דרושים » שירות לקוחות » Customer & Account Specialist - Endo Rare

we offer hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! We seek a Customer & Account Specialist to promote the company's product in hospitals and dedicated clinics nationwide. You will communicate with professional HCPs in the centersouth area and work with a diverse group of specialists: pediatric ENDO, Pediatric Neurology, Metabolic specialists, Geneticists, Family medicine, and pediatrics in various channels such as F2F and digital, to raise product awareness, answer queries, provide updated and reliable information, and introduce new products.
Responsibilities:

* Promoting the company's products in the field based on the BU strategy and work plan.
* Align and inspire to achieve business goals and KPIs, defined by the BU reporting to the team leader (TL).
* Digital transformationEngage with customers via multichannel "routes," including face-to-face meetings, online meetings, and phone meetings aligned with TL instructions. Increase interactions via approved emails (AE) and other digital tools provided, routine usage of iPads in F2F meetings, and CLMs.
* Territory and customer management: MCCP update, Call plan adherence (CPA), and identifying customer needs using digital tools in Veeva.
* Territory and customer "mapping"- KOLs and influencers periodically conduct territory sales analysis based on sales reports. As a result, work planning is aligned with TL and strategy.
* Teamwork- share practice, constant reflection, and feedback on fieldwork with team members and TL.
* Organizing appointments and meetings with specific HCPs
* Support HCPs' decision to optimize patient outcomes in an ethical way
* Giving lectures to physicians and medical personnel (according to the MC terms)
* Raise awareness of the unit's products and scientific updates (EBM)
* Meeting both the business and scientific needs of healthcare professionals
* Development of new initiatives, both personal in the territory and at the team level.
* Creating collaborations and establishing professional relationships with HCPs and HFs.
* Active participation in team meetings, including sharing information and best practices, reading relevant materials, and preparing presentations according to the team's needs.
* Open communication with customers and companys functions regarding the team products
* Maintain a deep and current knowledge of the industry, trade association, competitors, and buyer dynamics and focus effort on customer opportunities.
* Working according to the company's practices, compliance codes, rules, and regulatory guidelines
* Report any safety information received during work to the Pharmacovigilance Department.
* Attending conferences in Israel and overseas.

We seek a Customer & Account Specialist to promote the company's product in hospitals and dedicated clinics nationwide.

You will communicate with professional HCPs in the centersouth area and work with a diverse group of specialists: pediatric ENDO, Pediatric Neurology, Metabolic specialists, Geneticists, Family medicine, and pediatrics in various channels such as F2F and digital, to raise product awareness, answer queries, provide updated and reliable information, and introduce new products.

Responsibilities
Promoting the company's products in the field based on the BU strategy and work plan.
Align and inspire to achieve business goals and KPIs, defined by the BU reporting to the Team Leader (TL).
Digital transformationEngage with customers via multichannel "routes," including face-to-face meetings, online meetings, and phone meetings aligned with TL instructions. Increase interactions via approved emails (AE) and other digital tools provided, routine usage of iPads in F2F meetings, and CLMs.
Territory and customer management: MCCP update, Call plan adherence (CPA), and identifying customer needs using digital tools in Veeva.
Territory and customer "mapping"- KOLs and influencers periodically conduct territory sales analysis based on sales reports. As a result, work planning is aligned with TL and strategy.
Teamwork- share practice, constant reflection, and feedback on fieldwork with team members and TL.
Organizing appointments and meetings with specific HCPs
Support HCPs' decision to optimize patient outcomes in an ethical way
Giving lectures to physicians and medical personnel (according to the MC terms)
Raise awareness of the unit's products and scientific updates (EBM)
Meeting both the business and scientific needs of healthcare professionals
Development of new initiatives, both personal in the territory and at the team level.
Creating collaborations and establishing professional relationships with HCPs and HFs.
Active participation in team meetings, including sharing information and best practices, reading relevant materials, and preparing presentations according to the team's needs.
Open communication with customers and companys functions regarding the team products
Maintain a deep and current knowledge of the industry, trade association, competitors, and buyer dynamics and focus effort on customer opportunities.
Working according to the company's practices, compliance codes, rules, and regulatory guidelines
Report any safety information received during work to the Pharmacovigilance Department.
Attending conferences in Israel and overseas.

