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We are looking for a detail-oriented and motivated individual to join our Payments Team. Our team ensures smooth financial operations for clients worldwide - from monitoring transactions and payment providers to supporting internal departments and customers.
Responsibilities:
Monitor payment flows and detect irregularities across internal and external systems.
Collaborate with developers, external providers and internal Finance teams to resolve payment related issues
Reconcile transactions with high accuracy
Authenticate customer activity and process withdrawal requests using decision-making tools
Analyze approval rates and ensure continuous optimization
Proactively identify and suggest improvements to our existing payment processes and policies.

Required Anti Fraud Operator
Description
As an Anti-Fraud Operator at our trading online platform, you will play a crucial role in safeguarding our platform from fraudulent activities. Your responsibilities will involve monitoring, detecting, and preventing fraudulent transactions, ensuring compliance with regulatory requirements, and collaborating with various teams to enhance the overall security of our platform.
Responsibilities:
Attending and resolving fraud-related customer queries
Daily checks of fraud-related reports and alerts
Handling customers chargeback claims by representing the cases to the external payment processors
Anti Fraud team protocols review and optimization
Authentication of customer financial and trading activity and processing of withdraws, based on a set of decision-making tools.