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As a Customer Success Knowledge Manager you will...
Transform the way content is presented to our customers by implementing innovative solutions in our Help Center.
Manage and direct the creation of professional and creative content.
Work with the teams researchers to measure content effectiveness, set targets, and if necessary revise content until user targets are met and engagement increases.
Work with the teams developers to automate publication and validation processes.
Interact with our customers to better understand how they use our content.
Foster a culture of knowledge-sharing, contribution, and transparency.
Build relationships and identify partners across the organization to help promote a knowledge everywhere approach.

We are looking for top-notch Developer Support Engineers, to be partners rather than just employees and be the technical focal point for our customers.

Besides a wild ride and a lot of learning, well leap your career forward!

As a Developer Support Engineer you will...
Troubleshoot and Investigate complex customers CI/CD scenarios and provide innovative solutions for their requirements.
Develop scripts in Bash, Python, Groovy for debugging and automating.
Set up our applications and 3rd party products in various development environments.
Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters.
Reproduce customer scenarios and fill relevant bugs/features.
Maintaining and improving a knowledge base of known issues and solutions.
Integrate and collaborate with our R&D, QA, Release and Sales teams.
Ability to work in flexible hours and weekends while needed.

The CSO Office is seeking an Application Security Engineer. In this role, you will contribute to driving security across the SDLC at scale, empowering developers, and enabling secure development through automation, process, and tooling. Youll work as part of a team of security engineers focused on SSDLC automation, vulnerability management, and proactive engagement with R&D.

This is a hands-on technical role that combines architecture, coding, and collaboration, working closely with Product, Engineering, DevOps, and Security stakeholders.

As an Application Security Engineer you will...
Assist in the development of internal security tools and AI agents.
Support the design and implementation of SSDLC practices and automated security controls across the CI/CD pipeline.
Contribute to building and operating scalable vulnerability management frameworks across cloud-native services and SaaS products.
Integrate security into Agile and DevOps processes, including threat modeling, SAST, DAST, and SCA.
Develop Internal application security Tools and Automations.
Partner with development and DevOps teams to embed security early and often.
Contribute to secure code reviews and assist with remediation strategies.
Track, triage, and report vulnerabilities across product lines.
Support the adoption of secure development best practices.

Were looking for an inquisitive, detail-oriented Product Analyst to join our Platform Services data team. Youll play a key role in driving product development by collaborating with cross-functional teams and delivering actionable insights based on user behavior and product performance.

As a Product Analyst you will
Partner with product managers, developers, marketing, sales, and UX researchers to identify opportunities for improving product experience and trial conversion.
Analyze user behavior throughout the customer lifecycle from onboarding and engagement to feature adoption and retention.
Define KPIs and core product metrics; build scalable dashboards to support data-driven decisions.
Evaluate the performance of product features and trials, and identify areas for optimization.
Provide insights, onboarding improvements, and sales funnel refinement.
Communicate findings clearly with stakeholders using compelling data storytelling and visualizations.
Support data infrastructure by collaborating with data engineers to optimize data pipelines and ensure data reliability.