We are looking for a highly experienced and visionary Senior Director to oversee our Cloud Production Operations and FinOps domains.
This role is pivotal in ensuring the reliability, scalability, and cost-effectiveness of our cloud-based infrastructure. You will lead a global team, including existing managers for each domain, and collaborate closely with engineering, product, customer success teams, and customers.
As a Senior Director of Production you will
Lead and mentor a globally distributed team of managers and engineers, fostering professional growth and collaboration across diverse geographies
Ensure the reliability, scalability, and performance of our multi-cloud SaaS infrastructure by driving the implementation and continuous improvement of SRE practices, with a focus on proactive monitoring, automation, and disaster recovery planning
Establish and maintain robust processes for production and incident management, including well-defined playbooks, escalation protocols, root cause analysis frameworks, and actionable post-mortem reviews to drive continuous improvement
Lead cross-functional initiatives, collaborating closely with engineering, product, and customer success teams to ensure operational priorities are aligned with business goals and deliver maximum impact
Provide strategic leadership to FinOps efforts, ensuring efficient use of cloud resources while balancing business and engineering priorities in cloud expenditure strategies
Align cloud cost optimization initiatives with overarching business objectives, collaborating with engineering, finance, and cloud vendors to maximize cost efficiency and transparency.
Requirements: 10+ years of professional experience, with 5+ years in leadership roles managing global teams
Proven track record in building and scaling teams and processes for cloud-based products
Strong background in cloud production operations, including expertise in SRE principles
Solid understanding of at least one cloud-based environment and its operational nuances
Experience overseeing FinOps initiatives, including cost analysis, optimization, and collaboration with cloud vendors
Proven experience developing and implementing robust production, incident, and knowledge management processes
Demonstrated ability to collaborate effectively with internal stakeholders and customers, with a proven track record of influencing and delivering results
Exceptional communication, stakeholder management, and strategic planning skills
Familiarity with DevSecOps practices is highly desirable.
This position is open to all candidates.