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We are looking for an experienced User Acquisition Manager to join the companys growth efforts in expanding one of its core business activities. As an User Acquisition Manager, you will take a key role in expanding our UA effort by scaling existing channels, exploring new media channels and implementing new buying strategies and technologies.
Key Responsibilities:
Hands-on manage and optimize user acquisition campaigns across multiple media channels: Apple Search Ads, Google Ads, Meta, TikTok etc.
Manage and optimize budgets effectively, ensuring efficient allocation of resources to achieve the companys growth objectives
Monitor campaign performance, analyze data, and identify insights to inform optimization strategies, driving positive ROI
Develop and manage relationships with external partners, ad networks, and agencies to leverage their expertise and expand our UA efforts
Stay up-to-date with industry trends, best practices, and emerging technologies in mobile app marketing and user acquisition
Work closely with cross-functional teams including Monetization, ASO, Product, Creative Studio and Data

We Are seeking a visionary Head of Customer Experience to architect and drive the scaling of our CX operations. You will be responsible for optimizing and driving the efficiency of our metrics and strategy to support rapid growth. With a deep understanding of customer behavior and how large-scale CX teams operate, youll guide us in delivering exceptional experiences at scale while championing the voice of the customer across the organization. This is a key role for someone ready to shape the future of CX.
Responsibilities
Global Leadership & Team Growth:
Lead, mentor, and develop a high-performing global team of Customer Experience Specialists based in Tel Aviv and Richmond, Virginia.
Set clear goals, foster continuous improvement, and ensure alignment with company objectives.
Be a hands-on leader, guiding the team through complex customer scenarios.
Travel to Richmond offices up to 4x a year to strengthen relationships and ensure seamless team alignment.
Customer Experience Strategy:
Refine and elevate an omni-channel CX strategy that delivers seamless interactions across all touch points.
Optimize workflows to boost efficiency, meet SLAs and department goals.
Collaborate with cross-functional teams, primarily claims experience and product, to ensure a consistent and excellent end-to-end customer journey.
Expansion of Team Expertise and Responsibilities:
Pioneer the expansion of our team's expertise from insurance to comprehensive travel and financial assistance, empowering them to provide end-to-end support across evolving product lines.
Tech & Data-Driven Leadership:
Monitor and act on CX metrics to keep us as the highest-rated travel insurance in the U.S.
Leverage tech and data insights to enhance operations and scale effectively.
Partner with Product and Tech teams to drive innovations and constantly improve customer loyalty.

We are looking for a Customer Experience Specialist to join our fast-growing team as we take over the travel industry. This key role will ensure we are delivering a customer-first, best-in-class service to our valued users and will be pivotal in setting the bar for standard and excellence in the travel space.
We work in a fun, collaborative and entrepreneurial environment and are looking for a proactive, accountable person focused on continuous learning and growth to push themselves and our team forward. If youre process-driven, passionate about the travel space and keen to make an impact, then this is the role for you.
Responsibilities
Assist customers via phone, chat, and email, delivering fast, friendly, and effective support.
Handle travel-related inquiries, from policy questions to real-time trip assistance and claims guidance.
Resolve issues efficiently, ensuring a seamless and positive customer experience.
Maintain high performance metrics, including response time, resolution speed, and customer satisfaction.
Work collaboratively across teams and departments to help solve any matter at hand.

Were looking for a standout Content Lead Product Marketing to join our Communications & Content team. This role is pivotal in shaping how our products are experienced and embracedby both travelers and partners.
Youll be responsible for creating compelling content that drives adoption and engagement of new features in our award-winning app and travel advisor portal. Youll also develop high-performing ad copy and creative assets that attract, convert, and retain users.
This role reports directly to the VP of Communications & Brand and is ideal for someone who blends sharp writing with strategic thinking, follows cultural and industry trends, and thrives in a fast-moving, collaborative environment.
If you live and breathe travel, love tech, and want to make a real impactthis one's for you.
Responsibilities
Craft high-performing, world-class copy for paid ads (both static and video), landing pages and paid partnerships.
Write persuasive and engaging email campaigns that drive purchases, product usage/adoption and retention (UI/UX).
Develop creative and memorable static ads and video ad scripts for campaigns, product launches, brand and customer testimonials.
Collaborate with cross-functional teams designers, PMs, campaign managers, and growth marketers, and more to ensure messaging aligns with creative and performance goals.
Come up with out-of-the-box marketing plays and creatives in pursuit of performance/ business goals.
Contribute to A/B testing strategies by generating variations of headlines, CTAs, and messaging.
Craft SEO-driven content and content for PPC campaigns to drive traffic and purchases.
Be the go-to reviewing partner advertorial/ad content that promotes us.

