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We are seeking an experienced AI Product Manager with a strong technical background to lead the development and evolution of our groundbreaking AI Autopilot product. This role is responsible for steering initiatives that dramatically increase operational efficiency by leveraging autonomous AI to resolve IT issues, automate Tier 1 support, and empower customers with true self-service IT. You will shape the future of our platforms AI capabilities, making a bold impact on both the IT management software industry and the daily lives of IT professionals and end users.
Responsibilities:
Lead and manage a dedicated AI squad, comprising cross-functional team members such as AI/ML engineers, developers, and product designers.
Drive the strategic vision and roadmap for our AI Autopilot module, defining priorities based on customer needs, automation opportunities, emerging AI trends, and competitive benchmarks.
Collaborate intensively with stakeholders to understand market trends, organizational pain points, and the evolving competitive landscape related to autonomous IT and agentic AI.
Define and prioritize AI-driven product requirements, orchestrating feedback from users, market analysis, and internal specialists to maximize impact and adoption.
Own the full AI product lifecycle, from ideation and prototyping to launch, continuous optimization, and post-release monitoring, with a focus on delivering measurable improvements in IT workload automation, ticket resolution speed, and user experience.
Collaborate closely with our CTO, design, engineering, customer success, analytics, marketing, and support teams to steer AI development, deployment, and iterative enhancement.
Establish and monitor KPIs for Autopilot usage, SLA improvements, and automation impact, using analytics to refine AI workflows and effectiveness.
Champion secure, ethical, and compliant use of AI, ensuring privacy and governance within all automation flows.
Work directly with design partners and customers to deliver a 100% market fit product.

We are looking for a talented leader to join the R&D department and manage development teams.As Group Manager you will own the end-to-end delivery of software releases, ensuring engineering processes are effective and compliant while maintaining a high bar for quality. Strategic oversight and accountability keep the organization aligned and moving forward.
As Group Manager you will actively participates in product vision, roadmap, and strategy forums, contributing an engineering perspective and ensuring development capabilities are reflected in business decisions. Cross-departmental initiatives are driven in close partnership with product, QA, and operations. On the technical side, the Group Manager participates in strategic discussions on technologies, architecture, and development methodologies, and drives the integration of AI tools into the development ecosystem.
Partner with team leads to plan and execute projects, ensuring teams have the necessary specifications, direction, and resources to deliver effectively, with realistic timelines and clear accountability for meeting them.
Monitor and report the status of projects across all teams, ensuring work is assigned appropriately and that project scope is clearly defined before execution begins.
Develop a deep understanding of the domain, existing systems, and architecture, continuously looking for opportunities to improve usability, maintainability, and overall system quality.
Serve as the technical representative in discussions with customers and cross-functional R&D teams, both within and outside the organization.
Mentor and support team members in resolving technical and interpersonal challenges, while overseeing HR responsibilities including performance management, vacation approvals, and corrective actions where needed.
Provide leadership and guidance that motivates team members, drives performance, and supports their long-term career development.

Were looking for a creative, strategic, and detail-oriented Product Designer to help shape the future of our all-in-one Remote Monitoring and Management (RMM) platform- now evolving into Autonomous IT.
Youll design the system end-to-end: from the core monitoring, management, and reporting tools IT pros rely on every day, to new AI-powered capabilities like Autopilot IT and Copilot that extend their reach and speed. Your work will help IT pros and the employees they support unlock a new era where IT runs itself-smarter, faster, and always in control.
What Youll Do:
Lead design projects across the full RMM system, from foundational workflows to AI-enhanced features.
Own end-to-end design: research, ideation, interaction design, prototyping, and developer handoff.
Design cohesive platform experiences- ensuring AI agents feel like natural extensions of the tools and systems IT pros already use.
Collaborate cross-functionally with PMs, engineers, UX writers, and researchers to define problems and co-create solutions.
Advocate for the user by applying UX best practices, accessibility standards, and data-driven decision-making.
Apply our design system to create consistent, high-quality experiences across the platform.
Communicate design rationale clearly to stakeholders at all levels.
Iterate rapidly on feedback and usability findings, balancing speed with quality.

