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You are a highly motivated IT Support Technician with strong learning agility and a genuine desire to grow in the IT field to join our global IT team.
You will serve as the first point of contact for IT support in our Haifa office while also supporting remote employees across the US, Europe, and India. This is a hands-on position focused on user support, troubleshooting, hardware logistics, and ensuring seamless day-to-day IT operations.
You will report directly to the IT Team Lead and gain exposure to modern SaaS environments, global IT operations, and enterprise support practices while building a strong technical foundation.
A Day in Your Life:
User Support & Troubleshooting- Provide first-line technical support for employees in the Haifa office and globally. Troubleshoot issues across Windows, macOS, and Linux environments, as well as common business applications and SaaS tools.
Onboarding & Offboarding- Manage the full IT lifecycle for employees, including account provisioning, hardware setup for new hires, and secure offboarding with access revocation and asset collection.
SaaS Administration Support- Assist in managing and provisioning access to core platforms such as Google Workspace, Slack, Zoom, and Monday.com.
IT Asset Management- Oversee IT inventory at the Haifa site, including receiving equipment from vendors, preparing laptops and workstations, and ensuring employees are fully equipped for success.
Office & Infrastructure Support- Support daily IT operations in the office, including workstation setup, Wi-Fi and network troubleshooting, and basic audio/visual (A/V) support for meeting rooms.
Global Remote Support- Provide responsive remote IT support to employees across multiple regions using remote support tools, ensuring a smooth and reliable experience for distributed teams.
On-Site Presence- This role is 100% on-site in our Haifa office, with occasional travel to our Ramat Gan hub (near Savidor Central station) as needed.

We are looking for an experienced Senior Technical Services Engineer to join our dynamic team based in Israel. You will play a critical role in ensuring the smooth operation of our technical infrastructure and product flows. Your responsibilities will include providing tier 3 technical support for escalated issues, taking charge of building monitors, maintaining continuous vigilance over the production environment, and taking the lead in coordinating incident response efforts across different departments.
A day in the life and how youll make an impact:
Lead cross-functional efforts to identify, analyze, and address intricate technical challenges, fostering seamless collaboration between various support teams and engineering units. Additionally, assume responsibility for addressing complex support tickets and ensuring adherence to stringent SLAs, all while maintaining a commitment to meeting service level objectives.
Lead cross-functional efforts to tackle complex technical challenges, ensure smooth collaboration between support and engineering teams, handle complex support tickets, and meet SLAs.
Continuously monitor diverse processes across our systems, proactively identifying potential issues before they escalate. Additionally, engage in thorough research of issues arising from these monitoring activities and collaborate closely with the R&D team to develop effective resolutions. Simultaneously, contribute to ongoing improvements to our monitoring systems to elevate their efficacy and reliability.
Monitor system processes to spot potential issues early, research problems, collaborate with R&D for solutions, and enhance our monitoring systems.
Take an active role in incident management efforts while also contributing to continuous improvements in R&D processes. Diligently track key metrics and maintain proactive oversight to ensure sustained optimization.
Develop monitoring tools and drive process improvement initiatives to ensure smooth system operations and enhanced operational efficiency.

Required Senior Product Designer
Tel Aviv
As our new Senior Product Designer, you will be instrumental in solving complex problems for our global users, setting the standards for UI components, interaction patterns, and product and visual design. You should have deep empathy for users and a strong commitment to user-centered design principles.
You will take ownership end to end, from research through prototyping to design and usability testing, and partnering with product managers, engineers, and content strategists to oversee people's experience with the product from conception to launch. You will design flows and experiences that are incredibly simple and elegant.
Please submit your portfolio or work samples as part of the application process.
How is your day going to look? What you will be doing?
Taking broad, conceptual ideas and turning them into something useful and valuable for our users
Emphasizing a strong product strategy and vision (not just 'how should this look' but also 'what should we build next') to meet and enhance business goals across the company.
Designing flows and experiences that are incredibly simple and elegant
Taking part in defining a design system to be used across multiple products and platforms
Contributing to high-level strategic decisions with the rest of the product and executive teams
Giving and soliciting feedback from other designers to continually reiterate and improve
Partnering cross-functionally to oversee people's experience with the product from conception to launch.

