a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. has offices in New York and Tel Aviv. For more information.
About the Role
looking for a Senior Partner Onboarding Manager to lead the onboarding of new financial partners onto platform!
This is a unique opportunity to take on a leading role driving growth. As a Partner Onboarding Manager, you will own end-to-end the process of building, launching and growing new partnerships between and leading financial institutions of all sizes: from innovative fintechs to large banks. This dynamic role requires both superb external relationship management skills and strong technical and project management abilities. In this role, a typical day could include both high level strategic conversations with executives at top-tier financial institutions and highly-technical workshops with product and engineering teams. The ideal candidate would feel just as comfortable talking to a US-based c-level finance executive as diving into the technical details of an API with a software engineer.
Responsibilities
Work closely with business stakeholders during the pre-sales process to improve partner conversion rates.
Oversee the onboarding process, ensuring timely delivery of products, research, and operational tasks while coordinating internal stakeholders for the successful launch of new partnerships.
Continuously optimize and streamline processes related to new partner onboarding for improved efficiency and structure.
Clearly articulate our product offerings, technical requirements, and solutions strategy to partners, ensuring alignment and mutual understanding.
Cultivate strong, trusted relationships with partner business and technical teams, showcasing the value of our technology and solutions.
Work closely with internal teams, including Research, Product, Operations, and Engineering, to ensure the seamless deployment of solutions across multiple partners.
Develop deep insights into how our products integrate into a partners ecosystem, effectively communicating and coaching partners through the sales cycle and onboarding process.
Lead the analysis of historical partner data, generating valuable business cases to support decision-making and partnership goals.
Requirements: 4+ years of experience in a customer-facing technical account management / technical program management
Fluent and articulate in English
Experience with tools and technologies for monitoring API performance and reliability (e.g Postman, Swagger, OpenAPI).
Familiarity with data file formats such as JSON, XML, CSV and secure file transfer protocols.
Strong ability to understand client needs and translate them into actionable solutions.
Experience in creating targeted business case studies, campaigns, or presentations.
Exceptional verbal, written, organizational, presentation, and communications skills;
Experience working with large US-based enterprises / partners - a significant advantage
Super detail oriented with strong analytical and problem-solving skills
A true team player!
Proven technical acumen with hands-on experience in a fast-paced, commercial products or SaaS environment.
Ability to assess, diagnose and quickly resolve technical issues effectively with both technical and non-technical teams.
Flexibility to handle partner escalations outside of normal business hours as needed.
This position is open to all candidates.
