דרושים » מחשבים ורשתות » IT Administrator & DevOps

We are seeking an experienced IT Support Specialist to join our IT support team. In this role, you will be responsible for providing first-line support to our employees by managing user accounts and access, troubleshooting hardware and software issues, and handling our employees' onboarding and offboarding.
Responsibilities:
Provide first-line technical support to our employees across all global offices, ensuring fast, professional, and customer-oriented service.
Lead and execute IT processes for employee onboarding and offboarding, including systems provisioning, access governance, device setup, and security compliance.
Provide AV support for the company auditorium and conference rooms, including management and troubleshooting of Zoom Rooms, Polycom systems, and other video-conferencing technologies
Troubleshoot and resolve hardware, software, and network-related issues on both Windows and (mostly) macOS environments.
Manage IT requests and incidents related to cloud services and enterprise applications, including Microsoft 365, Slack, Zoom, and additional SaaS platforms used internally.
Administer and monitor cloud-based infrastructure components, including Azure AD, Intune, Kandji, as part of the companys internal IT ecosystem.
Collaborate closely with the Systems and Security teams to identify, escalate, and resolve complex technical issues, as well as improve IT workflows and automation.

We are seeking an experienced IT Support Specialist to join our IT support team. In this role, you will be responsible for providing first-line support to our employees by managing user accounts and access, troubleshooting hardware and software issues, and handling our employees' onboarding and offboarding.
Responsibilities:
Provide first-line technical support to our employees across all global offices, ensuring fast, professional, and customer-oriented service.
Troubleshoot and resolve hardware, software, and network-related issues on both Windows and (mostly) macOS environments.
Manage IT requests and incidents related to cloud services and enterprise applications, including Microsoft 365, Slack, Zoom, and additional SaaS platforms used internally.
Administer and monitor cloud-based infrastructure components, including Azure AD, Intune, Kandji, and AWS services, as part of the companys internal IT ecosystem.
Lead and execute IT processes for employee onboarding and offboarding, including systems provisioning, access governance, device setup, and security compliance.
Collaborate closely with the Systems and Security teams to identify, escalate, and resolve complex technical issues, as well as improve IT workflows and automation.
Provide AV support for the company auditorium and conference rooms, including management and troubleshooting of Zoom Rooms, Polycom systems, and other video-conferencing technologies
Participate in IT projects and initiatives with other teams, helping improve our internal systems and the overall employee experience.

we are looking for a IT Specialist.
The IT Specialist is responsible for analyzing, diagnosing, and repairing end user issues pertaining to their daily job duties. Managing and resolving service request tickets on a daily basis. This individual is responsible for providing high quality technical assistance and support related to the companys computer systems, software, and hardware. This position is directly responsible for interaction with end users and their machines on a daily basis.
What youll do:
Assisting employees (end users) with the MacOS desktop systems
Strong knowledge of Windows / macOS environments
Initial IT orientation of new employees during their sign-in process
Providing computer support services for software and hardware within established company standards and guidelines
Testing of computers to ensure all computer systems are functioning properly
Identifying and solving any problems that affect computer operating systems
Communicating effectively with the individual end users on issues that pertain to their machines
Maintenance and upgrading of computer systems , including offering recommendations on upgrades on an as-needed basis
Assistance in implementing IT related company initiatives as provided by IT leadership
Maintaining computer peripheral devices such as printers and scanners and solving the related issues pertaining to these devices
Responsible for delivering, tracking, and recording the assignments of hardware to new employees
Training end users and orienting them on how to use the MacOS hardware and software on an entry level basis
Responsible for understanding the network topology to assist the Network Technician and Systems Administrator during outages
Deep understanding of SaaS services and their operations
Experience and understanding of SSO, SAML, OpenID Connect Protocols
Assist with onboarding and offboarding of employees

Were looking for a talented and dedicated IT Operations & Helpdesk Engineer to deliver fast, reliable technical support to global users and take ownership of day-to-day IT operations and helpdesk activities.

In this role, you will work closely with employees and teams across the organization, ensuring seamless IT operations in a fast-paced, global environment. Youll troubleshoot technical issues, manage enterprise tools and user access, support onboarding and offboarding processes, and help improve operational efficiency across the organization.

This is an amazing opportunity to join a highly technical and collaborative team, expand your expertise across modern IT environments, and make a direct impact on the employee experience .

