לוח משרות דרושים Help Desk - מחשבים ורשתות

Are you ready for your next professional challenge in the high-tech world?

We are seeking an experienced and motivated IT Help Desk Specialist to join our global IT team. In this role, youll support over 400 employees, manage help desk tickets in a fast-paced environment, and contribute to the stability and efficiency of our internal IT operations.

If you're a tech-savvy professional with a passion for service, thrive in a hybrid Windows/Mac environment, and want to work with cutting-edge technologies in a dynamic, people-first companythis opportunity is for you.

Responsibilities:
Provide hands-on technical support for hardware, software, systems, and services across the organization.
Respond to IT incidents and service requests via helpdesk tickets, phone, email, or in-person.
Troubleshoot and resolve issues in Windows and macOS environments.
Manage user accounts and permissions in Microsoft Azure Active Directory.
Set up and onboard new employees, including hardware provisioning and system access.
Maintain IT asset inventory and ensure hardware/software is up to date.
Support MDM platforms (e.g., Intune, Jamf) and enforce security policies.
Assist in maintaining network infrastructure including Wi-Fi, switches, and firewalls.
Escalate complex technical issues and follow through until resolution.
Document technical procedures, solutions, and user interactions.
Deliver excellent customer service and maintain a high level of user satisfaction.
Be available for on-call support approximately once every three weeks, as part of the teams shared responsibility for critical issues.

we are currently seeking an Junior IT Help Desk for the IL region to. This role is pivotal in expanding our local IT presence and collaborating with our global IT team.
Our IT team is dedicated to providing top-notch support to all employees (Teadsters) globally. We equip with the technical resources necessary for thriving and growing. From first-level support to managing and standardising major information systems, our team is integral to the organisation, collaborating closely with all departments. As a core part of our Engineering group, the whole IT team is poised to support our company's global growth.
A positive attitude, enthusiasm, and a strong willingness to learn are key in this role. You will resolve technical issues autonomously while eagerly developing your skills and knowledge.
Good troubleshooting skills and familiarity with common operating systems and applications are essential.
We encourage you to bring energy and dedication to your work, take initiative, and seek opportunities to grow and push your boundaries. We will also highly encourage your passion for improving user support and commitment to moving forward.
Join us in this exciting opportunity to drive IT excellence and support ' growth across the globe.
You will:
Work with a dedicated team handling a crucial aspect of our company, facing attractive challenges to prepare for our next growth phase
Play a vital role in building and growing a key business area by supporting our local users during this period
Engage closely with all departments to facilitate company growth and support the development of our business
Scale the region and enhance our local IT presence, ensuring robust support for our growing operations

We’re a fast-growing international media company , and we’re on the hunt for a proactive, tech-savvy IT Support Specialist to join our global IT team in Kiryat Ono If you're passionate about IT, love solving technical challenges, and want to work in a dynamic, international environment – this one’s for you. What You'll Be Doing: Own IT operations – Oversee hardware, software, and network infrastructure across multiple locations. Be the go-to tech expert – Troubleshoot, install, and upgrade IT systems to keep things running smoothly. Google Workspace (G Suite) Pro – Support, configure, and optimize Gmail, Calendar, Docs, and more. Manage user access & security – Keep our systems secure and user-friendly. Lead IT onboarding & offboarding – Ensure smooth transitions for new and departing employees. Drive automation & integration – Optimize workflows with Monday.com, Freshdesk, Slack, Integromat, Zapier , and more. Virtual servers & cloud – Manage and maintain Linux & Windows servers for maximum efficiency. Lead a small remote IT team – Assign tasks, set priorities, and mentor team members. Monitor IT costs & budgets – Keep IT spending in check while ensuring top performance.