דרושים » מדעים מדוייקים » Customer & Account Specialist Onco-Hemato, Center-North

We offer hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond to benefit the patients we serve. We are a dynamic, fast-paced company operating in over 34 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! The Customer & Account Specialists job is to promote our company's products. Communicate with professional HCPs (physicians, nurses, pharmacists). The Customer & Account Specialist will increase product awareness, answer queries, provide updated and reliable information, and introduce new products.
Responsibilities:
* Territory and customer management: MCCP update, Call plan adherence (CPA) and identifying customer needs, use of digital tools.
* Organizing and conducting meetings with HCPs in the designated work territory, ensuring compliance with specified requirements and the assigned action plan.
* Providing support to HCPs in optimizing patient outcomes
* Delivering lectures to HCPs (according to the MC terms).
* Professionally promoting the company's products and providing scientific updates based on evidence-based medicine (EBM).
* Developing new initiatives.
* Establishing collaborations and fostering professional relationships with HCPs.
* Actively participating in team meetings, including sharing information and best practices, reviewing relevant materials, and preparing presentations and marketing materials as per the team's requirements.
* Taking an active role in team/unit projects.
* Maintaining open communication with other functions within the company regarding the team's products.
* Attending conferences in Israel and overseas.
 
City:
Petah Tikva

We seek a Senior Customer & Account Specialist to promote the company's product in hospitals and dedicated clinics in the southern region up to Jerusalem

You will communicate with professional HCPs (physicians- Ophthalmologists and Endocrinologists, nurses, pharmacists) in a variety of channels, F2F and digital, to raise product awareness, answer queries, provide updated and reliable information, and be a part of the launch of this new product.

Responsibilities
Territory and customers management: MCCP update, Call plan adherence (CPA), identifying customer needs and suitable channels for communication.
Organizing F2F appointments and meetings with HCPs.
Support HCPs' decision to optimize patient outcomes in an ethical way
Lecture to physicians and medical personnel (according to the MC terms)
Promoting company products.
Raise awareness of the unit's products and scientific update (EBM)
Meeting both the business and scientific needs of healthcare professionals
Development of new initiatives.
Creating collaborations and establishing professional relationships with HCPs
Active participation in team meetings, including sharing information and best practices, reading relevant materials, preparing presentations, and marketing materials according to the team's needs.
Open communication with customers and the companys functions regarding the team's products.
Maintain a deep and current knowledge of the industry, trade association, competitors, and buyer dynamics, and focus effort on customer opportunities.
Working according to the company's practices, compliance codes, rules, and regulatory guidelines.
Report any safety information received during work to the Pharmacovigilance Department.
Attending conferences at any time is required.

We seek a Senior Customer & Account Specialist to promote the company's products.

Communicate with HCPs in the Center- HaSharon area ( mainly cardiologists, endocrinologists, Family physicians)

The CAS will increase product awareness, answer queries, provide updated and reliable information, and introduce products.

Responsibilities

Promoting the company's products in the field, based on the BU strategy and work plan.

Align and inspire to achieve business goals and KPIs, defined by the BU reporting to the Team Leader.

Digital transformation- Engage with customers via multichannel "routes," including face-to-face meetings, online meetings, and phone meetings aligned with Team Leader instructions. Increase interactions via approved emails (AE) and other digital tools provided, routine usage of iPad in F2F meetings, and CLMs.

Territory and customers management: MCCP update, Call plan adherence (CPA), and identifying customer needs, using digital tools in Veeva.

Territory and customers "mapping"- Mapping HCPs influencers, periodically, territory sales analysis based on sales reports, and as a result, work planning, aligned with the Team Leader and strategy.

Teamwork- share practice, constant reflection, and feedback on field work with team members and the Team Leader.

