we are looking for an experienced Technical Account Manager to join our growing customer-facing team and play a key role in supporting and enabling leading security organizations worldwide.
Were looking for a hands-on, technically strong professional with a customer-oriented mindset, strong problem-solving skills, and a passion for building trusted, long-term relationships while driving successful product adoption end to end.
What you will do
Customer Partnership & Enablement: Serve as the primary relationship and technical point of contact for assigned accounts, guiding customers through onboarding, adoption, and getting maximum value with our company.
Solution Design & Problem Solving: Understand customer use cases and business goals, and provide tailored guidance on how to best configure, extend, or integrate our company's platform.
Proactive Technical Guidance: Help customers stay ahead of potential issues by providing best practices, roadmap insights, and proactive technical health checks.
Escalation Management: Partner with Support, Product, and Engineering to escalate and resolve technical issues that block value delivery, while keeping customers informed and confident in the process.
Voice of the Customer: Surface customer feedback, product requests, and usage insights to influence product roadmap decisions and ensure customer needs are represented.
Advocacy: Champions customer success stories, promotes advocacy programs
Customer Success Metrics: Drive product adoption, retention, and satisfaction across your accounts; own technical KPIs such as time-to-value and overall health.

What youll be doing
As an Enterprise Account Management, Retail, you will play a key role in driving the growth and success of our companys Shopping business. You will take ownership of several shopping verticals (typically 1-3, depending on size and complexity), such as Fashion, Electronics, Home, Kids & Toys, viewing each vertical as an end-to-end ecosystem. This includes understanding its structure, identifying growth drivers, spotting challenges and opportunities, and leading its overall development. You will act as the main point of contact and account manager for the most impactful partners within your verticals, balancing business growth with strong operational execution.
As part of the Shopping team - our companys growth engine beyond food and restaurants - you will work closely with partners to ensure long-term success on the platform, from onboarding through ongoing development and optimization.
Day-to-day in this role, youll:
Own and lead the growth of assigned shopping verticals, identifying opportunities, bottlenecks, and key levers for scale.
Manage and develop the most strategic partners within each vertical, acting as their account manager and driving both growth and operational excellence.
Lead onboarding processes for new retail partners, from contract signing to go-live and full implementation of our companys tools and services.
Drive partner growth initiatives, including catalog optimization, assortment expansion, promotional planning, and commercial initiatives.
Ensure high operational quality across partners, including availability, preparation times, catalog management, store operations, and storefront visibility on the platform.
Provide day-to-day partner support by solving problems, improving processes, and ensuring an excellent overall partner experience.
Monitor performance metrics and work with partners to continuously improve business results.

Were looking for a driven, motivated, and ambitious Bookkeeper to join our growing Finance team in Israel. As Torq continues to scale globally, we are expanding our operations and adding new global entities, making this a pivotal time to join.
This role is perfect for someone who's passionate about growth, takes pride in precision and is eager to make an impact in a fast-paced, global environment.
If you're responsible, well organized, detail-oriented, and have strong customer service and interpersonal skills

What Youll Do:
Take full ownership of day-to-day bookkeeping and preparation of financial information to support month-end closing and reporting.
Manage accounts receivable: from invoicing and reconciliation to proactive collection and professional communication with global customers.
Manage company travel and employee reimbursements.
Bank statements and credit cards reconciliation (local and international).
Record daily financial transactions and journal entries accurately and efficiently.
Process vendor bills, prepare and manage A/P payments, and ongoing vendors reconciliation.

We are looking for a Commissions Team Lead to join the Finance team, reporting to our Director of Finance:
As a Commissions Team Lead you will:
Be responsible for leading commission processes to ensure accuracy, compliance, and alignment with the companys compensation strategy. You will manage the commissions team, drive process improvements, and support business stakeholders with data-driven insights. This role requires both strategic vision and hands-on execution, working cross-functionally with HR, GTM Finance, and leadership to optimize policies and deliver operational excellence.
In your day-to-day as a Commissions Team Lead you will:
Lead the end-to-end management of commission programs, ensuring accuracy, compliance, and alignment with business objectives.
Oversee the execution of commission calculations, allocations, and related financial processes.
Lead, mentor, and develop the commissions team to ensure smooth and efficient operations.
Develop and implement analytical tools to measure the effectiveness of compensation programs.
Optimize workflows and implement best practices for efficiency, transparency, and scalability.
Provide analytical support and actionable insights to leadership and key stakeholders.
Partner with HR, GTM Finance, and leadership teams to ensure seamless execution of compensation policies.
Generate periodic reports and insights to track trends and assess the impact of compensation structures.
Execute cross-functional initiatives to enhance compensation policies and streamline processes.

We are looking for a hands-on Bookkeeper to join our growing Finance team .
In this role, you will be responsible for managing the companys full bookkeeping cycle, from daily accounting operations to month-end close, payroll, and statutory reporting.
This is a high-ownership role in a fast-paced SaaS environment, working closely with finance leadership to build scalable and accurate financial processes.

Responsibilities:

Full responsibility for month-end close processes, including review of amortization, intercompany transactions, Prepaid, Fixed assets, and accruals.
Prepare the month end financial analysis.
Conduct bank account and credit card reconciliations.
Manage Account Payable process, recording of AP invoices, creation of new vendors, and processing payments to suppliers.
Manage Account Receivables process, issue invoices to customers, collection.
Manage monthly payroll cycle and journal entries.
Manage expense reimbursement, subscription payment, and travel reports in Mesh system.
Manage statutory filings and reporting (VAT, 126, 856, Sales Tax, 1099).

