לוח משרות דרושים מתאם מכירות / פקיד הזמנות במרכז

What am I going to do?:
Setup and own the Fulfillment Operating system : Collaborate with functions across the organization, including product, operations and R&D, to setup fulfillment layer Own and manage the end-to-end execution lifecycle: including project tracking, status visibility, and proactive intervention for high-value work. Optimize "Customer Satisfaction": Maximize the project success rate and repeat purchase behavior for large orders. Standardize Complex Outcomes: Create structured kickoff workflows, milestone tracking, and Statement of Work confirmation tools to eliminate the product-driven failure modes that undermine trust. Manage Post-Order mitigations: Oversee the escalation and dispute resolution pathways, transforming them from reactive costs into proactive trust-building touchpoints.

Order Management Team Lead - JD
The Order Management team handles the Order-to-Invoice processes, including reviewing submitted orders, processing them in ERP and CRM systems, activating licenses and invoicing.
As the Order Management Team Lead, you will be responsible for leading the team while remaining hands-on in providing high-quality support to both internal and external customers. You will own the end-to-end Order-to-Invoice flow, ensure operational excellence, and act as a key cross-functional partner across the organization.
Responsibilities:
Lead, manage, and develop the Order Management team, including onboarding, mentoring, and performance management
Own and oversee the full Order cycle, ensuring accuracy, efficiency, and compliance
Support the sales and customer success teams in all aspects of deal flow, from deal submission through finance approval, invoicing, and licensing
Serve as the escalation point for complex or high-impact customer and sales issues
Prioritize team workload and ensure smooth execution, especially during high-pressure end-of-quarter periods
Act as the main interface between Order Management and supporting functions: Finance, Sales & SalesOps, Legal, Customer Success and Operations
Ensure adherence to company policies, SOX compliance, and Revenue Recognition regulations
Drive process improvements, documentation, and best practices to increase scalability and efficiency
Maintain strong relationships with customers, partners, and internal stakeholders.