Organizing appointments and meetings with specific HCPs.
Support HCP's decision to optimize patient outcomes in an ethical way.
Giving lectures to physicians and medical personnel (according to the MC terms).
Raise awareness of the unit's products and scientific updates (EBM).
Meeting both the business and scientific needs of healthcare professionals.
Development of new initiatives, both personal in the territory and at the team level.
Creating collaborations and establishing professional relationships with HCPs and HFs.
Active participation in team meetings, including sharing information and best practices, reading relevant materials, and preparing presentations according to the team's needs.
Open communication with customers and the companys functions regarding the team's products.
Maintain a deep and current knowledge of the industry, trade association, competitors, and buyer dynamics, and focus efforts on customer opportunities.
Working according to the company's practices, compliance codes, rules, and regulatory guidelines.
Report any safety information received during work to the Pharmacovigilance Department.
Attending conferences in Israel and overseas.

Our Evergreen Sales Account Manager position offers continuous opportunities for enthusiastic and motivated professionals to join us in the future. It is not tied to a specific vacancy, but it enables us to get to know you and stay in touch, so that when a new opportunity arises, you could be among the first people we reach out to. Israel and Romania are growing significantly - we'd love you to join our strong team!

If youre interested in working at us, please apply, and we will get in touch.

What You Will be Doing
Serve as the lead point of contact for all customer account management matters.
Build and maintain strong, long-lasting client relationships.
Negotiate contracts and close agreements to maximize profits.
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
Prepare reports on account status.
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed.

In this role, you will proactively identify best‑in‑class assets, lead rigorous scientific and clinical evaluations, and drive cross‑functional diligence to enable high‑quality, strategic partnering decisions. You will operate at the intersection of science, strategy, and execution, working in close partnership with Medical, Regulatory, and senior leadership to support disciplined growth and long‑term value creation.

Responsibilities
Proactively screen, source, and prioritize best‑in‑class late‑stage assets from Phase 2 through marketed products across rare and severe diseases, leveraging multiple platforms, databases, and industry sources.
Build and manage a robust and high‑quality pipeline of partnership opportunities aligned with our long‑term growth strategy.
Lead rigorous scientific and clinical evaluations by assessing clinical data versus current standard of care, mechanism of action differentiation, regulatory pathways, and competitive landscape.
Develop clear and data‑driven Target Product Profiles (TPPs) to support scientific, clinical, and strategic positioning.
Conduct comprehensive research, including literature review and data synthesis, to deeply understand disease biology, unmet need, and therapeutic value.
Engage directly with Key Opinion Leaders, clinical investigators, and external experts to validate assumptions and strengthen scientific and clinical assessments.
Drive cross‑functional diligence by partnering closely with function leads, Medical and Regulatory, Commercial, Legal, Finance, and other relevant stakeholders.
Support transaction strategy and execution by providing scientific and clinical input into transaction strategies, diligence materials, and contractual discussions.
Prepare clear, concise, and decision‑ready materials, including evaluation summaries, one‑pagers, presentations, and business cases for senior leadership and governance forums.
Continuously refine and strengthen Search and Evaluation processes, criteria, and scientific convergence frameworks to improve rigor, consistency, and speed of decision‑making.
Act as a trusted thought partner to leadership by surfacing insights, risks, and recommendations that directly influence portfolio strategy and our growth trajectory.
Represent our externally in partnering discussions, scientific meetings, and industry conferences to strengthen our visibility and network.

KMS Lighthouse is looking for an Account Manager to join our expanding Israeli-based team. As Account Manager, you will manage our global customers and implement our solution within enterprise organizations. This role will see you participate in onboarding new customers and contribute towards maintaining a high level of satisfaction of existing customers- including the provision of training and support to customers using our products.
Responsibilities:
* Manage project implementations for both new customers and those of our existing clients as their requirements grow.
* Engage with our clients through meetings, email, phone or via the ticketing system.
* Understand our clients' needs, tackle problems and where necessary, escalate the case to the relevant people.
* Think creatively about technical issues and provide clients with workarounds when necessary.
* Manage changes to the project scope, project schedule when needed.
* Keep current on product releases and updates, including attending conferences and training as required to maintain proficiency.

