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The Front-End Software Architect designs, develops, tests, and maintains the CXone software application. Key responsibilities include all tiers of the CXone technology, including (but not limited to) design and development of CXone products and features and assisting development teams utilizing agile development processes.



Main Responsibilities and Deliverables:

Should drive innovation in terms of publishing papers, blogs, creating POCs, propositions etc.
Designing and overseeing the creation of scalable, responsive, and high-performing web applications will be your responsibility including Micro-Frontend and best practices.
Working closely with cross-functional teams, you will ensure the delivery of high-quality software solutions while offering technical leadership.
Demonstrate pivotal role in shaping and implementing our front-end development strategies in Angular.
Design and develop proof of concept prototypes for advanced features and designs.
Work with the Product Management to design products with high-quality user experiences.
Drives Non-Functional Requirements including performance tuning, re-design, and re-factoring.

As a Lead Software Engineer, you will mentor the team members, provide vision and direction, increase the operational efficiency while taking an active part in technical discussions, design reviews, and working on development tasks.

Youll have a unique opportunity to work with cutting edge cloud technologies and build cloud-based services that allow the world's biggest enterprises to engage their customers through multiple channels.

Responsibilities:

Lead a scrum team (5 Software engineers) developing WFM core platform capabilities

End to end responsibility for design implementation and quality

Create and maintain positive and productive working relationships among the team

Educate and support the development teams helping them to resolve complex issues in challenging project timelines

Coach and mentor the scrum team on Agile principles, practices, and values

Identify and coordinate dependencies with external teams and scrum masters

We are looking for a highly motivated and ambitious Senior DevOps Engineer to join our amazing Analytics team and be part of our DevOps organization at CEA IL.

You will be actively developing the core platform infrastructure within our DevOps group. The applications we develop are AWS cloud-native solutions, using multiple data stores with cutting-edge technology stack.

As part of your role, you will work collaboratively with professional engineers, architects, and product managers to deliver high-quality technical solutions that satisfy business requirements and meet corporate architectural standards.

Responsibilities

A full-time job as part of a DevOps team.
Work collaboratively with professional developers, software architects, and product managers, in a fast-paced agile environment
Automate AWS Infrastructure using Infrastructure as code.
Design, Implement, and manage CI/CD pipelines on various environments up to production.

We are looking for a highly motivated and ambitious front end software engineer to join our group and develop the next generation Work Force Management solution for our contact center solution.
On this role you will get the exposure to new and exciting technologies and collaborate with professional engineers, architects, and product managers to create advanced line of cloud products.
If you are a big technology fan that gets excited by coding, debugging complex solutions, and getting exposure to new and exciting technologies, this is the job youve been looking for!

Responsibilities:

As part of the CXone Work Force Management development team, you will be involved in:

Develop E2E cloud features on top of AWS using Angular, TypeScript and many AWS services
Building reusable components using front-end libraries and micro front-end methodologies
Optimizing components for maximum performance
Take part in the teams product quality activity
Take part in all aspects of application's lifecycle, having an opportunity to impact on the implementation of the feature as part of working in an agile team

we arelooking for highly motivated Senior .NET Software Engineer to join CXone, our fully integrated open Cloud customer experience platform.

If you are looking to be part of a dynamic team working on exciting and industry leader product, this is the job youve been looking for!

What youll be doing:

Design and implement robust, large scale, distributed solutions as part of an enterprise level system
Work collaboratively with professional developers, system architects and product managers to deliver high quality technical solutions that satisfy business requirements and meet corporate architectural standards
Implement test driven development by using automatic testing infrastructure and provide full automatic test coverage
Participating in reviewing design and code for other team members
Act as a mentor for junior Engineers in the team.
Adhere to Agile development principles, while following and improving all aspects of the scrum process
Supporting customers and the support groups by analyzing and solving product issues

we are looking for a highly motivated, professional, hands-on, Lead Software Architect to join CXone, our fully integrated open cloud customer experience platform.

You'll work on flagship product suite which delivers Solutions in complex environments to provide an end-to-end solution for contact centers. Youll have a unique opportunity to shape and evolve the architecture of our core services and drive forward the entire suites technological roadmap.



What youll be doing:

Design and plan core software components and services architecture with emphasis on performance, resiliency, reliability, scale and cost.
Lead the suites performance testing architecture, bring innovation into additional performance and resiliency testing methods and push stakeholders to adopt and implement.
Drive the suites software modernization and non-functional requirements backlog, activities and roadmap.
Act as the Line of Business Security Champion
Establish and enforce best practices, coding standards, and architectural guidelines across the development organization. Maintain up to date architectural vision.
Ensure correct implementation of architectural concepts throughout product development.
Act as the R&D product expert, understanding the product in terms of its requirements, purpose and need in the market
Interface with R&D Groups (including Product Managers), Customer Support and Services

we arelooking for a highly motivated Java Software Engineer to join our Cloud Analytics team! You will be taking part in developing a complex AWS-based architecture for large Organizations.

The applications we develop are part of CXone's offering, our cloud solutions suite which is deployed in multiple regions across the world and serves hundreds of customers.

