רובוט
היי א אי
stars

תגידו שלום לתפקיד הבא שלכם

לראשונה בישראל:
המלצות מבוססות AI שישפרו
את הסיכוי שלך למצוא עבודה

Customer Success Manager

מסמך
מילות מפתח בקורות חיים
סימן שאלה
שאלות הכנה לראיון עבודה
עדכון משתמש
מבחני קבלה לתפקיד
שרת
שכר
משרות על המפה
 
בדיקת קורות חיים
VIP
הפוך ללקוח VIP
רגע, משהו חסר!
נשאר לך להשלים רק עוד פרט אחד:
 
שירות זה פתוח ללקוחות VIP בלבד
AllJObs VIP

חברות מובילות
כל החברות
כל המידע למציאת עבודה
להשיב נכון: "ספר לי על עצמך"
שימו בכיס וצאו לראיון: התשובה המושלמת לשאלה שמצ...
קרא עוד >
לימודים
עומדים לרשותכם
מיין לפי: מיין לפי:
הכי חדש
הכי מתאים
הכי קרוב
טוען
סגור
לפי איזה ישוב תרצה שנמיין את התוצאות?
Geo Location Icon

לוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
Location: Tel Aviv-Yafo
Job Type: Full Time
Were hiring a Customer Success Operations Manager whose mission will be to drive the effectiveness and efficiency of our Customer Success team. You will report to the Revops TL and will be their trusted partner in defining customer success objectives, strategy, and tactics, and in implementing processes that scale.
Responsibilities:
Strategic planning - forecast customer health and renewals, ensuring alignment with company goals.
Design, document, and optimize CS workflows and processes:
Act as the primary interface between Product, Marketing, and Sales teams to ensure seamless collaboration.
Drive effective collaboration with the BI/Data team to enable actionable insights & dashboard planning.
Manage approval workflows for CS-related initiatives and requests.
Oversee and optimize round-robin assignments for accounts and projects.
Develop and maintain risk management protocols to identify and mitigate customer churn risks.
Define and refine onboarding and professional services (PS) processes to enhance customer experience.
Serve as the Salesforce (SF) subject matter expert for CS, managing flows, metrics calculations, and data integrity.
Develop and maintain internal knowledge bases (KBs) to support team efficiency and scalability.
Leading special initiatives; including beta programs, AI-driven churn prevention, and design partner engagement.
Drive tools implementation and adoption, including AI-powered solutions to scale operations - including defining the requirements and implementation of the CS platform
Assist in creating impactful presentations for management and board meetings, aligning with business priorities and key metrics.
Requirements:
Minimum of 2 years experience in CS Ops in a tech company
Salesforce expert - a MUST
Ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions
Passion for designing processes that scale
Takes a high degree of ownership over their work
Clear communicator with professional presence
Experience working with multiple complex data sets
Methodological thinker with strong strategic and analytical approach
Strong listening skills; open to input from other team members and departments
Ability to lead through influence.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8221105
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
Location: Tel Aviv-Yafo
Job Type: Full Time
we are transforming IT management with Action AIan Agentic AI technology that proactively and autonomously manages and optimizes IT environments. our company's all-in-one platform consolidates RMM, helpdesk, ticketing, and automation, empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Trusted by over 12K customers in 120+ countries, our company offers a scalable solution with per-tech pricing and unlimited devices, enabling organizations to drive growth and maximize organizational efficiency.
We are looking for a Customer Success Manager to join our TLV team!
Our Customer Success Managers are the face of our company to our clients. Your goal is to learn as much as possible about our customers' needs and their business workflow. As a Customer Success Manager (CSM) for our SMB team, you will be expected to deliver value and ROI to our company's largest clients. These long-lasting relationships are built via exceptional customer service, understanding customers' technical needs, challenges, complex working environments, and top-notch onboarding of new customers. As a part of the SMB CSM team, you will be responsible for the success of the account, managing the partnership, monitoring, analyzing and optimizing the data and working towards quarterly targets and KPIs.
Responsibilities:
Serve as the primary point of contact between clients and the company's team
Build and maintain strong relationships with clients
Conduct ongoing quarterly Business Reviews
Lead value-driven conversations with your customers
Serve as a technical authority for customers queries on the company's Platform
Analyze key account statistics and performance metrics to identify pain points
Educate clients on how to best use our company's platform aka "best practices"
Proactively identify (growth) opportunities and optimization points for our company's clients
Organically grow your portfolio of clients by delivering additional solutions and tools based on business needs
Demonstrate continuous value of our company's solutions by keeping high retention rates.
Requirements:
5+ years of experience in a technical and customer-facing role
Availability to work Monday-Friday
Fluency in both English and Hebrew required
Experience with the Israeli market
Understanding of IT infrastructures (Networks and Operation Systems) or interest and readiness to learn
Solid understanding of customer lifecycle stages
Ability to understand complex technology and explain it simply
Strong quantitative and analytical skills; ability to identify data trends
A proven record of retaining, developing, and growing multiple client relationships
Committed to customer satisfaction with a passion for customer success
Ability to work in a fast-paced dynamic environment
Superior organization and prioritization skills, with strong attention to detail
Self-motivated, detail-oriented with strong communication and interpersonal skills
Problem-solver, resourceful and independent.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8221104
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
Location: Tel Aviv-Yafo
Job Type: Full Time
A no-code, web-based platform within the Salesforce ecosystem for seamless form creation, data collection, and workflow automation.
As a Customer Success Manager, youll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities. Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams.

