דרושים » מכירות » Technical Account Manager 2 - Tel Aviv

An Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues.

Key job responsibilities
* Youll advise on solutions, provide technical guidance and advocate for the customer.
* Ensure our environments remain operationally healthy whilst reducing cost and complexity.
* Develop trusting relationships with customers, understanding their business needs and technical challenges.
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management.
* Consult with a range of partners from developers through to C-suite executives.
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from us.
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning.
* Solve a variety of problems across different customers as they migrate their workloads to the cloud.
* Uplift customer capabilities by running workshops, brown bag sessions, etc.

Were looking for a Technical Account Manager to join us and spread the power of our company. In this role, youll be responsible for planning and executing strategies to drive customer adoption and use of the company platform. You'll provide both strategic and hands-on technical guidance to customers throughout the company journey, from onboarding to operationalization.
WHAT YOULL DO
Provide your customers with expert guidance on deployment, operational best practices, and assist in establishing a company Center of Excellence.
Contribute to sessions aimed at helping customers unlock the full value of the company platform.
Focus on driving out risk in our account base by increasing adoption, ensuring retention, and fostering satisfaction.
Offer insights regarding the availability of new features in our company.
Facilitate escalations for more complex or technically challenging issues.
Collaborate with Engineering, Support and Product teams to resolve technical escalations quickly and efficiently.
Collaborate with our company Sales and Renewal teams to secure contract renewals.
Assist in identifying opportunities for expanding our company usage across the customers organization.

we are looking for a Client Solutions Manager (Aggregators).
As a Client Solutions Manager, you will collaborate cross-functionally with teams across the organization to support leading advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing data driven insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign and provide technical support.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Develop automated reports utilizing the company's internal data tools and Excel.

we are looking for a Client Solutions Manager .
As a Client Solutions Manager, you will collaborate cross-functionally with teams across the organization to support leading advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing data driven insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.
Responsibilities
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign and provide technical support.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Develop automated reports utilizing the company's internal data tools and Excel.

we are seeking a highly motivated, target-oriented individual to join our Sales Team!
As an Account Executive, theres nothing more exciting than selling a product to your prospects you know theyll enjoy and, more importantly, meet the challenges of their business needs. Now more than ever, IT Professionals around the world are turning to improve the way they work. With a strong reputation, a trusted brand, and a disruptive product and pricing model!
Our business is growing, and were now ready to build our Sales Team! In this position, you will be a part of a team that directly impacts the companys growth, by helping build and shape the new Sales Team. You will be responsible for driving sales and meeting the teams KPIs by delivering the best sales and value-led experience for prospects. Beyond just selling, this is truly an opportunity to be a part of something new. From sales decks to playbooks to infrastructure needs, were inviting strong and experienced Account Executives to join us on the journey as we build the best IT sales team, together!
If youre passionate about sales, like to build processes, and have a strong SAAS background, this position is right for you. we welcome innovation and people who dare. We like our employees to be driven, be thought, and above all, we do it together and enjoy the ride!
This Position is located in Tel Aviv (hybrid).
Responsibilities:
Managing the full sales cycle from trial sign-up to conversion to hand-off to the CSM team
Maintaining an on-going pipeline of prospects and deals, both inbound and outbound opportunities
Contribute to the on-going effort of building the sales team; this includes but is not limited to documentation, processes, procedures, solution procurement and implementation and more
Collaborate with Customer Success, Product and R&D to understand prospect requirements and provide sales support both during calls and behind the scenes
Listen to customers' technical requirements and needs and relay this feedback back to the Product Team for development
Write technical responses to prospect questionnaires

We are looking for a Technical Account Manager who will lead the onboarding and ongoing implementation with our customers and technical partners.
Responsibilities:
Lead the implementation and ongoing technical aspects of our customers.
Platform setup for new customers - organization, companies, data sources, campaigns, targets, tech cost, etc.
Integrate Media partner to our platform - providing API specs, leading integration calls, testing integrations, going live + monitoring. Working with the product and R&D team to address and resolve tech issues.
Integrate Data partner to our platform - understand the goal of integration and provide specs for R&D, lead integration calls and testing phase, going live. Working with the product and R&D team on developing new integrations.
Implement Carriers data to our platform - manage the integrations with the carrier - conversion data. Provide spec, analyze the data and identify conflict, data quality assurance.
Tech support for the customers - bugs reported, data conflicts, import data for the customer (for new integrations), support with platform setup.
Monitoring - building dashboard to monitor the platform integrations and data quality, analyze and troubleshoot data conflicts with partners and R&D.
Create technical documentations and implementation guidelines.
Work closely with products to simplify implementation work and make it more self- serve friendly.