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! The Customer & Account Specialist ‘s job is to promote our company's products. Communicate with professional HCPs (physicians, nurses, pharmacists) in variety of channels F2F and digital. The Customer & Account Specialist will raise product awareness, answer queries, provide updated and reliable information and introduce new products.

Responsibilities:

* Territory and customers management: MCCP update, Call plan adherence (CPA), identifying customer needs and suitable channels for communication.
* Organizing F2F appointments and meetings with HCPs
* Support HCPs decision to optimize patient outcomes in an ethical way
* Lecture to physicians and medical personnel (according to the MC terms)
* Promoting company products
* Raise awareness of the unit's products and scientific update (EBM)
* Meeting both the business and scientific needs of healthcare professionals
* Development of new initiatives
* Creating collaborations and establishing professional relationships with HCPs
* Active participation in team meetings, including sharing information and best practice, reading relevant materials, preparing presentations and marketing materials according to the team needs.
* Open communication with customers and company’s functions regarding the team products
* Maintain a deep and current knowledge of the industry, trade association, competitors and buyer dynamics and focus effort on customer opportunities
* Working according to the company's practices, compliance codes, rules, and regulatory guidelines
* Report any safety information received during work to the Pharmacovigilance Department
*  Attending conferences in Israel and overseas at any time required

A Customer & Account Specialist s job is to promote our company's products.

Communicate with professional HCPs (physicians, nurses, pharmacists) in variety of channels F2F and digital.

The Customer & Account Specialist will raise product awareness, answer queries, provide updated and reliable information and introduce new products.

Responsibilities
Territory and customers management: MCCP update, Call plan adherence (CPA), identifying customer needs and suitable channels for communication.
Organizing F2F appointments and meetings with HCPs
Support HCPs decision to optimize patient outcomes in an ethical way
Lecture to physicians and medical personnel (according to the MC terms)
Promoting company products
Raise awareness of the unit's products and scientific update (EBM)
Meeting both the business and scientific needs of healthcare professionals
Development of new initiatives
Creating collaborations and establishing professional relationships with HCPs
Active participation in team meetings, including sharing information and best practice, reading relevant materials, preparing presentations and marketing materials according to the team needs.
Open communication with customers and companys functions regarding the team products
Maintain a deep and current knowledge of the industry, trade association, competitors and buyer dynamics and focus effort on customer opportunities
Working according to the company's practices, compliance codes, rules, and regulatory guidelines
Report any safety information received during work to the Pharmacovigilance Department
Attending conferences in Israel and overseas at any time required

We seek a Product Specialist for the Neuro Rare department

Responsible for the commercial aspects of products of rare diseases, which are the company's focus. Working in the field with physicians, KOLs, nurses, and other stakeholders who are related to the business. The core aspect is project initiatives and follow-up.

Responsibilities
Territory management (working with HCPs, KOLs, and customers in the field).
Learn product aspects scientific, marketing, and work in alignment with the company's strategy and work plan
Mapping and identifying opportunities in the field
Proactively Initiate and manage projects in the fields involving different stakeholders- A core aspect of this position
Periodically report and update, "raise flags," and share constant insights from the field
Cross-functional collaboration within the company
Use digital tools as part of the work plan to implement the marketing strategy.
Work according to planned objectives, quality, and quantity
Arrange creative activities within budget specifications
Present the company's products in front of HCPs
Participate in unit's internal meetings, exposed to strategy and the wider picture.
Analyze and follow up on sales reports.
Work in collaboration with cross functional positions in such as Medical Manager, Team Manager and with external service providers for the administrative handling of product needs.
Active participation in team meetings, business meetings with overseas partners, training sessions, conferences, etc.
Participation in conferences in Israel and abroad.
Work is done according to the company code of ethics and guidelines laid down by the regulatory department.