*** This position is on-site and requires working from the Tel Aviv office five days a week. ***

Responsibilities
As an IT Operations & Helpdesk Engineer, your impact will be:

Provide hands-on technical support to local on-site employees and remote users across global offices.
Troubleshoot and resolve complex hardware, software, operating system, networking, and SaaS-related issues.
Support and maintain macOS and Windows environments utilizing modern MDM platforms, including Kandji, Jamf, JumpCloud, and Microsoft Intune.
Manage user accounts, permissions, and access across platforms such as EntraID, Google Workspace, and additional enterprise tools.
Take part in onboarding and offboarding processes, including automated equipment provisioning and secure account lifecycle management.
Support and maintain office IT infrastructure, including laptops, printers, docking stations, AV equipment, and related peripherals.
Collaborate closely with Security, Business Applications, DevOps, and additional cross-functional teams during ongoing operations and projects.
Document technical issues, resolutions, knowledge articles, and process improvements
Help improve internal IT processes, operational efficiency, and employee support experience
Support office IT operations and ensure smooth day-to-day technical functionality

We are looking for a Technical Support specialist - Tier 2 to join the Tech Ops team, a dynamic and challenging role providing critical technical support to customers. The ideal candidate is a growth-oriented professional who embodies our values of Impact, Innovation, and Global Collaboration.
If you're looking to impact the future of the maritime industry, to be part of an awesome team, and to have a great time, this is the job for you!
About us:
Shipping accounts for over 90% of global trade, yet the industry remains decades behind in digitization and automation. Operating safely and efficiently in congested ports and high-traffic sea lanes is becoming increasingly challenging.
We are transforming maritime operations through real-time AI and computer vision, delivering next-generation situational awareness and decision-making.
Our platform connects onboard crews with shoreside teams, improving navigational safety, reducing human error, and supporting decarbonization through performance optimization.
Founded in 2018, we are a fast-growing scale-up in an incredibly strong position. We recently raised $73M in a Series B round (May 2025) and have over 1,100 systems deployed to industry giants like MSC, Seaspan, and NYK. What sets us apart is our data - over 100 million nautical miles of proprietary data, making it the largest maritime AI dataset in the world.
As we scale rapidly, we are looking for passionate individuals to join us in defining the future of the maritime world.
A TechOps SpecialistI is responsible for managing deployed systems - including the hardware, software, and networking components- and delivering excellent technical support.
What will you do?
Provide technical support to customers worldwide and Troubleshoot complex technical issues
Automate processes and tasks to improve efficiency and reduce the risk of errors.
Solve networking technical issues
Overseeing new customer installations
Deploying SW upgrades
Work closely with other teams, such as development, DevOps, QA, and PM, to ensure that systems are aligned with business needs and goals.
Occasional travel to customer sites for advanced troubleshooting
This is a full-time position based in Tel Aviv. We do believe in a hybrid work environment, with an emphasis on the office, and one day a week from home.

As the worlds leading vendor of Cyber Security, facing the most sophisticated threats and attacks, weve assembled a global team of the most driven, creative, and innovative people. At our company, our employees are redefining the security landscape by meeting our customers real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.
our company Software Technologies has been honored by Time Magazine as one of the Worlds Best Companies and recently Gartner rated our company email security as a market leader for product, detection and innovation. We've also earned a spot on the Forbes list of the Worlds Best Places to Work for five consecutive years (2020-2024) and recognized as one of the Worlds Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.
our company Harmony Email Security and Collaboration (Previously AVANAN) is a unique email solution that fully secures cloud email and cloud platforms using AI.
we are seeking a promising and talented DevOps Cloud Engineer to join our DevOps group. If you thrive in a fast-paced, dynamic environment, can handle multiple requests simultaneously, and enjoy working independently as part of a cutting-edge DevOps team, this is your opportunity to help make the world a safer place!
Key Responsibilities
Act as a DevOps Engineer within a highly skilled team, responsible for large-scale operations from development to production
Design, develop, and maintain Avanans CI/CD solutions, including operating systems, containers, cloud orchestration, and full end-to-end automation
Implement tools and procedures for monitoring, deployment, and alerting across our SaaS multi-tenant product family
Participate in the large-scale migration of a highly complex system into a secured, regulation-compliant environment
Continuously improve our cloud infrastructure to ensure fault tolerance, scalability, and security
Plan capacity, stabilize, and enhance the performance of application infrastructure with cost efficiency and scaling in mind
Design and shape our monitoring and logging solutions
Execute all tasks with top-notch cloud infrastructure security as a guiding principle.

As IT Manager, youll manage day-to-day IT operations across our global teams, ensuring employees have the tools, access, hardware and support they need to work effectively and securely.

What Youll Do
Manage the IT department, including the team, support operations, IT projects, documentation, hardware and software lifecycle management and build the IT roadmap.
Own employee onboarding and offboarding from an IT perspective, including access management, equipment, permissions and license cleanup.
Manage company-wide access across SaaS platforms, identity systems, endpoints and internal tools.
Own core IT security operations, including endpoint protection, MDM, access controls, network security and secure IT processes.
Oversee office IT for the IL and US teams, including network connectivity, meeting rooms, equipment and day-to-day operational needs.
Manage IT procurement and vendor relationships, including hardware, services, software licenses, renewals, negotiations and cost optimization.
Partner with DevOps and Engineering on internal infrastructure, cloud access and business-critical technical systems.