We are seeking a highly motivated and detail‑oriented Bookkeeper to join our growing finance team. This role will focus primarily on Global Accounts Receivable processes, while also supporting accounts payable processes as needed. The ideal candidate is proactive, organized, and eager to grow within a dynamic and fast‑paced environment.
Responsibilities:
Accounts Receivable - Primary Responsibilities
Customer Billing: Prepare, issue, and record customer invoices accurately and on time based on contracts, POs, delivery notes, or defined billing milestones.
Collections & Follow‑Up: Monitor overdue receivables, engage customers proactively, and ensure timely payments.
Customer Account Management: Set up and maintain customer accounts in the ERP system, ensuring all required documentation is properly collected and verified.
Receivables Reconciliation: Reconcile customer accounts, aging reports, and payment records to maintain accuracy and resolve discrepancies.
Cash Application: Record incoming payments, credit notes, and adjustments accurately and promptly.
Reporting: Prepare AR aging reports, collection status updates, and cash‑flow projections.
Customer Communication: Address customer billing inquiries, resolve disputes, and collaborate cross‑functionally with Sales, Logistics, and Operations.
Accounts Payable - Secondary Responsibilities
Invoice Processing: Support booking vendor invoices based on POs or proper approvals.
Payment Support: Assist with preparing and executing vendor payments in accordance with payment terms.
Vendor Setup: Help maintain vendor records and documentation within the ERP system.
AP Reconciliation: Assist with reconciling vendor accounts and resolving discrepancies.

We are looking for a highly experienced and detail-oriented Global Payroll Specialist to join our Finance team. In this role, you will be responsible for the end-to-end payroll operations for our Israeli headquarters as well as our international entities. The ideal candidate is a payroll expert with a deep understanding of global regulations, a "systems person" who thrives in high-growth environments, and someone who can ensure our people are paid accurately and on time, every time.
What You'll Do:
Israel Payroll: Manage the end-to-end payroll process for our IL entity, including social benefits, pension funds, 101 forms, and compliance with Israeli labor laws and tax regulations.
Global Payroll Operations: Oversee and coordinate payroll for our international offices (US/EMEA/ROW), working closely with EOR services.
Compliance & Reporting: Ensure all payroll operations are compliant with local tax laws, social security, and labor regulations across multiple jurisdictions. Lead year-end and month-end reporting processes.
System Management: Act as the internal owner for our payroll systems, ensuring data integrity between HRIS and Finance platforms.
Employee Support: Serve as the primary point of contact for employees regarding payroll inquiries, tax issues, and benefits.
Audit & Reconciliation: Perform monthly payroll reconciliations, handle payroll accounting entries, and support external audits.

In this role, you will work as part of a team to provide outstanding Payroll processing for payroll.

You and your teams efforts will directly influence the organisations value proposition by ensuring accurate and timely compensation to the workers, supporting a great worker experience, engagement and retention. There will be close collaboration with multiple stakeholders including Finance, Hr Operations, Service Management. You will be the main payroll professional responsible for payroll in Israel.

These are some of the key ingredients to the role:

Act as the main point of contact between the organization and the external payroll provider.

Manage the end to end payroll process for ~400 employees in Israel:

Collect, validate and prepare payroll input to be shared with the payroll provider.

Reconcile payroll data, review and approve provider output to ensure correct processing of the payroll.

Support and manage statutory reporting and payments including ad hoc, monthly, quarterly & yearend.

Manage payroll-related queries through our People Portal, ensuring timely and value-aligned responses.

Act as the main point of contact for all pension providers and processes.

Collaborate with Finance teams and other stakeholders to provide accurate payroll reports and GL outputs as well as various audits.

Ensure compliance by staying updated on payroll legislation, tax and pension laws and contributing to continuous improvement of payroll systems and processes.

Identify and support opportunities to streamline payroll processes and improve efficiency, collaborate on various projects - locally and globally.

Manage vendor relationships: review and approve invoices, raise POs, attend service meetings, collaborate to solve issues and drive improvement.

We are looking for an outstanding Bookkeeper (up to Balance Sheet) to join our Finance team.
This role includes full responsibility for day-to-day accounting operations and the monthly close process.
What youll do:
Manage full-cycle bookkeeping activities up to Trial Balance / Balance Sheet.
Perform monthly reconciliations of all Balance Sheet accounts, including: bank accounts, credit cards, vendors, accruals, prepaid expenses, intercompany balances, etc.
Record supplier invoices and oversee the monthly payment run process.
Prepare and file statutory reports to Israeli authorities (VAT, Income Tax advances, National Insurance, Forms 856 & 126, etc.).
Maintain the Fixed Assets register and calculate depreciation.
Process Travel & Expense reports and ensure compliance with company policy.
Support monthly, quarterly and annual closing processes.
Participate in ad-hoc accounting projects as required.

We are looking for a motivated and talented Bookkeeper to join our Finance team. This is a unique opportunity for a professional who is eager to take the next step in their career, grow within a high-tech environment, and expand their skills towards full responsibility for the "up to Balance Sheet" process.
If you are a proactive fast learner with a "can-do" attitude and a passion for finance, we want to meet you!
What youll do:
Manage day-to-day bookkeeping activities, gradually taking on more responsibilities toward Trial Balance/Balance Sheet.
Perform monthly reconciliations: bank accounts, credit cards, vendors, accruals, and intercompany balances.
Record supplier invoices and oversee the monthly payment run process.
Assist in preparing and filing statutory reports to Israeli authorities (VAT, Income Tax, National Insurance, etc.).
Process Travel & Expense reports and ensure compliance with company policy.
Support monthly, quarterly, and annual closing processes.
Participate in ad-hoc accounting projects as the company scales.