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we are looking for a service-oriented Service Desk Specialist with high hands-on technical knowledge level to be part of the growing DRS RADA Technologies IT Services Team in Beit Shean. The Team provides IT support to DRS RADAs employees, responsible for user's equipment, accounts and more.
* Provide end-user support, resolving technical issues and provides technical assistance.
* Respond to requests for technical assistance (in person, via phone, email and ticket support center).
* Basic troubleshooting of the local office network switches, access points and printers.
* Install and troubleshoot end user equipment, software, hardware, multimedia, and telecommunications systems.
* Users, Groups, and Permissions management across all company systems/services.
* Monitor and work with the Help desk support ticketing system (Freshservice).
* Develop and maintain automation scripts to streamline IT processes (Batch, PS & Python ).
* Create knowledge base articles and documentation on implemented solutions and system configurations.
* Provide software and hardware technical assistance.

Are you ready to power the future? At our company we're a global leader in smart energy technology, with over 3,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery Storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. we offer amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work The ATE Engineer Sella1 will be responsible for leading and supporting the production line testing operations at the Sella1 site. This role demands a hands-on engineer with strong technical acumen in electronic testing systems, production troubleshooting, and team collaboration. The engineer will play a pivotal role in ensuring high-quality standards, operational efficiency, and seamless integration with global ATE strategies. Key Responsibilities:
* Lead and mentor a team of engineers and technicians.
* Allocate tasks and foster a collaborative, high-performance environment.
* Ensure team readiness to meet production goals and quality standards.
* Supervise ATE operations on the production line.
* Troubleshoot and resolve electromechanical and system -level issues.
* Monitor and optimize equipment performance for ramping production volumes.
* Analyze production data to identify yield and efficiency improvements.
* Implement strategic initiatives aligned with R&D and corporate goals.
* Provide Technical Support to internal teams and external stakeholders.
* Recommend design modifications and repair strategies for electronic systems.
* Conduct in-depth training on DOC-TP, schematics, ATS, and ATPs.
* Support system designers and users in understanding equipment and processes.
* Build and maintain a local knowledge center to support troubleshooting and continuous learning
Country:
Israel
City:
Ziporit

DRS RADA is looking for a Senior Applications Business Analyst to join the Applications & Operational Excellence team. The role combines a deep understanding of logistics and manufacturing processes with hands-on expertise in ERP and MES systems. The position is based in Beit She’an and serves as the focal point for digital logistics and production systems on site. Key Responsibilities:
* Act as the site focal point for logistics applications – ERP (Priority) and MES – supporting material management, inventory control, warehouse operations, and shop-floor processes. Analyze and translate operational needs into system solutions, ensuring alignment with corporate standards and cross-system integrations.
* Provide ongoing support, troubleshooting, and enhancements for logistics modules and related interfaces (inventory, purchasing, planning, manufacturing).
* Lead local implementation activities , including testing, documentation, and user training.
* Monitor data accuracy and process compliance within ERP and MES.
* Collaborate with production, supply chain, and engineering teams to improve efficiency, visibility, and traceability across the material flow.
* Initiate and support continuous improvement and automation projects related to logistics and shop-floor processes.