דרושים » תוכנה » Customer Insights Team Lead

The GenAI-powered consumer data platform revolutionizing product strategies and driving success for major brands like Nestle, Pepsi, and Campbells. With insights from billions of data points, we empower our clients to create, market, and sell their products faster and more successfully.
Join this $10 trillion industry, where creativity and an entrepreneurial mindset drive daily success and reach the homes of billions of people in an industry where change isn't just a recipe but a way of life.

Let's shape the future of food together.
About the role
Were looking for a Senior Data Analyst who thrives in fast-paced, ambiguous environments and knows how to bring clarity through data. In this role, youll partner closely with Product Managers and cross-functional teams to uncover insights, guide decisions, and drive real impact.

In this role, youll:
Act as the analytics partner for product managers, providing strategic analysis independently, from high-level requests to actionable insights
Develop and execute strategies with a focus on client value, measuring progress, and adapting plans as needed.
Apply critical thinking and creativity to solve non-standard problems, always aiming for innovative and impactful solutions.
Communicate effectively, using data to make convincing arguments and advocate for strategic initiatives.
Mentor other Product Analysts and apply expertise in analysis, data visualization, and data mining to provide actionable insights for management.

Were looking for a Customer Success Manager with a strong background in data analysis or online marketing to join our growing team. This role is ideal for someone who thrives on understanding customer goals, working with performance data, and building long-term client value.
As a CSM at Alison.ai, youll work closely with mid-market and enterprise clients to drive value from our platform. Youll use your analytical skills and marketing knowledge to provide data-driven insights, guide optimization strategies, and support customer growth. If you have hands-on experience in Customer Success along with a background in data analysis or online marketing, this position is designed to maximize your skills across both domains allowing you to drive growth and deepen customer relationships through strategic insights and client management.
Your key responsibilities will include:
Customer Strategy & Engagement: Build deep relationships and act as a strategic partner to clients, understanding their marketing goals and aligning Alisons solutions to meet them.
Insight-Driven Onboarding: Guide new clients through onboarding using both product and marketing performance data to ensure fast time-to-value.
Data-Backed Support: Monitor platform usage, performance KPIs, and creative outcomes to identify optimization opportunities and provide proactive recommendations.
Client Education: Empower users to leverage the full potential of our platform through hands-on guidance, insights, and training.
Retention & Growth: Manage renewals and identify expansion opportunities. Work alongside sales and product teams to unlock client growth.
Feedback & Product Loop: Act as the voice of the customer collect feedback and share trends with product, R&D, and marketing teams.

For many of us there’s that one podcast we never miss, and video content is part of our daily routine, whether it’s professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here at Riverside, we know it well. That’s exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease. Riverside’s technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
About the Data Team Riverside’s Data & Analytics team believes there’s a better way to make data useful than just creating endless dashboards. We focus on in-depth analysis and building scalable, trustworthy data solutions that help every team make faster, smarter decisions. From analytics and business intelligence to data pipelines and predictive models, we turn raw information into real impact. If you’re passionate about finding radical new ways to leverage data, you’ll fit right in.
On your day to day We’re looking for a Product Analyst that’s proactive, curious, entrepreneurial, and has a strong opinion. The product Growth Analyst role is embedded within product teams and drives impact end-to-end through the product development life cycle. You will use your analytical skills and business understanding to shed light on undiscovered issues and opportunities that can literally change the trajectory of Riverside.
What you will be doing You will work closely with Product teams and your responsibilities will include:
* Analyze user behavior and product usage to identify customers’ needs to inform product development and strategy.
* Collaborate with the Product team, to define KPIs and measure the impact of product development on performance.
* Measure features adoption and retention and identifies opportunities for growth..
* Design, execute, and analyze A/B tests to measure the impact of product changes and refine strategies.
* Ensure data integrity and accuracy, consistently validating and updating datasets while contributing to the improvement of our data infrastructure.
* Play a key role in understanding our users and their needs.
* Lead the development of innovative data products.
* Stay updated on industry trends and best practices in data analysis and product optimization.
What Will Make You Stand Out?
* At least 2 years of experience as an Analyst in a tech company.
* Minimum of 1 year of experience as a Product Analyst or Growth Analyst, with a strong background in product-led growth strategies.
* Strong communication and presentation skills.
* Familiarity with A/B testing methods and the ability to make data-driven decisions.
* Proficiency in SQL is a must. Knowledge of Python for data analysis is a bonus.
* Creative thinking for product improvement.
* Understanding of business and product processes to create effective data models.
* Detail-oriented with a proven track record in quantitative fields.
* Capable of collaborating with diverse teams in a fast-paced environment.
* High proficiency in English, both written and spoken
Bottom line? If you wanna take part in transforming how people and businesses share their stories globally, Riverside’s your place. The work is challenging, the culture is fast-paced, and the people are exceptionally brilliant. And if that’s not enough, we guarantee that your ideas will genuinely make an impact.

