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Welcome to Chargeflow Chargeflow is at the forefront of fintech + AI innovation, backed by leading venture capital firms. Our mission is to build a fraud-free global commerce ecosystem by leveraging the newest technology, freeing online businesses to focus on their core ideas and growth. We are building the future, and we need you to help shape it. Who We're Looking For - The Dream Maker We are searching for a Senior AI Product Manager who can bridge the gap between AI capabilities and business impact. You will be responsible for identifying and embedding AI into our product in ways that drive value, create efficiencies, build competitive advantage, and unlock new revenue opportunities At Chargeflow, we appreciate your past, but mainly focused on the future and what we can achieve together. This is your opportunity to lead AI-first product development in a fast-paced startup, where your work directly impacts the future of the online commerce. Your Arena - Know your impact ?? As a Senior AI PM , you will be the bridge between cutting-edge AI technology and real-world business impact. You will own the end-to-end productization of AI by turning today’s most advanced models into intuitive, high-impact features. From discovery to launch to optimization, your focus will be on delivering AI-driven innovation that matters Strategic Ownership : Define and evolve the AI product roadmap, aligning initiatives with business goals and measurable outcomes. Prompt Engineering Mastery : Design, test, evaluate, and optimize prompts to ensure consistent, high-quality outputs from LLMs. Productization of AI : Translate model capabilities into seamless, reliable, and efficient product experiences. Cross-Functional Leadership : Partner with Engineering, Design, and Ops to scope, build, and ship AI-powered features that are usable, compliant, and impactful. Experimentation & Validation : Run quick experiments to validate hypotheses, measure ROI, POCs, and ensure every AI investment delivers clear value to the business and customers. Discovery & Delivery : Proactively discover and validate new features and enhancements through data to solve your problem area while ensuring timely and efficient delivery. Internal Evangelism : Champion AI adoption across the organization. Help stakeholders understand what’s possible (and what’s not) with today’s models. Market Awareness : Stay on top of the rapidly evolving AI ecosystem and assess which external models, APIs, or tools should be brought into our product.

A fintech + AI startup building a global fraud-free commerce ecosystem are seeking a Commercial Support & Service Manager to build and lead a world-class support organization from the ground up. The role includes owning the end-to-end merchant experience, designing operational frameworks, and guiding the team as the company scales globally.
This isnt your classic technical support role. If your background is mainly Tier 13 IT support, helpdesk work, or deep systems/debugging troubleshooting, this probably wont be the best match. In this role, youll be partnering with our merchants, not handling internal systems or infrastructure issues.
The company is located in Modi'in, central Israel. Hybrid work model.
Responsibilities:
Lead all support activities including inbound support, service delivery, triage, escalations, and performance management
Define SLAs, communication standards, and quality expectations to ensure consistent, high-quality merchant interactions
Manage and mentor a remote team, including training, QA, and coaching systems
Build workflows, documentation, escalation paths, and operational frameworks for a mature support function
Collaborate with Product, Customer Success, Onboarding, and Operations to resolve friction and improve the merchant journey
Analyze recurring issues, provide actionable insights, and support product improvements.

A fast-growing fintech AI start up company, focused on eliminating fraud and chargebacks in online commerce, is looking for Senior Backend Engineer to join her core product team.
In this roll, you will build innovative, high-impact solutions that fight fraud and protect their customers revenue.
The company is located in Modi'in, central Israel. Hybrid work model.
Responsibilities:
Take a senior role in a talented engineering team and help build our market-leading product.
Design and implement core backend infrastructure: ingestion, algorithms, performance, and interactive services.
Build a scalable data platform for complex, high-volume data flows.
Own features end-to-end design, build, deploy, measure, and maintain.
Work closely with Product on a top-tier SaaS PLG offering.
Help shape a high-standards, fun, professional engineering culture.