Responsibilities
light blue tick item
Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption.
light blue tick item
Lead discovery meetings with key users and stakeholders from customers and partners to position as a core system and focus on maximizing its value.
light blue tick item
Build strong relationships with key stakeholders to drive engagement and long-term success.
light blue tick item
Identify upsell and expansion opportunities by aligning product capabilities with customer needs.
light blue tick item
Analyze customer usage data to proactively address risks and drive retention strategies.
light blue tick item
Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention.
Requirements:
3+ years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company (must).
light blue tick item
Excellent verbal and written communication skills with strong customer-facing abilities, including a willingness to meet clients onsite and lead business discussions.
light blue tick item
Experience identifying upsell/cross-sell opportunities and working closely with Sales.
light blue tick item
Hands-on experience with onboarding and implementation processes of Salesforce CRM a must.
light blue tick item
A can-do approach with strong problem-solving skills and the ability to work under pressure.
light blue tick item
Fluent in English; additional languages are a plus.
light blue tick item
Ability to work remotely across EU, IL, EST, PST time zones.
light blue tick item
Bachelors degree in Computer Science, Industrial Engineering, Business or equivalent experience.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8220576
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
17/06/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking an Emerging Customer Success Manager to work with customers in our Emerging segment. The Emerging CSM will work with customers in strategic 1:1 engagements for high-impact customer objectives or by facilitating 1:many success programs to impact target customer groups. We use robust customer data to help identify ways we can deliver increased value through broader and more mature use of .
This is a high impact role that will play a key part in building out the strategy for proactive and reactive engagement with Emerging customers.
In this role, you will also be responsible to:
Work with a portfolio of approximately 250 Emerging customers to increase adoption, deepen engagement, and grow retention rates
Work directly with Emerging customers to help them achieve their desired outcomes and achieve success with the product.
Leverage tools and technology to deliver value to multiple accounts at once through 1:many programs, such as custom group trainings/webinars, new collateral, and integrations
Resolve inbound customer requests in an efficient and powerful manner
Proactively engage at-risk customers in strategic 1:1 engagements based on data signals, to reduce the overall level of risk for the customer base.
Excel in an ever-evolving space by creating detailed strategies and clear work plans to result in business success for your client portfolio
Represent the voice of the customer and influence the product development roadmap.
Partner with Sales, Technical Consulting, and Product teams to ensure the customers' retention and maximize the account potential with an excellent customer experience
Requirements:
2+ years of experience in customer-facing roles.
Strong problem solving and analytical thinking skills
Ability to collaboratively build assets and materials for customers and colleagues
Entrepreneurial drive and comfort working in ambiguous, quickly-changing environment
Familiarity with integration technology landscape
Soft Skills / Personal Characteristics
Strong sense of customer empathy and being customer-centered
Excellent interpersonal, communication, and persuasion skills
A passion for and belief in the power of automation to drive business value
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8220308
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
16/06/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
Customer Success Engineers serve as the trusted technical advisors for our customers being a critical intersection of technical expertise and a focus on customer value. They create value, offer advice, and grow accounts. A Customer Success Engineer must lead technical discussions with Dev Ops , SRE and Sec Ops. The goal is to help our customers to become successful and enthusiastic champions.