We're looking for a Technical Account Manager to build strong, strategic relationships with customers and ensure successful onboarding, adoption, and long-term value from the platform. You'll serve as the main point of contact, guide technical deployments, lead roadmap discussions, and provide hands-on support to drive engagement and satisfaction.
Responsibilities :
Act as a strategic partner to the sales team post-POC, supporting account continuity while enabling sales to focus on new opportunities
Oversee deployments in collaboration with Solutions Architects to ensure smooth and successful onboarding
Serve as the primary point of contact for customers, addressing issues quickly and maintaining a high-quality customer experience
Build strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussions
Partner with sales during renewals and expansion to align technical planning with customer needs and drive value
Proactively engage with customers to surface key security insights, guide feature adoption, and ensure they realize the full value of the platform

We are looking for talented Sales people for the Israeli Market!
What does it mean? Here you go:
Solid understanding of the cloud world and ability to explain cloud products/enterprise software or IT Services benefits and features in detail.
Nurturing a strong pipeline of opportunities and acting at your best to win them!
High end sales process managing - be a pro!
Understanding the internal business processes of potential clients - strategizing, presenting and demonstrating a tailored technology solution.
Developing an understanding of the customers business objectives in order to map a strategy that will be a viable solution to those business objectives.
Commuting to quarterly and annual revenue goals by selling a set of cloud, acceleration, security and infrastructure as a service solutions.

we are looking for a T echnical Account Manager to join our team. We are a boutique tech company with a cutting-edge SaaS product in the online marketing industry, trusted by global brands such as Fiverr, Elementor, and Lemonade. This is a full-time position based in the heart of Tel Aviv.
As a Technical Account Manager, you will own and manage a portfolio of B2B clients, serve as the main liaison between clients and internal teams, and lead new client onboarding from technical setup through training. Success in this role requires deep product understanding, fast learning, and strong ownership across multiple parallel initiatives.
Responsibilities:
Serve as the main point of contact for B2B clients, providing both business and technical support.
Onboard new clients end-to-end, including technical setup, customization, training, and
ongoing support.
Translate client needs (both technical and business) into clear internal requirements, and
communicate internal constraints and solutions back to clients.
Manage multiple clients, tasks, and projects simultaneously, ensuring nothing falls behind
or between the cracks.
Handle billing-related inquiries and escalate issues when required.
Collaborate closely with internal teams to resolve client issues and contribute to product
improvements.
Develop a deep understanding of the platform in order to troubleshoot issues,
analyze data, and proactively identify solutions.

we are looking for a Partner Relationship Manager for Partnerships Acquiring. The partnership channel supports fast-growing innovative partners like Paynt, CCV, Mollie, and Littlepay.
Through our partnership channels, supports thousands of small to mid-size merchants.
We have a track record of growth with Payment Facilitators and Independent Sales Organizations due to our strong product offering.
We pride ourselves on our customer intimacy and being able to act fast to meet our partners' evolving needs.
The Partner Relationship Manager is responsible for building up and maintaining a strong relationship with current and future partners . This involves being a part of the sales cycle and managing the partner relationship. Communications and relationship management with key partners are mostly held at the C-level.
The successful candidate will be someone of the calibre and ability to make an immediate impact. They will need to be comfortable working in a business that operates at a pace and cuts through any complexity.
They will have intellectual horsepower, resilience, and strong interpersonal skills to get different teams aligned for large projects.
The role will involve some travelling to meet partners across Europe.
Responsibilities:
● Manage the Commercial, Contractual, and Strategic activity for a designated list of partners
● Regular engagement with partners as a representative of the business to identify partners' needs
● Create and drive strategic Relationship Management within each designated account to increase revenue and ensure stickiness
● Maintain positive relationships with clients and manage expectations
● Work closely with the product team, sales, support, marketing, and management to continuously drive the best experience for our existing and potential partners.
●Manage and prepare quarterly business reviews with partners.
● Look for, and close, up-sell opportunities with partners for other products that the company may offer that are not currently being utilised by the partner.