We offer hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company operating in over 25 countries on 5 continents.
We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you want to make a difference in people's lives, we invite you to join us! We are is looking for a Sales Representative for the Aesthetics Unit. This role includes Sales to dermatologists, plastic surgeons, and physicians for cosmetic use in private clinics in the northern area.
Responsibilities:

* In-depth knowledge of the market and competitors.
* In-depth understanding of products and full portfolio.
* Establishing personal relationships with existing customers and identifying and recruiting new customers.
* Identifying customer needs and finding applicable solutions.
* Selling products to physicians who perform injection procedures at their private clinics and medical centers.
* Participating in conferences and workshops in Israel and abroad.

We are seeking a driven and experienced B2B Sales Manager to join our dynamic sales team . In this role, you will focus on growing and managing business relationships within the SMB sector, with a strong emphasis on field sales and client acquisition. This is an opportunity for a highly motivated sales professional with a business-oriented mindset and a passion for technology to drive meaningful growth in a fast-paced environment.

Responsibilities
Manage and expand an existing portfolio of business clients while proactively acquiring new customers
Initiate, schedule, and lead sales meetings with prospective and existing clients
Develop and maintain long-term business relationships with decision-makers in corporate environments
Collaborate with SMB and large enterprise clients to identify their needs and deliver tailored solutions
Achieve sales targets through strategic planning and direct sales efforts
Handle a busy schedule with multiple client meetings and maintain a high level of service under pressure
Work closely with marketing and product teams to stay updated on the companys product offerings and deliver relevant solutions to customers

We are looking to hire a Customer Success Manager who will be responsible for maintaining and expanding our relationships with a wide portfolio of Israeli customers.
The ideal candidate would be experienced in Customer Success Management in the Cyber Security Industry, with a strong technical and commercial orientation and the ability to tailor solutions for various scenarios.
Passionate about delivering a great customer experience and well versed in handling anything clients throw your way.
A positive and energetic person with the hunger to grow business and make an impact at an organization set on becoming the number one player in the Security Risk Validation space.
Roles and Responsibilities:
Operate as the lead point of contact for all matters specific to your accounts.
Responsible for retention and account satisfaction.
Proactively identifying and managing risks both internally and with the customer to ensure long-term success.
Voicing customers needs internally ensuring customer expectations are met.
Establish productive and close relationships with key stakeholders at customer accounts, maintaining regular meetings (mainly onsite) with customers in Israel
Seek growth & sales opportunities within the portfolio of accounts.
Develop technical understanding of our products.
Maintain close collaboration with our Sales team as a supporting role, facilitating opportunities while keeping our clients highly engaged.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Manage ad-hoc queries from customer accounts.
Maintain all information about customer activity within the CRM platform.

Medison offers hope to patients suffering from rare and severe diseases, by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead, and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company, operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! The PA will provide administrative and operational support to the Legal & Compliance department and personal assistance to the Chief Legal & Compliance Officer (CLO).
Responsibilities:

* Manage sensitive matters with a high level of confidentiality and discretion
* Sustain a daily calendar of meetings and events, including scheduling f2f and virtual meetings with multiple internal & external participants and booking conference rooms
* Organize complex calendars and schedules, resolving any scheduling issues
* Arrange travel and accommodations for the department. Prepare expense reports
* Support budget management and control, inc. purchase orders
* Coordinate and prepare internal reports within the department and to management
* Prepare presentations Welcome guests from abroad arriving to CLO office
* Lead and coordinate various projects within the department and with others
* Arrange and coordinate all departments social activities and events (offsite meetings, holiday toasts, birthdays, volunteering, etc.)