The main responsibility of a Customer Success Engineer is to provide answers, share standard methodologies, onboard and solve technical issues that our customers are facing. Success Engineers also spend time improving documentation, building scalable resources and finding ways to more effectively and when possible proactively resolve customer questions. All of which in partnership with our internal Sales, Marketing, Field Engineering and Product Management.

Your responsibilities
The impact you will have:

You will manage the onboarding process for new customers and own a proactive approach to drive customer satisfaction and experience.

Drive customer adoption, loyalty and expansion

Provide critical insights to the product team as a means to improve our developing platform.

Maintain customer health and introduce new, valuable features as they become relevant on the customer journey

Educate champions and their teams on the value of our product, and help uncover use cases before they become emergencies.

Build relationships with executive decision-makers.

Generate trust and credibility at multiple levels in existing accounts after purchase and through the sales cycle.

Work cross-functionally with product, sales, and support team members to foster a strong sense of community and information sharing.
Requirements:
Must communicate well in English in (writing, talking and presenting)
At least 3 years of experience in Security/SecOps or DevOps
At least 4 years of experience in Enterprise CSM or Enterprise Account Management
At least 4 years of experience working in Startups
Experience in managing Upselling, renewals, and cross-selling
Experience working with Technical customers
Experience working with Executives
Ability to effectively communicate technical concepts and identify patterns in customer experience


Nice to have

1+ years Experience in MSSP
Working with REST API, JSON
1+ years experience with code in Python, Bash, etc
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8219589
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
16/06/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a Customer-focused professional who thrives in dynamic, fast-paced environments. Motivated and self-driven, with strong communication skills and a proven ability to collaborate with global teams. Methodical and detail-oriented, with a track record of identifying challenges and delivering effective solutions while engaging with customers. Passionate about technology and its power to enhance lives. Brings 3 years of experience in support, customer care, or technical account management within a B2B SaaS company.

Native English speaker who is willing to work Mon-Fri and accommodate our customers working hours.

