דרושים » מערכות מידע » salesforce Technical Support Specialist

Were seeking a skilled and experienced Salesforce Expert to join our dynamic team. The role requires excellent tech lead skills, system analysis experience, and skills in Salesforce CRM as well as other business applications. In this role, you will be responsible for implementing change management processes and automation tools to streamline deployments, staying updated on Salesforce platform updates, new features, and best practices, and driving continuous improvement initiatives within the team.
As a Salesforce Tech lead you will
Be responsible for a holistic view of SFDC implementation as part of the Lead to Cash process.
Act as release manager for cross-functional SFDC implementations
Identifying potential risks and dependencies associated with releases
Be proactive with best practices, new technologies, and new offerings
Act as a technical resource for the team
Staying updated on Salesforce platform updates, new features, and best practices and driving continuous improvement initiatives within the team.
Track and manage changes to Salesforce configurations, code, and metadata, ensuring compliance with organizational policies and procedures.
Guide and mentor a team of Salesforce administrator.

We are a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to todays fast-evolving hybrid work environment. We are considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, we have over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more.
Why youll love working with us? We are a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. Youll work with some of the best people in the industry, who love what they do. Youll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as our employee, youll be presented with long term career opportunities, globally.
Who is the ideal candidate? Youre a team player. You take pride in what you do and have a mindset of Im all in when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to read the room and understand the professional environment youre in. About the position We are looking for a dedicated, motivated and experienced salesforce Business Analyst & Senior Admin to join our team. You will play a key role in managing, optimizing, and advancing our salesforce platform to support our dynamic business needs. Youll lead end-to-end projects, drive operational efficiency through process improvements and automations, and collaborate with cross-functional stakeholders in a global, fast-paced environment. This is a hands-on role combining deep salesforce administration, process analysis, and project management, offering the opportunity to make a meaningful impact and contribute to key business processes. What Youll Be Responsible For
* Lead salesforce projects end-to-end: from requirement gathering, through design and implementation, to training and communication.
* Design, implement, and maintain business processes using salesforce Sales Cloud and additional tools.
* Provide technical solutions and ongoing support for salesforce users and business teams.
* Drive platform improvements, automations, and integrations based on company needs and strategy.
* Collaborate with executive leaders and internal stakeholders to define business requirements and translate them into system solutions.
* Perform system testing, Quality Assurance, and documentation for all new developments and changes.
* Stay up to date with new salesforce features, best practices, and ecosystem tools to continuously improve org efficiency and user productivity.
* Analyze business needs and identify opportunities for growth and operational improvements.

We are looking for a Salesforce Service Cloud Specialist to join our team!
Key Responsibilities
Manage projects from all aspects define project scope, structure, work plan, and timeline working with both business stakeholders & other MIS teams.
Design and implement scalable solutions based on the Salesforce platform, 3rd party apps, and best practices
Hands-on implementation including custom objects & fields, Lightning pages, Flow, validation rules, roles & permissions, etc.
Characterize the needs and requirements of business owners.
Explore and suggest improvements to existing processes innovate!
Support users with their problems by solving bugs or improving system logic.

Were looking for a Senior Salesforce Applications Specialist to join our team and help drive growth by owning and optimizing the systems and applications that power our Revenue Operations. This is a hybrid, individual contributor role, open to candidates based in Israel or Canada (4 days per week in-office, 1 day remote).

As a Senior Salesforce Applications Specialist, you will lead the design, implementation, and ongoing optimization of the applications and automations supporting our Marketing, Sales, Customer Success, and Finance teams. You will also champion our use of Agentforce and other AI tools to streamline processes, enhance data quality, and improve decision-making across the revenue lifecycle.

Key Responsibilities:
Cross-Team Alignment: Collaborate with Marketing, Sales, Customer Success, and Finance to align systems and data around unified go-to-market processes and goals.
Process Optimization: Analyze and refine workflows for lead routing, pipeline management, sales forecasting, and customer lifecycle management.
AI Integration & Enablement: Create and maintain AI agents using Agentforce to automate repetitive tasks, deliver insights, and accelerate execution.
Systems Ownership: Manage and configure key business tools (CRM, MAP, CS platforms, etc.) to meet evolving needs and drive performance.
Tool Evaluation & Implementation: Partner in selecting and rolling out new systems or features that enhance GTM efficiency and data flow.
Integration Management: Oversee integrations across platforms to ensure seamless data movement and process automation.
Data Quality & Governance: Maintain high data integrity across systems, establish best practices, and ensure clean, actionable information.
Analytics & Reporting: Build dashboards and reports to monitor KPIs across the revenue funnel and support strategic decision-making.
Documentation & Training: Provide documentation and enablement to ensure end users can confidently navigate systems and workflows.
Project Execution: Lead system and process initiatives end-to-end, ensuring timely, effective delivery with strong cross-functional collaboration.

