we are looking for a team leader a for system & cloud administrator.

Work as part of the global IT team, be responsible of the company WW infrastructure, monitor and prevent failures and service interruptions. The ideal candidate will have a strong background in managing IT infrastructure, leading a team of IT professionals, and ensuring the smooth operation of our IT systems. The candidate should possess expertise in Microsoft AD, Azure AD, Vmware, Citrix, Intune , SCCM, budget management, and project management.

Job Description

Lead and mentor a global IT team, be responsible of the company WW infrastructure, monitor and prevent failures and service interruptions.
Manage Microsoft AD and Azure AD environment
Plan, design and configure systems in PaaS \ SaaS \ IaaS environments.
Provide technical support and troubleshooting for cloud and on-premise systems.
Collaborate with other IT teams and vendors to ensure optimal performance and availability of the infrastructure.
Lead Project from initiation to completion
manage the IT Infrastructure department budget
Innovation , strategy and user experience
Collaborate with cross-functional teams to define project scope, goals, and deliverables

The CRM Applications Manager will serve as the main focal point for all IT aspects which relate to Sales group by building close and trusted relationship with the groups management and teams to make sure that the delivered IT solutions aligned with their business goals.

Work closely with the business to understand goals, strategy, processes and requirements
Act as an advisor for process which involves IT systems
Serve as a Subject Matter Expert within the business organization
Proactively identify process and technology challenges and propose solutions
Assist the business in translating needs into IT requirements and analyze optional technologic solutions
Manage delivery of projects and enhancements to successful implementation
Conduct periodic meetings to review accomplishments, challenges and workplan
Act as a team leader providing direction to team activities and facilitates information validation and team decision-making process

Resolve (replicate if needed) and communicate T3 cases and leading our Support Centers knowledge
Manage communications for mission-critical product issues impacting regional Services and Sales teams
Coordinate and recommend the Engineering, Manufacturing and products teams for enhancements and improvements
Make sure that the regional Support Centers have the right skills and knowledge for at least T2 support
Provide support for Marketing collateral, advertising materials, marketing campaigns, trade shows, and other promotional activities
Travel abroad up to 20% of working schedule