You will
Onboard customers end-to-end while owning the relationship, project management, product training, and best practices.
Provide guidance, support, and technical solutions to MineOS users questions - owning product adoption and product best practice consultancy leading to maximal value.
Communicate with Mines strategic customers and meeting the High-end customers face-to-face.
Develop expertise in our product and stay up to date on new features and improvements.
Analyze user behavior and feedback and take proactive action to optimize relationship and value realization.
Work to improve the quality of our strategy, processes, tools, and customer journey by identifying knowledge gaps or areas for improvement and taking an independent approach to optimize them.
Develop and maintain positive customer relations and satisfaction, achieving a trusted advisor role.
Proactively lead and identify renewal/expansion promoting opportunities and passionately push them forward.
Requirements:
5+ years of experience managing Mid-Market and Enterprise customers in a B2B SaaS environment, with a strong track record in onboarding, relationship management, and project execution.
Proven ability to lead customers through the full lifecyclefrom onboarding to expansionanchored in a deep understanding of each customers desired business outcomes and building clear success plans to achieve them.
Skilled in relationship mapping across multiple stakeholders, including technical teams, champions, and executive sponsors, ensuring alignment and long-term customer health.
Strong organizational and project management abilities, with experience driving cross-functional collaboration to meet customer goals.
Excellent communication skillsboth written and verbalwith the ability to tailor messaging to different audiences and foster trust and transparency.
Confident leading strategic conversations, business reviews, and escalation handling with global customers.
(Optional. Advantage) High-level understanding of privacy regulations such as GDPR, CCPA, and the ability to translate compliance requirements into actionable steps for customers.
Proactive and resourcefulcomfortable operating in fast-paced, dynamic environments with evolving customer needs and priorities.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8219547
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
16/06/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
Required Customer Success Manager
The Opportunity:
As one of the first hires on the Customer Success team, you'll work directly with our customers across the US and APAC. You'll guide them from onboarding to adoption, ensuring they integrate our platform smoothly, and more importantly, protect their users.
This role is part solution architect, part trusted advisor, and part strategist. Youll need to be technically confident, naturally curious, and capable of building strong relationships with both technical stakeholders and product-minded users.
Were looking for a builder. Someone with an owner's mentality whos eager to shape what customer success looks like. Someone who understands that start-ups grow fast, and wants to grow with us.
What Youll Do:
Own the Relationship
Be the go-to person for your customersdeeply understand their needs, priorities, and technical setup, and ensure theyre always protected.
Lead Onboarding and Integration
Take new customers live quickly and effectively. Help them understand where our product and their environments meet.
Advise and Educate
Act as a blockchain-savvy guide for our customers. Run training sessions, demos, and proactive check-ins to ensure customers are making the most of our capabilities.
Be Technical, Not a Developer
You wont be writing production codebut youll need to be able to read it, test API calls, and debug integration issues with your customers. Think integrator level, not engineer.
Be Proactive
Identify risks before they become problems. Bring a proactive mindset to customer health, product usage, and long-term success planning.
Collaborate Cross-Functionally
The Product, Engineering and Customer Success organizations work hand in hand, it's one of our core tenets.
Requirements:
3+ years in a customer-facing, technical rolesuch as Customer Success, Solutions Engineering, Sales Engineering or Technical Account Management
Technical aptitude: you can understand how a product works, speak fluently about APIs and integrations, and get hands-on when needed
Experience (or genuine curiosity) in blockchain, crypto, or web3; having all three is a bonus, but we value quick, consistent learners just as much
Comfortable holding both technical and strategic conversations with product leaders, PMs, and technical counterparts
A natural relationship-builder with strong communication skillsempathetic, consultative, and trustworthy
Highly independent, resourceful, and action-orientedespecially important in a fast-moving, early-stage environment.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8218491
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
16/06/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking a highly motivated and skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our construction customers. Your primary focus will be understanding their unique needs, driving adoption of our solutions, and ensuring their ongoing success and expansion. The ideal candidate will possess excellent communication skills, and a passion for delivering exceptional customer experiences.