What youll be doing:

Develop a microservice architecture using AWS technology.
Use Java Spring boot environment.
Participate in the product features development.
Analyze feature requirements, create design documents, and review them with relevant stakeholders in the group.

we are seeking a highly motivated Java Software Engineer to join our Cloud Analytics team! You will be taking part in developing a complex AWS-based architecture for large Organizations.

The applications we develop are part of CXone's offering, our cloud solutions suite deployed in multiple regions worldwide and serving hundreds of customers.

What youll be doing:

Develop a microservice architecture using AWS technology.
Use Java Spring boot environment.
Participate in the product features development.
Analyze feature requirements, create design documents, and review them with relevant stakeholders in the group.

we arelooking for a highly motivated Senior Software Engineer to join a new Illuminate AI (Artificial Intelligence) product.

If you want to be part of a dynamic team working on exciting and industry-leading products, this is the job you have been looking for! 

What you will be doing:

Member of new AI product.
Work closely with Architects and Product to bring new AI products to the market.
Mentoring team members
Work on LLM infrastructures.
Design and implement robust, large-scale, distributed solutions as part of an enterprise-level system.

we are looking for a rock star product manager for managing innovative Contact Center (CC) recording & integration solutions.

If you like the challenge of building the future market-leading CC recording & integration solutions that will be used by millions of users and have a passion for delivering great innovative products, this is the right position for you!


Key Responsibilities:

Continuously develop and refine the vision and strategy recording & integration solutions
Manage the complete product life cycle from concept through execution and roll out
Lead corporate functions to develop and execute effective go-to-market plans including closely working with sales, pre-sales, marketing and portfolio teams
Maintain a deep understanding of the market, the eco-system, the business environment, existing customers and prospects
Collaborate with presales, sales, partners and customers to maintain product knowledge, ensure clear communication and enable ongoing business
Create and maintain the product roadmap and backlog, derived from the product vision, strategy and go-to-market
Lead R&D to deliver on the product backlog with high quality taking time to market into mind

Shift4 is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit shift4.com Are you our next Technical Product Manager? We are looking for a motivated and highly experienced Technical Product Manager to join our Product team. As a Technical Product Manager, you will play a crucial role within our Product team. Your primary responsibility will be to oversee the management of multiple product life cycles, from inception through launch and maintenance. This includes collecting, analyzing, designing, and defining product requirements, as well as orchestrating product launches for new products. **By joining us, you will enjoy a hybrid work model, combining in-office work with remote work (work from home) during the week. Your role:
* Define the product vision and work closely with R&D, Support, Solutions, sales, and a wide range of teams in the company.
* Oversee the management of multiple product life cycles, from definition through launch to maintenance. Collect, analyze, design, and define product requirements and product launches for new products.
* Design cutting-edge solutions in the payment industry.
* Write PRDs and technical specifications.
* Be part of an innovative environment and impact the company's business growth.
* The role occasionally involves flying abroad.

We are seeking a dynamic and experienced business intelligence (BI) team lead to join our growing organization.
The BI team lead will be responsible for leading a team of BI analysts and developers to deliver high-quality BI solutions that drive business insights and support strategic decision-making.
The ideal candidate will possess strong leadership skills, technical expertise in BI tools and technologies, and a proven track record of successfully managing BI projects.
Key Responsibilities:
* Lead a team of BI analysts and developers, providing guidance, mentorship, and technical expertise.
* Collaborate with stakeholders to gather and analyse business requirements for BI projects.
* Design and architect scalable and efficient BI solutions that meet business requirements.
* Oversee the development and maintenance of data warehouses, data marts, and other data repositories.
* Design and develop interactive dashboards, reports, and data visualizations using BI tools such as Power BI, QlikView, etc.
* Monitor and optimize the performance of BI solutions to ensure fast query response times and efficient data processing.
* Build strong relationships with stakeholders across the organization, including executives, department heads, and end-users.
* Provide training and support to end-users on BI tools and technologies.
* Stay abreast of industry trends, emerging technologies, and best practices in BI and analytics.
* Manage BI projects from initiation to completion, ensuring timely delivery and adherence to project milestones and budgets.

We are looking to hire a full-time Product Manager in Israel to join the product management team.
As a product manager you will join a dynamic and fast-paced environment and work closely with engineering, data analysts, research, sales and marketing to design, build and roll-out products that meet the companys vision and strategy.
our products protect millions of vehicles worldwide and help customers to manage their security operations.
This role is full-time and is based in Herzliya, Israel.
Responsibilities:
Gain a deep understanding of customer and market needs
Generate new ideas that grow market share, improve customer experience and drive growth
Create buy-in for the product vision both internally and with key external partners
Translate product strategy into detailed requirements and prototypes
Scope and prioritize activities based on business and customer impact
Work closely with the research, data and data science departments to develop core detection capabilities
Work closely with engineering teams to deliver with quick time-to-market and optimal resources
Drive product launches including working with sales, CSMs, marketing, and other product management team members
Deliver PRDs with prioritized features and corresponding justification
Be an expert with respect to the competition
Support developing the core positioning and messaging for the product
Support developing sales tools and collateral
Brief and train the business team periodically on product evolution
Act as a product evangelist to build awareness and understanding
Engage with potential and existing clients to gather feedback and requirements