customer understanding, and disciplined deal management.
Youll own the full sales cycle end to end, work with complex stakeholders, and use proven sales methodologies to turn opportunities into long-term customers.
Experience using GenAI to improve prospecting, deal strategy, stakeholder mapping, and pipeline execution is a must for this role.
This role is based in Tel Aviv. We work in a hybrid model, with 3 days a week in the office. This is a Monday-Friday role.
This might be for you if:
You enjoy hunting for new opportunities and closing complex deals
Youre comfortable running full-cycle sales processes with senior stakeholders
You like working in fast-growing, high-performance sales environments
Youre data-driven, structured, and disciplined in how you manage deals
You care about ownership, results, and long-term customer impact
You actively leverage AI tools to increase efficiency, personalization, and win rates

At our company, we lead the way in revolutionizing Travel & Expense management for global enterprises. Our innovative solutions are streamlining travel and expense processes for thousands of companies, continuously expanding our reach and impact. As we push the boundaries in the T&E sector, we seek proactive innovators, strategists, and visionary thinkers eager to drive this transformative journey forward. If you are passionate about technology and committed to enhancing business efficiency across various domains, our Payments offers the ideal platform for your ambitions.

We are seeking an entrepreneurial sales professional for our leading sales department, which reflects what a state-of-the-art sales team should look like. As an Account Executive at our company, you will play a leading role in accelerating our sales growth and directly impact our success. In your role, you will work for our product lines, which are mainly aimed at SMEs and medium-sized companies.

What Will You Do?
Understanding customer needs and the procurement cycle to gather key prospect information, generate interest, and bring in successful customers.
Handle qualification, demos & closing from inbound & outbound leads.
Identify key organizational stakeholders and work through a multi-thread approach to develop the opportunity.
Pursue both individual and team sales goals and hit targets on a quarterly basis.
Collaborate cross-functionally to share best practices and contribute to a winning, supportive sales culture

We seek an Account Executive Team Lead to drive our business growth in the Israeli territory, with a strong focus on expanding Greenfield opportunities while maintaining an exceptional customer experience. In this role, you will lead and mentor the Israeli Account Executive team, taking ownership of team performance and development. You will carry a personal quota while also being accountable for achieving the teams overall sales targets and success.

Work location: hybrid from Tel Aviv.

If you are interested in this opportunity, please submit your CV in English.

Key Responsibilities:
Lead, coach, and develop a team of Account Executives in the Israeli territory, setting clear targets and driving both individual and team performance.
Run weekly cadences including team syncs, deal reviews, and forecast calls to ensure execution discipline and pipeline visibility.
Own onboarding and ramp plans for new Account Executives to accelerate productivity.
Act as the senior escalation point for complex or strategic deals.
Partner closely with the Israel Sales Director on hiring, performance management, and go-to-market strategy.
Drive new business growth through Greenfield opportunities in the region.
Maintain a high standard of customer experience across all engagements.
Carry a personal quota while ensuring overall team targets are met or exceeded.
Represent us in the market through events, stakeholder engagement, and clear value proposition articulation.
Collaborate cross-functionally with Marketing, Operations, Delivery, and Solutions Architects.
Leverage AI-powered sales tools to improve prospecting, outreach, and pipeline insights.