Responsibilities:
Serve as the main point of contact for assigned construction clients, building strong relationships based on trust and proactive communication.
Understand each client's business objectives, challenges, and requirements to align our solutions with their needs.
Develop and execute customer success plans to ensure clients achieve their desired outcomes and maximize the value of our products and services.
Travel to customers construction sites to conduct check-ins and business reviews with clients to assess their satisfaction levels, identify opportunities for improvement, and address any concerns.
Collaborate with the sales team to support the onboarding process and ensure a smooth transition from the sales phase to customer success.
Proactively identify upsell and cross-sell opportunities based on client needs and provide appropriate recommendations to the sales team.
Act as an internal advocate for customers, representing their needs and interests to cross-functional teams within the company.
Collaborate with the product development team to provide customer feedback and contribute to the continuous improvement of our solutions
Requirements:
Excellent interpersonal and communication skills, with the ability to effectively communicate technical concepts to non-technical audiences.
Strong problem-solving and analytical skills, with the ability to identify and address customer needs and issues.
Demonstrated ability to manage multiple client accounts and prioritize tasks in a fast-paced environment.
Ability to build strong relationships, establish trust, and effectively collaborate with clients and internal stakeholders.
Drivers license- Must
The job involves traveling to customer sites.
Understanding of the construction industry and its unique challenges, processes, and workflows - Big advantage
Bonus Points:
Proven experience in a customer success management or account management role, preferably within the construction industry and/or SaaS sector.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8218481
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
11/06/2025
Location: Tel Aviv-Yafo
Job Type: Full Time
As a Customer Success Manager , you will play a vital role in fostering exceptional client relationships that drive revenue and growth. You will manage a diverse portfolio of accounts, identify growth opportunities, and ensure client satisfaction by delivering proactive support and innovative solutions.



Key Responsibilities:

Manage a portfolio of accounts (book of business) - own the entire client relationship and ensure the fulfillment of their revenue and satisfaction goals.
Build long-term client relationships across your client portfolio.
Conduct regular performance reviews, health checks, and churn analyses to ensure client retention.
Resolve client inquiries and issues within specified SLAs (48-96 hours based on tier).
Develop strategies to maximize revenue and profitability for assigned accounts.
Collaborate with cross-functional teams to ensure seamless product performance and client satisfaction.
Actively support client engagement at conferences and industry events.
Drive client adoption of unique offerings, including SPO/QPS optimization, bid caching, and advanced analytics.
Maintain internal knowledge bases and contribute to continuous process improvement.
Requirements:
Proven experience in customer success or account management, ideally in the ad tech or digital performance marketing industry.
Strong knowledge of programmatic advertising, RTB, and SSP/DSP technologies.
Exceptional communication and interpersonal skills with a customer-centric approach.
Ability to manage and prioritize multiple high-value accounts effectively.
Proficiency with CRM tools like HubSpot and analytics platforms.
Data-driven mindset with the ability to provide actionable insights.
Fluent in English (written and verbal).
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8214899
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
Location: Tel Aviv-Yafo
Job Type: More than one
We are looking for a rock star Account Manager who will be the focal point for our strategic Corp existing accounts.
You will play a key role in driving B2B department revenue expansion by ensuring the adoption, retention, and growth of Corporate customers while maintaining strong business relationships with our strategic clients.
The Account Manager will be measured by Retention & Growth and will own the full commercial, service, and operational aspects of each client's lifecycle.
The position requires 80% face-to-face meetings with clients.
This is a temporary position to cover for maternity leave.
Responsibilities:
Responsibility for M$ scale monthly revenue, and over 90 Corporate clients within the Retail sector.
Meet the company's budget targets by increasing SOW.
Identify new growth opportunities within existing accounts (branches, leads for new accounts).
Increase the number of active accounts and usage among existing clients.
Detect and monitor early signals of at-risk accounts and provide a path to resolve strategic client issues.
Develop trusted relationships with decision-makers from strategic accounts, and project management activities focused on generating long-term growth.
Gain insights for customer success function through data analysis.
Work closely with business stakeholders such: Global leaders, executive management, sales team, and marketing.
Requirements:
Customer success/account management experience 2-3 years [B2B]- MUST
Strong execution orientation.
Working independently based on Targets and Goals, raising flags on time.
Ability to gain trust and confidence with different customers.
Ability to plan, while keeping a clear focus on deliveries.
Strong analytical skills.
Strong customer-facing and presentation skills.
Strong oral and written communication skills.
Strong Can Do approach and Process Orientation.
Familiarity & experience working with the largest Israeli enterprises (Banks, Accounting firms, Pharmaceutical companies, etc.)
Hebrew speaker full proficiency -Must.
High English speaker with high written/verbal communication skills - an advantage.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8212135
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
09/06/2025
מיקום המשרה: רמת גן
סוג משרה: משרה מלאה
לחברה המנהלת מוצר טכנולוגי לניהול מועדוני לקוחות עבור מגוון רחב של עסקים, מסעדות ורשתות דרוש/ה מנהל /ת לקוחות והצלחה עם ניסיון קודם בעולמות הדיגיטל/Loyalty / מועדוני לקוחות.

