דרושים » שירות לקוחות » We're Hiring: Customer Direct Representative Israel (Hebrew /English)

We are looking for a Service Sale Representative.
A Services Sales Representative is responsible for generating and closing sales by providing exceptional customer service.
This role requires a deep understanding of our company's products and services, strong communication skills, and the ability to build lasting relationships with clients. The ideal candidate will be a motivated self-starter with a passion for helping others.
Key Responsibilities:
Prospecting and lead generation: Identifying potential clients through various channels, existing clients , personal networking.
Needs assessment: Conducting thorough needs assessments to understand clients' unique requirements and pain points.
Solution selling: Developing and presenting tailored solutions that address clients' specific needs.
Relationship building: Building and maintaining strong relationships with clients to foster trust and loyalty.
Sales cycle management: Managing the entire sales cycle from initial contact to closing the deal.
Customer satisfaction: Ensuring high levels of customer satisfaction by providing exceptional service throughout the sales process and beyond.
Sales reporting: Tracking sales activities and performance metrics, and providing regular reports to management.
Collaboration: Work collaboratively with cross-functional teams, including technical experts, marketing, and customer support, to deliver a seamless customer experience throughout the sales process.
* The incentive program will be launched after six months

The Sales and service business operations team is looking for a Sales Operations Specialist to support our global sales teams with the company growth.
This position encompasses both the daily sales administration and operational tasks and is an essential component of our sales organization, contributing to revenue growth and increasing sales productivity, by executing sales operation activity and partner with internal functions.
Responsibilities
What you will be doing:
Work closely with Account Managers and HQ sales teams to support the business and customers needs
Manage quotations and contracts, follow up sales pipeline, forecast tracking and adjustments
Order Management process from order entry to shipment.
Ensure on-time order delivery, work with production and logistics to follow and track delivery and mitigate gaps
Forecast analysis - follow data-driven approach manage and analyze reports on daily, weekly, monthly and quarterly basis (delivery, revenue, quotations, deals consumption)
Work closely with the Finance team on monthly and quarterly closing and in parallel in defining policies and guidelines.
Maintain sales data and ensure data accuracy in ERP, CRM and other systems.