We're looking for a Senior Full Stack Engineer to join our team!
A day in the life and how youll make an impact:
Each member of our team is an all-around player who influences the product from the overall experience to the development.
Youll be using top technologies like React, Node.js, AWS, and scalable databases to build a unique experience in B2B payments.
You should be passionate about engineering and building a product end-to-end, through the design, coding, testing, and deployment phases.

Required Senior Data Analyst
Tel Aviv
As a Data Analyst you will be working with colleagues from various disciplines, such as - Product, Engineering, Marketing, Sales, Customer Success, Risk, Data Scientists within the team and other Data Analysts - on their KPIs, the way they observe information and the hardest questions each team is facing in order to drive insights and keep us a data driven company. You will play a key role in the ability of each team to keep scaling!
How your day is going to look, what you will be doing?
- Helping each team to take decisions based on data by:
Identify, analyze, and interpret trends or patterns in complex data sets to drive actionable insights
Define and implement KPIs across different teams
Accompany product features from tech design to feature performance
Translate product/business requirements to analytical logics, and create a very clear visualization which "tells the story" using a BI tool or other platform.

we are looking for a talented Developer Support Engineer (suitable for a Student Position) to join our team to help us support our growing global customer-base.
we turn logistics from a bottleneck into a strategic advantage. Our unified platform transforms fragmented operations into seamless, scalable execution empowering businesses to meet demand with speed and precision.
RESPONSIBILITIES:
Investigate & Resolve technical issues escalated from support agents.
Identify the root cause for issues.
Analyze system logs and dashboards to streamline troubleshooting.
Develop scripts for debugging and automating.
Reproduce customer scenarios for resolving relevant bugs/features.
Maintain and improve a knowledge base of known issues and solutions.
The position includes liaising with CS, QA, Delivery and Sales teams.

Required iOS Developer
Tel Aviv
As an iOS Developer you'll partner with our mobile team engineers, designers and product managers to take ownership of our iOS app, leveraging the mobile platform in order to make one of the fastest growing payments products in the US payments even more user-efficient and engaging.
A day in the life and how youll make an impact:
Each member of our team is an all-around player who influences the product from the overall experience to the development.
Be part of a collaborative team of strong Mobile developers.
Perform code reviews, evaluate implementations and provide feedback.
About the Engineering department:
The Engineering department is the backbone of the company. We build, scale, and maintain the technical infrastructure that processes over $100B in annual payments for small businesses nationwide.
Following our acquisition by Xero, we're tackling an even more exciting challenge: integrating our payment platform with Xero's accounting software to create a unified financial ecosystem. This means building robust, scalable systems that seamlessly connect two powerful platforms while maintaining the security and reliability that financial services demand.

We are looking for a passionate Frontend Engineer with expertise in Angular to help us build world-class solutions. As part of our dynamic team, you will have the opportunity to shape the user experience, ensuring our platform is efficient, intuitive, and scalable.
Your primary focus will be implementing new features and maintaining existing code focusing on performance and a responsive pixel-perfect user interface.
The main duties will include creating reusable and testable modules, services, and components using best practices and coupling them into a functional web application while cooperating with the backend and product teams.

We are looking for a Full-Stack Software Engineer to join our team!
A day in the life and how youll make an impact:
Each member of our team is an all-around player who influences the product from the overall experience to the development.
Youll be using top technologies like React, Node.js, AWS, and scalable databases to build a unique experience in B2B payments.
You should be passionate about engineering and building a product end-to-end, through the design, coding, testing, and deployment phases.
About the Engineering department:
The Engineering department is the backbone of the company. We build, scale, and maintain the technical infrastructure that processes over $100B in annual payments for small businesses nationwide.
Following our acquisition by Xero, we're tackling an even more exciting challenge: integrating our payment platform with Xero's accounting software to create a unified financial ecosystem. This means building robust, scalable systems that seamlessly connect two powerful platforms while maintaining the security and reliability that financial services demand.

Required Frontend Engineer - Design System
Tel Aviv
As a Senior Frontend Engineer, you will create a rich, themeable design system that empowers product teams to deliver branded experiences seamlessly across multiple clients.
As part of this role, you will collaborate closely with designers, engineers, and product managers to ensure the creation of flexible, scalable, easy to adopt, and reusable components while maintaining high performance and accessibility standards.
This is a unique opportunity that enables white-label solutions, giving each customer a distinct brand identity while maintaining core functionality and consistency.
A day in the life and how youll make an impact:
Develop and maintain UI components using React that are white-label-ready.
Collaborate with designers to translate Figma designs into pixel-perfect components.
Support product teams initiatives through design system adoption.
Ensure cross-browser compatibility, accessibility (WCAG), and performance optimization.
Build documentation, guidelines, and tools to support adoption and usage.
Identify and solve complex frontend challenges across multiple projects.