הזדמנות נהדרת להיכנס לאחד מתחומי השיווק החמים.

מסגרת התפקיד כוללת ניהול שוטף של מועדוני לקוחות של רשתות ומסעדות- ייזום פעילויות שיווקיות, הקמה ופיתוח אסטרטגיה שיווקית ובניית kpi's, הוצאה לפועל, כתיבה, תמיכה טכנית, ניתוח נתונים, הסקת מסקנות ועוד.
התפקיד כולל עבודה בצוות מול ממשקים טכנולוגיים מגוונים, התנהלות מול מגוון רחב של מנהלי עסקים ומנהלות שיווק ודורש יכולות של הובלת תהליכים באוריינטציה טכנולוגית.
דרישות:
יכולת הובלה ויכולות ניהוליות
ניסיון משמעותי בעבודה מול ממשקים ומערכות טכנולוגיות
ניסיון בהובלת תהליכי שיווק דיגיטליים
ניסיון בניהול לקוחות עסקיים
זריזות, מיקוד, הגדלת ראש ויכולת עבודה תחת לחץ
יחסי אנוש מעולים ויכולת עבודה בצוות
יכולת עבודה ולמידה עצמית
סדר וארגון
אנגלית ברמה גבוהה- חובה!
תואר אקדמאי- יתרון
ניסיון בעולם הנאמנות ומועדוני לקוחות- ייתרון משמעותי המשרה מיועדת לנשים ולגברים כאחד.
 
