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We're seeking a talented, experienced Product Designer to join our Engineering team. You'll tackle complex design challenges daily, continuously improving our solutions and driving innovation in Kubernetes optimization, with the opportunity to work with cutting-edge technologies and collaborate with major cloud providers such as AWS, GCP, and Azure.

Collaborate with our engineering teams to define, design, and deliver best-in-class user experience that achieves our business objectives.
Craft every detail of new product features, from idea to user experience to execution.
Join a team of skilled professionals building our core product offering.
Partner with engineering to ensure our implementation and user experience are high-quality.
Operate with a high degree of autonomy and responsibility.
Make a direct impact on the company's future, working on the core product alongside top-tier engineers in a culture of innovation.

Were seeking a Conversational Quality Specialist to help shape and continuously improve voice-based experiences across our platform. This role sits at the intersection of conversation design, AI interaction quality, and cross-functional collaboration. You'll work with product, sales, marketing, and NLP teams to ensure our AI conversations are effective, natural, and engaging.

What Youll Do

Design Engaging Interactions

Create, edit, and optimize prompts, scripts, and dialogue flows that feel intuitive, realistic, and aligned with human communication patterns.

Enhance Demo Experiences

Collaborate with sales and marketing to craft compelling demo conversations that showcase the power of our AI.

Evaluate Conversation Quality

Review real user-AI conversations to assess performance, highlight successes, and uncover improvement opportunities for our core conversation engine.

Define Quality Metrics

Develop and implement conversation quality frameworks and metrics to evaluate effectiveness, user engagement, and learning outcomes.

Support Multi-Language Rollout

Oversee and advise on multilingual implementation to ensure high-quality experiences across regions.

Stay Ahead of the Curve

Keep up with best practices in conversation design, LLM-native UX, voice AI trends, animated avatars, user interaction models and any new technology that is expected in conversations.

Required Marketing & Brand Designer - Maternity Cover
About The Position
We built a platform that builds businesses. From launching and managing to growing a business, we are the all-in-one solution that empowers any business owner. Our platform services over 40 million small businesses
Our Guidance Engine assesses each new business introduced to our platform and devises a tailored plan that allows you to manage all your business needs from a single dashboard.
Through our business-building platform, were turning the process of starting, managing, and growing a business into a better experience; were simplifying the business journey.
We believe in more than just handing you another tool; we are dedicated to teaching you the art of building a business
About the Role:
Being a Senior Designer on our creative team means autonomously ideating and executing performance-driven designs in a massively creative and agile environment. You will partner directly with stakeholders across marketing and growth to understand business objectives and turn them into effective, scalable design solutions, owning the entire creative process from initial concept to final pixel.
You are someone who thrives in a fast-paced environment, seamlessly switching between high-level brand strategy, multi-channel campaign design, and elevating our core visual identity. Your goal is to step in, take the reins immediately, and produce exceptional assets that maintain our brands premium feel while driving real engagement and conversions.
What Youll Be Working On
Multi-Channel Marketing Design: Creating compelling full-funnel experiences, including landing pages, email campaigns, presentations, and digital collateral.
Performance Creative: Conceptualizing and independently executing high-converting, data-backed ads for Meta, Google, and other acquisition channels.
Brand Evolution: Lead the development, maintenance, and execution of brand identity assets, guidelines, and design systems.
Strategic Partnerships Design: Collaborating closely with the Growth team to iterate on designs based on performance data, A/B testing, and user insights.
Collaborative Campaigns: Work with the video creators to design and produce the core video creative ads that define our performance marketing campaigns.