We are seeking a Global Talent Acquisition Director to architect and lead our global hiring strategy. This is not just about filling open requisitions; it is about building a world-class talent engine that fuels our hyper-growth!
In this strategic role, you will elevate the TA function, cementing its role as a strategic business partner. You will partner with the Executive Leadership Team to define who we are hiring, where we are hiring them, and how we assess top-tier talent, leveraging data, AI, and employer branding to position us as a top-tier destination for global talent.
Key Responsibilities:
Serve as a trusted advisor to the C-Suite and VP levels, translating business objectives into comprehensive talent strategies.
Lead global workforce planning, helping leadership forecast hiring needs across R&D, Sales, Marketing, and Ops in multiple geographies
Partner with executives to anticipate talent gaps, shape organizational structures, and build robust hiring pipelines for critical roles.
Lead, mentor, and scale a high-performing global Talent Acquisition team, fostering a culture of operational excellence and continuous learning.
Design and implement a scalable recruitment infrastructure (processes, tech stack, and workflows) that supports rapid scaling without compromising quality.
Manage the global TA budget, vendor relationships, and external search partners to ensure ROI.
Drive our data-centric recruiting culture. Oversee and optimize key metrics (e.g., Quality of Hire, Time to Fill, Pipeline Velocity, DEI stats) to identify bottlenecks and optimize performance.
Leverage technology, AI, and analytics to optimize sourcing, screening, and selection processes.
Collaborate with the Marketing team to strengthen our Employer Value Proposition (EVP) and position the company as an employer of choice in competitive global markets.
Champion a best-in-class candidate experience, ensuring transparency, engagement, and consistency throughout the entire hiring journey.
Stay ahead of industry trends and introduce innovative recruiting approaches to support our continued global expansion.

We are looking for a full-stack software engineer to join our team!
Youll be joining a squad focused on building features for our large-scale multi-tenant system, enabling our customers to better manage their business, infrastructure, and security.
Responsibilities:
As a Full-Stack Developer, you must be comfortable with front-end (Angular) and back-end (C# .Net Core) development. You will build end-to-end solutions encompassing web/back-end development, monitoring, scaling and optimizing to make the products simple at a massive scale.
You will be empowered to drive innovation by coming up with new and exciting ideas to creatively solve issues and proactively look for opportunities to improve the design, interface, and architecture of our cloud platform.

We are seeking a highly organized, proactive Marketing Project Manager to join our team to cover a 9-month maternity leave and lead key website and marketing initiatives.
In this role, you will manage website updates, projects, and priorities; streamline internal marketing workflows; and support the execution of lead-generation campaigns and field marketing initiatives.
What Youll Be Doing:
Own the prioritization and execution of website operations that impact user experience and conversion. Work closely with our web developers, SEO team, and designers to deliver timely updates, maintain site performance, and continuously optimize the website.
Help streamline internal request processes and improve turnaround times for web assets, enabling the website to effectively support campaigns and initiatives across the company.
Own the coordination and execution of all website-related projects, including new page creation, campaign landing pages, product updates, and brand refreshes. Work closely with marketing, product, design, and development teams to ensure website updates are delivered quickly and accurately.
Support the execution of strategic marketing initiatives focused on lead generation, customer engagement, and brand awareness. Work closely with the events and field marketing team to support campaigns around events, webinars, and regional initiatives, coordinating marketing assets, timelines, and deliverables to ensure campaigns are executed on time and drive pipeline and engagement.

We are looking for a dynamic and experienced full-stack team lead!
As the Team Leader, you will play a pivotal role in overseeing and coordinating the critical domain responsibilities essential to our organization's smooth operation. Your team will manage and optimize key processes and activities that directly impact our platform's success.
Responsibilities:
As a Full Stack Team Lead, your responsibilities will include managing and mentoring a team of full stack developers, leading a software development squad, planning and executing new and existing projects, reviewing designs, and finding ways to empower engineering teams to build better products.
As we work directly on our cutting-edge products, hands-on coding as part of the team is a crucial part of the role.

We are actively seeking for a highly experienced Executive Assistant to support the CEO in a fast-growing, global technology company.
The Executive Assistant plays a central role in managing the CEOs day-to-day operating flow, ensuring priorities, logistics, and execution are handled with precision and reliability.
Key Responsibilities:
Own and manage a highly complex and dynamic calendar, prioritizing time based on business and leadership needs
Proactively plan, protect, and optimize the CEOs time, including buffers, focus blocks, and rapid adjustments
Coordinate internal and external meetings end-to-end, including preparation, logistics, and follow-up
Plan and manage complex international and domestic travel, including itineraries, visas, and last-minute changes
Support logistics for board meetings, leadership offsites, and executive-level events
Act as a trusted point of coordination between the CEO and senior internal and external stakeholders
Handle sensitive professional and personal matters with absolute discretion and sound judgment
Operate with full ownership to reduce noise, friction, and distractions from the CEOs day-to-day work.