עוד...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8209272
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
08/06/2025
Location: Tel Aviv-Yafo
If you share our love of sports and tech, you've got the passion and will to better the sports-tech and data industries - join the team! We are looking for a highly motivated Customer Success Manager.
Responsibilities:
Building overall relationships with assigned customers through increasing product usage, ensuring retention and long-term customer success.
Working with internal teams to manage technical use cases for your customers.
Assist your customers in deriving the best performances from our product by providing a full comprehensive training about our products and get the customers feedback.
Delivering internal and external quarterly reviews for each customer according to their requirements and usage
Partnering with the Sales team to deliver impactful customer insights that help drive expansions and retention.
Requirements:
At least 3 years of CSM experience in a B2B SaaS company, working with global customers.
Native or mother-tongue level English.
Sport-oriented with knowledge of various sports terms and rules.
Excellent customer service skills.
Strong troubleshooting and critical thinking skills.
Ability to work under pressure.
Independent, self-motivated, and dedicated.
Experience working for a sports-related product company.
Willingness to work on-site in Ashkelon once a week.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8208163
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
Location: Tel Aviv-Yafo
Job Type: Full Time
Required Client Solutions Manager, Gaming
Our Gaming teams mission is to build the worlds most dynamic community to discover, play, watch, and share gamespowered by AI, creativity, and connection. The Tel Aviv office plays a pivotal role, representing an advanced and fast-evolving gaming ecosystem home to many of the industrys global market leaders.
The Client Solutions Manager partners with our most strategic clients to make sure they are successful with us. This is an outstanding opportunity to be at the center of the booming Israeli Gaming industry. The Client Solutions Manager is a strategic solution-driver who puts our partners at the core of everything they do. This role is responsible for building strategic partnerships, driving growth, creating scaled ROI-positive marketing strategies, and driving satisfaction in innovative ways. This is done through the combination of good marketing and media understanding and leveraging data-driven insights for our customers.
Success in this position requires good analytical skills, experience working with large data sets to identify performance patterns and translate them into solutions. The role also requires working with internal cross-functional partners, and the experience to thrive in a dynamic, team-focused environment delivering against tight deadlines and aggressive targets. The position also entails creating partnerships through nurturing relationships and becoming the sought out expert for all things growth marketing.
This role will be located in our Tel-Aviv Rothschild office.
Client Solutions Manager, Gaming, Tel Aviv Responsibilities
Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
Serve as external product consultant educating clients and agencies on product solutions and driving product adoption
Use data and insights to guide strategy and implementation of our solutions
Work and collaborate with broad group of internal cross-functional teams
Guide media and creative strategy, planning, and implementation of campaigns to deliver against KPIs
Identify optimization opportunities for improving performance.
דרישות:
Minimum Qualifications
Expertise analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
Proven track record of managing a book of business, accelerating revenue growth, and delivering measurable results
Capability to translate complex insights into clear narratives for both technical and non-technical stakeholders
Project management abilities, with experience completing projects with minimal direction with high attention to detail. You are able to prioritize your work, focus on impact and take initiatives. Capability to manage complex work streams while maintaining strict attention to details
Demonstrated analytical thinking & data analysis that resulted in delivering actionable insights/recommendations. Advanced Excel skills, experience with analyzing datasets and delivering actionable insights
Proven record of using data to solve problems: knowledge in SQL is a great advantage
Effective and creative problem solving and decision making skills
Fluent in Hebrew and English
Capability to communicate, collaborate and work effectively in a team
Preferred Qualifications
BA/BS degree - would be an advantage but not mandatory
Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (Direct Response marketing, funnel management, retention, data and technology solutions, ad-tech, partnerships, CRM) - would be an advantage but not mandatory
Experienced working directly with marketing, media and/or consulting companies having demonstrated leadership experience - would be an advantage המשרה מיועדת לנשים ולגברים כאחד.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8207983
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
07/06/2025
מיקום המשרה: רמת גן
סוג משרה: משרה מלאה
לחברה המנהלת מוצר טכנולוגי לניהול מועדוני לקוחות עבור מגוון רחב של עסקים, מסעדות ורשתות דרוש/ה מנהל /ת לקוחות והצלחה עם ניסיון קודם בעולמות הדיגיטל/Loyalty / מועדוני לקוחות.

הזדמנות נהדרת להיכנס לאחד מתחומי השיווק החמים.

מסגרת התפקיד כוללת ניהול שוטף של מועדוני לקוחות של רשתות ומסעדות- ייזום פעילויות שיווקיות, הקמה ופיתוח אסטרטגיה שיווקית ובניית kpi's, הוצאה לפועל, כתיבה, תמיכה טכנית, ניתוח נתונים, הסקת מסקנות ועוד.
התפקיד כולל עבודה בצוות מול ממשקים טכנולוגיים מגוונים, התנהלות מול מגוון רחב של מנהלי עסקים ומנהלות שיווק ודורש יכולות של הובלת תהליכים באוריינטציה טכנולוגית.
דרישות:
יכולת הובלה ויכולות ניהוליות
ניסיון משמעותי בעבודה מול ממשקים ומערכות טכנולוגיות
ניסיון בהובלת תהליכי שיווק דיגיטליים
ניסיון בניהול לקוחות עסקיים
זריזות, מיקוד, הגדלת ראש ויכולת עבודה תחת לחץ
יחסי אנוש מעולים ויכולת עבודה בצוות
יכולת עבודה ולמידה עצמית
סדר וארגון
אנגלית ברמה גבוהה- חובה!
תואר אקדמאי- יתרון
ניסיון בעולם הנאמנות ומועדוני לקוחות- ייתרון משמעותי המשרה מיועדת לנשים ולגברים כאחד.
 
עוד...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8205765
סגור
שירות זה פתוח ללקוחות VIP בלבד
משרות שנמחקו