As a Senior DevOps Engineer within the XSPM team, you will be a critical, go-to technical expert responsible for the health, performance, and evolution of our database and infrastructure systems. When production databases degrade or behave unexpectedly, you are the person who dives deep, investigating root causes hands-on, understanding the underlying mechanics of the problem, and designing lasting solutions. Your mastery of database systems makes you the authority the team relies on to diagnose complex performance issues, architect better data solutions, and ensure our infrastructure scales with confidence.

Beyond databases, you will drive our DevOps practices end-to-end - CI/CD pipelines, infrastructure automation, and operational reliability across the XSPM platform. This is a high-impact, highly visible role at the intersection of database engineering and DevOps, where your expertise directly shapes how the team delivers and operates at scale.

We're a highly collaborative, friendly, inclusive and diverse group that prizes collaboration over competition. We provide opportunities to learn new skills, mentor fellow engineers, and contribute to the direction of both the team and the products for which we're responsible. We work in a distributed, high-trust environment where you manage your own time and have the flexibility to balance your work and personal life.

What You Will Do:

Serve as the team's database expert, the first person to investigate, diagnose, and resolve complex performance problems across our production database systems (MongoDB, OpenSearch, PostgreSQL, Cassandra).

Perform deep-dive root cause analysis on database performance issues, understanding query execution internals, resource consumption patterns, cluster behavior, and system-level interactions to identify the real source of problems, not just symptoms.

Design and propose better database architectures and solutions, recommending when to re-architect data models, migrate workloads, introduce new technologies, or redesign how services interact with their data layer.

* You will put in every effort within the team to ensure the data architecture is well designed.

Own capacity planning, scaling strategies, and high-availability designs for database clusters, ensuring systems are built to handle the team's growth trajectory.

Act as the bridge between development and infrastructure, advising engineers on how their application patterns impact database performance and guiding them toward sustainable solutions.

Build and maintain CI/CD pipelines, infrastructure-as-code (Terraform, Helm, Kubernetes manifests), and automated deployment workflows for the xspm team's services.

Design and manage observability stacks, dashboards, alerting rules, and SLOs, to maintain best-in-class availability for critical data pipelines and services.

Drive infrastructure automation to reduce operational toil, including automated scaling, self-healing systems, and configuration management.

Participate in on-call rotations, incident response, and post-incident reviews, driving root-cause analysis and long-term reliability improvements.

Evaluate and adopt new database technologies and infrastructure tooling that align with the team's evolving data architecture needs.

As a Senior IT SRE Engineer, you will be a key player in ensuring the reliability, scalability, and performance of our critical IT infrastructure. You will leverage SRE principles and an automation-first mindset to build and maintain resilient hybrid cloud environments. This role is ideal for a candidate who thrives in a fast-paced, innovative setting and is passionate about solving complex challenges with cutting-edge technology.
Key Responsibilities
Provision, configure, and support resilient hybrid cloud deployment architectures using an Infrastructure-as-Code framework.
Proactively collaborate with development teams to ensure new applications are production-ready, scalable, and reliable from inception.
Develop and maintain tools and frameworks to automate operational tasks, including deployment, monitoring, and recovery.
Conduct thorough root cause analysis of production issues and implement preventative measures to improve system resilience, demonstrating strong problem-solving skills.
Manage CI/CD platforms, Linux infrastructure, and contribute to capacity planning and operational runbooks.
Design and implement proactive service monitoring, alerting, and trend analysis to maintain service availability and performance SLAs.
Participate in an on-call rotation to support critical applications and services, responding to and resolving incidents efficiently.
Contribute to comprehensive documentation related to infrastructure design, deployment, and operational procedures.

We are looking for an experienced SRE Engineer to drive the reliability, observability, and automation practices across our private cloud infrastructure and operations. In this role, you will be in a team of site reliability engineers, own the engineering roadmap for monitoring and automation, and act as a key liaison between development, operations, and platform teams. You bring at least 4+ years of hands-on people management experience and a deep technical background in SRE or DevOps disciplines.

What will you do?

Automation & Infrastructure
- Design, develop, and maintain automation tools to support infrastructure and operations teams at scale.
- Manage pipelines and infrastructure workflows using Jenkins, Ansible, Python, and Bash.
- Drive the adoption of infrastructure-as-code practices across the organization.
- Collaborate with system engineers to improve scalability, performance, and fault tolerance of critical systems.

Monitoring & Observability
- Build and extend monitoring and alerting systems using Grafana, the ELK (Elastic) stack, Zabbix, and custom scripts.
- Implement and enforce observability best practices to ensure full visibility into systems, applications, and infrastructure.
- Define and track SLIs, SLOs, and error budgets across key services.
- Partner with development teams to embed observability earlier in the software development lifecycle.

Database & Platform Support
- Support monitoring and infrastructure integration for databases including MongoDB and PostgreSQL.
- Maintain documentation and champion knowledge sharing around automation, monitoring, and reliability practices.