Required Enterprise Professional Services Engineer
About the Role:
As an Enterprise Professional Services Engineer, you are the technical architect and relationship lead for our most strategic global accounts. You own the technical success of the customer journey, focusing on Solution Design and the Integration Strategy required to make us the heart of a modern IT stack.
This is a high-impact role for a consultant-engineer hybrid. You will be expected to leverage deep API architecture knowledge, advanced scripting, and creative problem-solving to design bespoke solutions that bridge the gap between us and complex enterprise ecosystems. You are the "Bridge" between business requirements and technical reality.
Key Responsibilities:
Integration Design & Scripting Excellence:
Architect Integration Solutions: Lead the technical design of complex integrations using REST APIs and webhooks to seamlessly connect us with enterprise stacks such as ServiceNow, Salesforce, Okta, and Azure.
Advanced Automation Scripting: Utilize PowerShell and Python to automate complex IT workflows, data migrations, and system synchronizations tailored to enterprise security and compliance standards.
Technical Strategy: Design end-to-end migration paths for Enterprise customers, moving them from legacy infrastructure to a modern, AI-first environment.
AI-Driven Workflows: Design and implement AI-driven automation logic that reduces manual overhead and optimizes operational efficiency for global IT teams.
Relationship & Project Leadership:
Lead the Relationship: Serve as the primary technical point of contact, managing stakeholder expectations and translating high-level business goals into technical solution blueprints.
Project Execution: Own the full project lifecycle from a leadership perspective-ensuring on-time delivery, technical validation, and a "white-glove" customer experience.
Global Travel: Travel abroad up to 25% of the time to conduct on-site architectural workshops, lead high-stakes deployments, and build face-to-face rapport with strategic partners.
Communication:
English - High proficiency: You must be able to present complex technical architectures to C-suite stakeholders with clarity, authority, and professional polish.
Solution Documentation: Produce high-quality architectural diagrams, technical implementation guides, and API mapping documentation.

We are actively seeking a seasoned senior Chief of Staff to work closely with the CEO and the executive leadership team.
This is a trusted leadership role at the center of the organization. The Chief of Staff serves as a senior, high-impact trusted partner to the CEO, operating within the executive leadership layer and supporting focus, execution, and alignment across the company.
This role is designed for an experienced operator who is comfortable moving between strategic context and hands-on execution, and who has previously led complex, cross-functional initiatives in a growing organization.
Key Responsibilities:
Partner closely with the CEO on the execution of key company priorities
Own and lead cross-functional, company-level initiatives from problem definition through execution, working closely with senior leaders across functions
Drive progress on initiatives that span multiple teams, ensuring clarity, momentum, and delivery
Support and structure the executive operating rhythm, including leadership cadence and planning cycles
Support annual and quarterly planning processes to drive focus and alignment
Act as a connective layer across the organization to improve coordination and execution on strategic priorities

Required Account Manager - TLV
About the Role
As an Account Manager, youll be a key growth driver-responsible for managing and expanding a portfolio of high-potential customers. Youll deepen relationships across accounts, becoming a trusted advisor who understands each customers unique goals and aligns our value to their business outcomes. This is more than a sales role: its a strategic, consultative position where youll shape the future of Account Management.
Youll collaborate cross-functionally with Sales, Customer Success, Product, and Support to champion your accounts internally and externally. In a fast-paced, global environment, youll also help define and scale the tools, processes, and best practices that fuel our long-term growth.
Responsibilities:
Manage a portfolio of enterprise and managed accounts, building strong, multi-level relationships
Act as a trusted advisor by aligning our value to customer goals and business needs
Identify and execute on growth opportunities through upsell and cross-sell (e.g. Autopilot, Copilot)
Lead QBRs and strategic planning to drive customer alignment and retention
Collaborate cross-functionally to share insights and influence product and customer strategy
Monitor account health, proactively mitigating risk and driving satisfaction
Help build scalable processes and playbooks to support revenue growth.

