דרושים » רפואה ופארמה » Customer & Account Specialist, Rare Disease, Center-South

We offer hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond to benefit the patients we serve. We are a dynamic, fast-paced company operating in over 34 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! The Customer & Account Specialists job is to promote our company's products. Communicate with professional HCPs (physicians, nurses, pharmacists). The Customer & Account Specialist will increase product awareness, answer queries, provide updated and reliable information, and introduce new products.
Responsibilities:

* Territory and customer management: MCCP update, Call plan adherence (CPA) and identifying customer needs, use of digital tools.
* Organizing and conducting meetings with HCPs in the designated work territory, ensuring compliance with specified requirements and the assigned action plan.
* Providing support to HCPs in optimizing patient outcomes
* Delivering lectures to HCPs (according to the MC terms).
* Professionally promoting the company's products and providing scientific updates based on evidence-based medicine (EBM).
* Developing new initiatives.
* Establishing collaborations and fostering professional relationships with HCPs.
* Actively participating in team meetings, including sharing information and best practices, reviewing relevant materials, and preparing presentations and marketing materials as per the team's requirements.
* Taking an active role in team/unit projects.
* Maintaining open communication with other functions within the company regarding the team's products.
* Attending conferences in Israel and overseas.
City:
Petah Tikva

We seek a Senior Customer & Account Specialist to promote the company's product in hospitals and dedicated clinics in the southern region up to Jerusalem

You will communicate with professional HCPs (physicians- Ophthalmologists and Endocrinologists, nurses, pharmacists) in a variety of channels, F2F and digital, to raise product awareness, answer queries, provide updated and reliable information, and be a part of the launch of this new product.

Responsibilities
Territory and customers management: MCCP update, Call plan adherence (CPA), identifying customer needs and suitable channels for communication.
Organizing F2F appointments and meetings with HCPs.
Support HCPs' decision to optimize patient outcomes in an ethical way
Lecture to physicians and medical personnel (according to the MC terms)
Promoting company products.
Raise awareness of the unit's products and scientific update (EBM)
Meeting both the business and scientific needs of healthcare professionals
Development of new initiatives.
Creating collaborations and establishing professional relationships with HCPs
Active participation in team meetings, including sharing information and best practices, reading relevant materials, preparing presentations, and marketing materials according to the team's needs.
Open communication with customers and the companys functions regarding the team's products.
Maintain a deep and current knowledge of the industry, trade association, competitors, and buyer dynamics, and focus effort on customer opportunities.
Working according to the company's practices, compliance codes, rules, and regulatory guidelines.
Report any safety information received during work to the Pharmacovigilance Department.
Attending conferences at any time is required.

We seek a Senior Customer & Account Specialist to promote the company's products.

Communicate with HCPs in the Center- HaSharon area ( mainly cardiologists, endocrinologists, Family physicians)

The CAS will increase product awareness, answer queries, provide updated and reliable information, and introduce products.

Responsibilities

Promoting the company's products in the field, based on the BU strategy and work plan.

Align and inspire to achieve business goals and KPIs, defined by the BU reporting to the Team Leader.

Digital transformation- Engage with customers via multichannel "routes," including face-to-face meetings, online meetings, and phone meetings aligned with Team Leader instructions. Increase interactions via approved emails (AE) and other digital tools provided, routine usage of iPad in F2F meetings, and CLMs.

Territory and customers management: MCCP update, Call plan adherence (CPA), and identifying customer needs, using digital tools in Veeva.

Territory and customers "mapping"- Mapping HCPs influencers, periodically, territory sales analysis based on sales reports, and as a result, work planning, aligned with the Team Leader and strategy.

Teamwork- share practice, constant reflection, and feedback on field work with team members and the Team Leader.

Organizing appointments and meetings with specific HCPs.
Support HCP's decision to optimize patient outcomes in an ethical way.
Giving lectures to physicians and medical personnel (according to the MC terms).
Raise awareness of the unit's products and scientific updates (EBM).
Meeting both the business and scientific needs of healthcare professionals.
Development of new initiatives, both personal in the territory and at the team level.
Creating collaborations and establishing professional relationships with HCPs and HFs.
Active participation in team meetings, including sharing information and best practices, reading relevant materials, and preparing presentations according to the team's needs.
Open communication with customers and the companys functions regarding the team's products.
Maintain a deep and current knowledge of the industry, trade association, competitors, and buyer dynamics, and focus efforts on customer opportunities.
Working according to the company's practices, compliance codes, rules, and regulatory guidelines.
Report any safety information received during work to the Pharmacovigilance Department.
Attending conferences in Israel and overseas.