We are looking for a highly organized and proactive Sales Operations Admin. In this role you will play a crucial role in supporting our sales department by handling administrative tasks, ensuring efficient sales operations, and contributing to the team's overall success.
The Sales Operations Admin will maintain accurate sales records, coordinate sales processes, and provide exceptional support to the sales team.
Responsibilities:
Sales Cycle Coordination: Work closely with the sales team to facilitate all aspects of the sales cycle, from initial contact to deal closure
Customer & Meeting Admin: Communicate with customers, schedule meetings, and follow up on next steps and summaries
Salesforce Management: Constantly monitor and update customer contacts, action items, and deal status to ensure data accuracy
Deal Validation: Manage the approval flow and verify all necessary documentation (Contracts, SOW, LOE, PO) for closing deals
Reporting: Generate periodic reports and handle ad-hoc reporting requests

We are looking for an Associate Director, Payer Insights & Forecasting to join our Market Research team (part of our BD & Corporate Strategy Division). This role will serve as the payer and access insight focal point supporting BD evaluations through the development and consolidation of payer and access related perspectives.

Working closely with Business development, Market Access and Global Commercial teams the role will help ensure that payer insights and access considerations are translated into key forecast assumptions and thoughtful assessments across our Business Development evaluations.

This is a unique opportunity for a strategic professional to operate in a global, cross-functional environment, contributing to portfolio-shaping recommendations and engaging with senior leadership on key decisions.

Responsibilities:
Serve as the primary point of expertise for payer and access insights within the business development market research team, supporting global evaluations of partnership opportunities.
Develop and consolidate payer- and access-related perspectives to inform global business development evaluations, due diligence activities, and partnership decision-making.
Provide payer-informed inputs and scenarios to support models, forecasts and value assessments used in partnership evaluations.
Integrate inputs from regional and global stakeholders into clear, consistent, and decision-relevant assessments.
Lead payer research activities including defining objectives, guiding study design, and translating findings into strategic recommendations.
Act as a key interface between Business development market research and the Market Access organization, ensuring alignment and effective translation of payer insights into senior-level strategic discussions.

We are looking for an ILS Project Manager to manage and lead complex projects with customers in Israel and abroad, from the quotation stage through delivery, implementation, and ongoing customer support.
The role includes matrix management of all relevant stakeholders within the organization, supporting development, procurement, production, and logistics processes, alongside the management of service, technical support, and ILS frameworks for operational and technological systems.
Responsibilities:
Manage the companys support framework (ILS) for customers in Israel and abroad
Manage service and support contracts (Support / SLA)
Lead implementations and engineering upgrades at customer sites
Define service and support packages for customers
Write maintenance and support requirements for tenders
Work with engineering, production, integration, and customers
Manage LSA / FMECA / Reliability analysis
Support projects with customers in Israel and abroad
Establish and manage technical documentation and maintenance frameworks
Work with suppliers and subcontractors in the field of service and maintenance

The Ministry of Defence Account Manager is responsible for managing and growing strategic relationships with MoD stakeholders, ensuring the successful delivery of contracted services and solutions. The role acts as the primary interface between us and MoD customers, aligning operational delivery, commercial performance, and long-term account strategy while ensuring compliance with defence, security, and regulatory requirements.

Key Responsibilities
Account Management & Stakeholder Engagement.
Serve as the primary point of contact for Ministry of Defence customers and key stakeholders.
Build and maintain strong, trusted relationships across MoD departments, project teams, and senior leadership.
Understand MoD priorities, capability gaps, and future programmes to support long-term account planning.
Manage MoD contracts throughout their lifecycle, ensuring delivery against scope, cost, quality, and schedule.
Lead contract reviews, performance reporting, and governance meetings.
Ensure compliance with contractual obligations, defence regulations, and security requirements.
Support pricing, bid submissions, renewals, and contract variations
Security clearance level 1/2.