We are seeking an experienced Senior Finance Director who combines deep expertise in accounting with strategic financial leadership. This role holds full responsibility for global financial reporting, accounting controls, and regulatory compliance, while driving financial planning, performance analysis, and supporting executive decision-making. The ideal candidate will serve as a bridge between operational accounting and strategic finance, ensuring accuracy, compliance, and business growth in a dynamic, international environment. The company, formerly publicly traded, is now privately held following an acquisition.
Key Responsibilities
Lead and manage global finance and accounting teams, fostering process improvements and best practices.
Oversee all accounting and financial reporting processes in compliance with IFRS/US GAAP and local regulations.
Manage monthly, quarterly, and annual close processes, including preparation of audited financial statements.
Ensure robust internal controls and regulatory compliance across multiple jurisdictions.
Lead annual budgeting, forecasting, and financial performance analysis.
Support M&A activities and post-merger integration processes.
Design, plan, and implement global ERP systems (SAP/Oracle).
Serve as a strategic business partner to senior leadership, supporting executive decision-making.
Liaise with external auditors, consultants, and regulatory bodies.
Collaborate with the board, investors, and global stakeholders.
Partner with private equity owners to drive value creation, operational improvements, and strategic initiatives.
Prepare and present financial reports and analyses tailored to private equity stakeholders, including performance metrics, KPIs, and exit readiness.
Lead or support transformation projects, cost optimization, and post-acquisition integration.

Were looking for a strategic and hands-on Enablement Team Lead to own onboarding and ongoing enablement across our expanding global Revenue organization.
This role will support Sales, CS, Presales, CX and Partners/Resellers and Support, while embedding AI into enablement strategy, execution, and adoption.
What Youll Do:
Global Revenue Enablement:
Lead onboarding and continuous enablement across multiple offices, cultures and time zones.
Own onboarding for all new hires, including product knowledge and role-based training
Adapt enablement programs to different teams, roles and motions.
Incorporate industry training to ensure deep understanding of customers and their pains.
Create and execute an ongoing product training and skills improvement plan.
Build and execute a structured Enterprise enablement plan including: Discovery frameworks, demo methodology, competitive positioning, industry trends and effective use of marketing materials.
Collaborate with Product Marketing on competitive analysis and internal collateral.
Partner with Product to deeply understand new features and train the Revenue org on value and capabilities.
AI-Driven Enablement Leadership:
Act as the AI lead within the Revenue Enablement domain.
Embed AI tools and automation into onboarding and ongoing enablement workflows.
Leverage AI to improve training personalization, content creation, knowledge management and productivity.
Identify practical AI use cases that enhance enablement effectiveness and scalability.
Continuously explore new AI capabilities relevant to Revenue Enablement and implement them where impactful.
Infrastructure, Processes & Measurement:
Collaborate with RevOps on enablement for new BizApps processes.
Manage and optimize internal LMS (Workramp) and Partners Academy.
Design feedback infrastructure for managers and teams (live & asynchronous).
Define, track and report enablement KPIs and business impact.
Use tools such as Workramp, Rise360, Monday and Gong.
This role is ideal for someone who combines strategic thinking with execution excellence, thrives in complexity, and wants to lead AI-powered transformation across a global Revenue organization.

Development of complex information systems in eMerge.
Learning and expertise in SQL and with unique internal technology.

Required Business Partners Manager
About the Role:
Our Business Partner Manager will lead and manage our Business partners. We're looking for a strategic, analytical individual who can build strong relationships with partners and ensure their success. They need to be able to identify key issues and opportunities, create effective strategies, and drive initiatives to satisfy the needs of our business partners.
Responsibilities:
Conduct market research to identify and evaluate potential partners.
Build and maintain strong, long-term relationships with new and existing partners.
Lead presentations and demos of our platform for prospective and current partners.
Develop joint business plans with partners and ensure their effective execution.
Own sales targets for partner deals, including pipeline management, forecasting, and achieving growth goals.
Collaborate closely with cross-functional teams to implement partnership strategies and build out the partner program infrastructure.
Support the creation of business plans, sales pitches, presentations, reference materials, and other required documents.
Manage multiple projects simultaneously while meeting deadlines.
Proactively identify new business opportunities and potential partners.