real-world impact . Our mission is to future-proof the global food supply through precision pollination. BeeHero is a data-driven company that has developed a unique platform that leverages low-cost IoT sensors and artificial intelligence to collect and analyze data on bee behavior and pollination patterns. This data is then used to help farmers and food producers optimize their crop yields, improve crop quality, and enhance overall ecosystem health. With BeeHero’s technology, farmers gain deep insights into the complex world of pollination and can make more informed decisions about how to manage their land and resources. This data empowers farmers with actionable insights to boost crop yields, improve quality, and support the health of our ecosystems. With BeeHero’s technology, farmers gain deep insights into the complex world of pollination and can make more informed decisions about how to manage their land and resources. We're looking for a Data Analyst Team Leader to join our office in Tel Aviv and play a key role in BeeHero's success.>

Responsibilities:
As Data Analyst Team Leader, you will:
* Split your time evenly between team leadership (50%) and hands-on analytical work (50%)
* Personally analyze large datasets from our sensors to discover critical trends in hive state, health, and pollination efficiency
* Lead and mentor a team of data analysts, fostering professional growth while staying deeply involved in technical execution
* Directly build and optimize dashboards and reports that communicate key metrics across the organization
* Write and review code for data pipelines, analytical models, and visualization tools
* Develop and implement data quality processes while maintaining your technical edge through active coding
* Balance strategic leadership with day-to-day technical contribution across multiple concurrent projects

For many of us theres that one podcast we never miss, and video content is part of our daily routine, whether its professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here at Riverside, we know it well. Thats exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease. Riversides technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
About the data Team Riversides data & Analytics team believes theres a better way to make data useful than just creating endless dashboards. We focus on in-depth analysis and building scalable, trustworthy data solutions that help every team make faster, smarter decisions. From analytics and business intelligence to data pipelines and predictive models, we turn raw information into real impact. If youre passionate about finding radical new ways to leverage data, youll fit right in.
On your day to day Were looking for a data Analyst thats proactive, curious, entrepreneurial, and has a strong opinion. You will use your analytical skills and business understanding to shed light on undiscovered issues and opportunities that can literally change the trajectory of Riverside.
What you will be doing You will have the chance to work with multiple teams (Marketing, Product, Sales, etc.) doing the following:
* Analyze customer and user behavior and inform the teams in order to influence strategy and trajectory.
* Collaborate with the team, define KPIs and measure the impact of their teams on Riverside performance.
* Design, execute, and analyze A/B tests to measure the impact of changes and refine strategies.
* Ensure data integrity and accuracy, consistently validating and updating datasets while contributing to the improvement of our data infrastructure.
* Play a key role in understanding our users and their needs.
* Lead the development of innovative data products.
* Stay updated on industry trends and best practices in data analysis and user journey optimization.

For many of us theres that one podcast we never miss, and video content is part of our daily routine, whether its professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here at our company, we know it well. Thats exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease.
our companys technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
About the Data Team
our companys Data & Analytics team believes theres a better way to make data useful than just creating endless dashboards. We focus on in-depth analysis and building scalable, trustworthy data solutions that help every team make faster, smarter decisions. From analytics and business intelligence to data pipelines and predictive models, we turn raw information into real impact. If youre passionate about finding radical new ways to leverage data, youll fit right in.
On your day to day
Were looking for a Product Analyst thats proactive, curious, entrepreneurial, and has a strong opinion. The product Growth Analyst role is embedded within product teams and drives impact end-to-end through the product development life cycle.
You will use your analytical skills and business understanding to shed light on undiscovered issues and opportunities that can literally change the trajectory of our company.
What you will be doing
You will work closely with Product teams and your responsibilities will include:
Analyze user behavior and product usage to identify customers needs to inform product development and strategy.
Collaborate with the Product team, to define KPIs and measure the impact of product development on performance.
Measure features adoption and retention and identifies opportunities for growth..
Design, execute, and analyze A/B tests to measure the impact of product changes and refine strategies.
Ensure data integrity and accuracy, consistently validating and updating datasets while contributing to the improvement of our data infrastructure.
Play a key role in understanding our users and their needs.
Lead the development of innovative data products.
Stay updated on industry trends and best practices in data analysis and product optimization.