Who we are Incredibuild empowers developers to radically accelerate their work by shortening build times, allowing more iterations and faster product releases. Thousands of customers including world-leading brands trust our platform to streamline and accelerate everything from compilation to release automation, generating great savings of resources and accelerating Time-To-Market for leading brands. We’ve helped over 200,000 developers at tech giants like Microsoft, Samsung, Nintendo, Amazon, and many others to develop some of the most successful software in many industries such as gaming, financial services, Embedded software, and more. In the past three years, Incredibuild has been in hyper-growth, expanding globally with no signs of slowing. We have secured multiple rounds of investments to keep expanding our market share. This is your opportunity to join a category leader and make a difference.
What You'll Do As a Salesforce Business Analyst, you will have a critical role in leading the implementation of key processes at Incredibuild. As a strategic partner to the business, you will demonstrate a deep understanding of their processes and act as a consultant on their business system's needs.
* Design and implement business processes based on Sales, Service Cloud and CPQ
* Configure and improve existing processes to increase user adoption and efficiency
* Manage Salesforce implementation projects from start to end through all project lifecycle phases
* Manage the integration, implementation, and maintenance of all applications supporting the business operations
* Support users on their day-to-day tasks, including troubleshooting and data fixes

we are looking for a skilled and proactive Business Applications Analyst to lead and optimize our departments' technology stack. In this role, youll take ownership of our variety of tools and systems and their integration with other tools and processes, working closely with the different groups and teams within to ensure scalable, efficient, and data-driven operations. This is a unique opportunity to join a fast-growing SaaS B2B company and make a meaningful impact on how we engage with prospects and customers.
Responsibilities:
Act as a Business Applications partner for some of teams understanding their needs and translating them into scalable system solutions.
Own and optimize integrated tools such as Salesforce, Salesforce CPQ, NetSuite, Gong, HubSpot, ZoomInfo, HiBob and others.
Lead full-cycle projects: from requirements gathering and process design to implementation and enablement.
Manage the integration of a variety of tools and systems, ensuring data flows and customer journeys are seamless and measurable.
Develop and maintain reports and dashboards that enable data-driven decisions across several departments.
Implement processes in our platforms.
Troubleshoot system issues, support user requests, and ensure data integrity across platforms, including Sales, Finance, RevOps, Product, HR, etc.
Collaborate with cross-functional teams, including Sales, RevOps, Product, Finance, HR, etc., to support our strategy and operations.

our Salesforce team is seeking a talented Senior Salesforce Business Analyst to drive various new initiatives in a fun, dynamic, and challenging environment.
How will you make an impact?
Conduct current state business process analysis and recommend future state improvements to support business units needs and Salesforce best practices
Organize and lead requirement meetings with business sponsors, users and other impacted teams.
Proactively search for ways to positively impact your business units success, such as new Salesforce features released, system and process improvements
Implement and/or drive actual implementation/development of an approved solution.
Develop both high-level and detailed business requirements documentation to support business needs and identify appropriate solution(s).
Utilize knowledge of Sales, Marketing & Service Operations busiess processes and tools such as Sales Cloud, CPQ, Service Cloud, Communities and other tools to make recommendations to business and other impacted parties regarding solution options.
Hands-on configuration of all new and existing Salesforce.com features including user management, security, custom objects, page layouts, validations, workflows, flows and other 3rd party applications.
Be a part of ongoing support and maintenance of Salesforce and conduct long-term improvement operations to ensure compatibility with evolving business requirements.

The Digital Department is looking for a Salesforce Solution Architect to join our growing team. As a Salesforce Solution Architect, you will play a crucial role in designing and implementing Salesforce solutions to meet the unique needs of our organization and clients.
This role requires a deep understanding of the Salesforce platform, extensive experience in solution architecture, and the ability to translate business requirements into scalable and efficient technical solutions.
The Salesforce Solution Architect will collaborate with cross-functional teams, including business analysts, developers, and administrators, to ensure the successful delivery of Salesforce projects.
What you Will do:
Leading large Salesforce programs end-to-end with full ownership of the program.
Manage, train and mentor a team of 8-10 Consultants.
Working with local and global organizations.
Leading the solution architecture of the program.

Were looking for a Salesforce CPQ Solutions Engineer to lead the design and delivery of scalable, efficient CPQ systems that streamline quoting, pricing, and sales processes. If youre passionate about translating complex pricing models into powerful automation, and enjoy collaborating with cross-functional teamsthis is the role for you.
The ideal candidate combines a solid understanding of business pricing strategies with hands-on experience in building scalable, maintainable CPQ systems that enhance sales efficiency and ensure quoting accuracy.
This role is both strategic and technical, requiring close collaboration with cross-functional teams including sales, finance, and operations.
Key Responsibilities:
End-to-End CPQ Implementation
Lead the design and build of Salesforce CPQ implementations from requirements gathering through deployment and support.
Translate complex business pricing structures into automated CPQ configurations.
Own the technical setup of product catalogs, price rules, discount logic, approval processes, and quote templates.
Pricing Strategy & Business Modeling
Work with business stakeholders to understand pricing models: subscription, usage-based, tiered, volume, and hybrid models.
Support bundling strategies, SKU rationalization, and guided selling logic.
Build rules that reflect approval thresholds, partner discounts, and contract conditions.
Advanced CPQ Configuration
Implement:
Product, Price, Constraint, and Lookup Rules
Dynamic bundles, guided selling flows, configuration attributes
Custom quote templates, document generation, and approval automation
Ensure modular, scalable, and well-documented configuration that aligns with long-term growth.
Cross-Functional Collaboration
Serve as the subject matter expert for CPQ across departments.
Partner with Sales Ops, RevOps, Finance and Information Systems to align CPQ systems with the companys go-to-market strategy.
Provide enablement materials and training for end-users and administrators.
Project & Stakeholder Management
Drive project delivery: scope, timeline, risk management, and deployment.
Communicate clearly with both technical and non-technical audiences.
Maintain a service-oriented mindset that supports adoption and business satisfaction.

Join our dynamic team Digital as a Salesforce Technical Architect! We are seeking a highly skilled and innovative professional to work with both local and international organizations in a stimulating and challenging environment.
Key Responsibilities:
Collaborate closely with C-level executives to plan, design, and lead technology and development processes.
Translate strategic business decisions into architectural and technical capabilities, specifically focusing on Salesforce solutions.
Drive the implementation of Salesforce as a core part of our client's strategic technology initiatives.