Required Engineering Manager, AP
Tel Aviv
As an Engineering Manager, you will lead a tight-knit, dynamic team of engineers who take pride in high coding standards and modern development practices. You will own one of our impactful, user-facing product areas, making strategic decisions, enhancing workflows, and supporting your team members.
Using technologies such as React, Node.js, AWS, and scalable databases, you will build a unique experience in the world of B2B payments.
Each team member is an all-around player who influences the product from the overall experience to development, and you will be no different. You should be passionate about building a product end-to-end, overseeing the UX, design, coding, testing, and deployment phases.
How your day is going to look, what you will be doing?
Lead a team of full stack engineers while doing hands-on technical work.
Set goals, define tasks and manage timelines to execute a roadmap.
Work closely with Product and Design on new user-facing features.
Take an active role in hiring for your team and Melio in general.

We're looking for a Backend Engineer to join our team!
A day in the life and how youll make an impact:
Each member of our team is an all-around player who influences the product from the overall experience to the development.
Youll be using top technologies like Typescript, Node.js, AWS and scalable databases to build a unique experience in the world of B2B payments.
You should be passionate about engineering and building a product end-to-end, through the design, coding, testing, and deployment phases.
About the Engineering department:
The Engineering department is the backbone of the company. We build, scale, and maintain the technical infrastructure that processes over $100B in annual payments for small businesses nationwide.
Following our acquisition by Xero, we're tackling an even more exciting challenge: integrating our payment platform with Xero's accounting software to create a unified financial ecosystem. This means building robust, scalable systems that seamlessly connect two powerful platforms while maintaining the security and reliability that financial services demand.

we are looking for a Product Marketing.
Key Responsibilities:
Own the development of Zotas vertical messaging by translating product capabilities into clear value propositions and impactful market narratives.
Lead creative messaging and campaign angles in close partnership with the Sales team to ensure a unified voice across the website, marketing campaigns, and sales collateral.
Leverage user insights, data, and market segmentation to identify new growth opportunities and optimize funnel performance.
Manage new lead communication and engagement programs, including designing lifecycle email flows and supporting outbound marketing initiatives.
Guide the direction of organic content (SEO and GEO) by aligning topics with market demand, strategic verticals, and user data.
Drive both top of funnel and bottom of funnel initiatives by crafting positioning that moves prospects from initial interest to conversion and action.

We are seeking a Senior AI Security Researcher. In this role, you will be responsible for building world-class solutions that detect and prevent attacks against AI applications, LLMs, and autonomous agents, including prompt injections, jailbreaks, data leakage, and other emerging AI-native threats.

What is the job:
This is a senior hands-on role for someone who combines deep AI expertise with a strong research mindset and the ability to build production-grade systems. We are looking for an independent, highly capable person who can take an idea from research, through model development and evaluation, all the way to scalable production deployment. We are looking for someone who can invent, validate, build, and ship.

What will you do?
Lead hands-on AI research and development for our next-generation cybersecurity capabilities.
Lead the development of advanced AI-driven protections for emerging threats against AI agents
Fine-tune, adapt, evaluate, and optimize AI models, including open-source LLMs, embedding models, and classifiers.
Turn research ideas into reliable production capabilities with strong accuracy, low latency, and long-term robustness
Collaborate with research, engineering, product, and field teams to integrate new capabilities into our products.

we are looking for a SDR .
Description:
Own the first response and qualification process for all inbound leads to ensure adherence to established SLAs
Execute a rigorous pre-approval checklist and disqualify leads with clear reasoning to ensure only high quality prospects reach the Sales team
Schedule qualified meetings for the Sales team via Calendly and maintain clean CRM documentation for seamless handoffs
Build and manage outbound ABM account lists that match our approved Ideal Customer Profile (ICP) and geographic targets
Execute multichannel outreach sequences using Clay, personalizing messaging based on market trends and operational pain points
Follow up systematically with soft hand raisers from gated assets to progress them through the funnel
Provide a continuous feedback loop to Marketing regarding lead quality and campaign performance to enable real time optimization
Monitor and report on key performance indicators including lead to meeting conversion rates and outbound reply rates