we are an early stage and well funded startup.
Were a team of doers from all walks of life who share a passion for AI and innovation in the world of Freight forwarding! .
We develop an AI-based pricing optimization and shipment automation web platform, designed to eliminate inefficiencies regarding freight pricing, placement, and shipping in general.
We are on a fast growth trajectory, and every day we strengthen our position as the leading Fintech company in the supply chain data arena.
As a one-stop-shop for freight forwarders, we bring innovation to the trillion-dollar global freight industry.
The opportunity
At our company, weve been fortunate to enjoy rapid growth and adoption by customers from all over the globe, and actually, were just getting started. As a Customer Success Manager you will join a small team that moves fast.
Together with the team, you will provide top-notch service to our customers, and support the rollout of a new product and features to the market. Youll be expected to execute fast but, more importantly, to solve problems and find long-term solutions that can be implemented as new processes, products, or features.
Responsibilities (or what youll be doing):
You will join a CS team in its early stage so there's a lot of room for creativity and building processes from scratch. You will be expected to contribute and improve current methodologies.
Help customers succeed and provide support both on the technical level and on the business side.
Onboarding new customers to be able to use our platform
Building and teaching technical courses on the platform
Deliver excellent support to customers, understand their needs, and ensure their success.
Serve as the main point of contact while acting as a liaison between clients and the rest of the company team.
Provide customers with Introduction and training of new features in order to maximise the usage and educate them through marketing and product documents.
Maintain a comprehensive and updated knowledge base - Analyze customer usage data, gather insights and lessons
Provide internal customer feedback.

Artlist is where the creative arts meet technology. If there’s one thing we all have in common, it’s a love of music and film, which is why we build innovative products to help global brands and individual creators make amazing videos. We do this by giving them the best music, footage, sound effects, and templates around. We also revolutionized the industry with a radical new music licensing model that has since become the global standard. Artlist is now the go-to platform for over 26M users worldwide. They range from top-tier global brands like Google, Apple, Amazon, Microsoft, and Calvin Klein to social creators, video editors, and more.
We’re looking for a Customer Experience Specialist with a rare blend of technical savvy, creativity, and exceptional communication skills to join our team. You’ll be the frontline of our customer experience—engaging with content creators around the world and helping them get the most out of our platform. This isn’t your average support job. You'll work across departments, master our product inside and out, and use your own creative instincts to solve problems, advise customers, and impact the product directly. If you're the type who loves learning new tools, writing clearly, and helping creators thrive—you’ll love it here.
Wake Up For This:
* Help content creators from all over the world through email and online chat
* Become a master of Artlist and Motion Array , including music and film licensing, web troubleshooting, and more
* Use your own creativity to offer clear, practical solutions
* Collaborate with Product, A&R, Music, Creative, Footage , and other teams across the company
What You'll Do: Engage with customers via chat, email, and screen share to resolve issues and guide their success Connect customer goals and challenges to platform features and workflows Collaborate cross-functionally with Product, QA, and Engineering teams to escalate bugs and verify fixes Create internal and external documentation for our knowledge base Advise users on features, updates, and best practices Investigate complex issues with creativity and persistence
* Be a voice of the customer , providing feedback to help shape the best possible version of our product You Bring These Traits: Ownership: You take responsibility and follow through with pride Curiosity: You're passionate about learning and researching solutions Solution-Oriented: You love finding answers and overcoming challenges Adaptability: You’re comfortable navigating new tools and unfamiliar issues Confidence: You question, suggest, and contribute thoughtfully Resilience: You handle setbacks constructively and keep growing Initiative: You’re proactive and resourceful, even in tricky situations Empathy & Communication: You connect well with people and explain clearly, kindly, and patiently
Why Join Us?
* Be part of a fast-growing company at the intersection of creativity and tech
* Work with a mission-driven team that values clarity, autonomy, and innovation
* Have a real impact on the product and user experience
* Collaborate with a wide range of creative departments
* Enjoy a flexible work environment and strong global support team

For many of us theres that one podcast we never miss, and video content is part of our daily routine, whether its professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here at our company, we know it well. Thats exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease.
our companys technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
About the Data Team
our companys Data & Analytics team believes theres a better way to make data useful than just creating endless dashboards. We focus on in-depth analysis and building scalable, trustworthy data solutions that help every team make faster, smarter decisions. From analytics and business intelligence to data pipelines and predictive models, we turn raw information into real impact. If youre passionate about finding radical new ways to leverage data, youll fit right in.
On your day to day
Were looking for a Data Analyst thats proactive, curious, entrepreneurial, and has a strong opinion. You will use your analytical skills and business understanding to shed light on undiscovered issues and opportunities that can literally change the trajectory of our company.
What you will be doing
You will have the chance to work with multiple teams (Marketing, Product, Sales, etc.) doing the following:
Analyze customer and user behavior and inform the teams in order to influence strategy and trajectory.
Collaborate with the team, define KPIs and measure the impact of their teams on our company performance.
Design, execute, and analyze A/B tests to measure the impact of changes and refine strategies.
Ensure data integrity and accuracy, consistently validating and updating datasets while contributing to the improvement of our data infrastructure.
Play a key role in understanding our users and their needs.
Lead the development of innovative data products.
Stay updated on industry trends and best practices in data analysis and user journey optimization.