We seek a passionate Tier-1 Technical Support Engineer to join our rapidly growing Global Support and Services organization.
As a Senior Tier-1 Support Engineer, you will serve as the first point of contact for customers, delivering timely, accurate responses. You will be the interface between our customers, field engineers, and development, providing top-tier technical support to our customers.We seek someone with a proven track record of supporting enterprise customers across Windows, Mac, and Linux environments, who thrive under pressure while managing multiple cases efficiently. In this role, your analytical thinking and resourcefulness will be key in troubleshooting complex issues, optimizing resolution times, and ensuring high customer satisfaction.
What will you do?
Assist customers with product-related questions, technical troubleshooting, and service-related concerns.
Understand the issue and the business/security impact, provide frequent, meaningful, and high-quality responses to customers.
Deliver clear, concise, and friendly communication that reflects a customer-first approach.
Escalate complex or unresolved issues to the appropriate internal teams.
Deflect repeated issues through automation/KB/Self Service.

We are building a next-generation cloud-based security platform and are looking for an exceptional backend software engineer. This is a hands-on leadership position for someone who thrives on exploring new technologies, loves to take an active role, and can quickly dive into complex large-scale environments and lead them.
About us:
The Collection Engineering group leads projects that directly impact the company's bottom line, focusing on areas such as remote operations, EDR, and XDR. Our initiatives start from concepts and evolve into products deployed across millions of endpoints and servers. This multidisciplinary group comprises experts in backend, frontend, and endpoint technologies (Windows, Linux, Mac), enabling us to independently ideate, develop, and deliver solutions at scale.
What will you do?
Lead and build a small, high-performing full-stack team (24 engineers), while staying hands-on with coding and making key technical decisions.
Drive the architecture, design, and implementation of new remote operations capabilities in a cross-platform environment.
Take full ownership of the development lifecycle and ensuring high-quality delivery.

A long-standing high-tech manufacturing company, recruits a sales engineer.
The company is engaged in the development, production and supply of innovative TEST solutions for electric motors for a wide range of industries worldwide in a variety of fields: two-wheeled vehicles, electric vehicles (EV), water motors and more.
The company is expanding its activities at Netanya site, in the position of Sales Engineer to ASIA.
Requirements
3-5 years of sales/presales experience abroad, especially in capital equipment, and experience in management of distributors.
Proven ability to develop and expand sales territories
Experience in B2B sales, especially with high-tech products
Strong interpersonal sales experience, with hands-on management of distributors and customer relationships
Excellent communication and presentation skills
Must be self-driven, initiative, multita

We are looking for trilingual Customer Services Safety Agent for a challenging and meaningful role at the company's control and command center in Tel Aviv. In this role, you will be required to supervise, coordinate, and assist our users who use the platform (app).

This is a serious, long-term role in a growing tech company with training, structure, and real purpose - Not a call center. Not sales. Not outsourced.

Responsibilities:
Monitor and assist users via the security platform (app). Responses can be provided via video, phone, chat, or email.
Respond to various security situations and coordinate appropriate responses
Exercise judgment and professionalism in responding to inquiries and choosing the best solution.
Record, process, and report information both verbally and in writing in real time and/or after the completion of the service.

We are looking for a New Verticals Support Specialist.
What youll do:
Oversee all the operations activity within the New Verticals products on your assigned shift, multi-task and prioritize real-time issues, investigating and escalating issues while following escalation protocols.
Perform in-depth troubleshooting and resolve technical difficulties and complicated issues that were escalated from customers or our support team.
Working with internal systems, opening JIRA tickets to R&D production teams, raising flags about wide and urgent issues and manage workers during live shifts.
Managing E2E operational processes for new projects within the New Verticals products
Full-Time position, working in 24/7 shifts, including weekends and holidays.

We are looking for a Customer Support Specialist.
What youll do:
Respond to customer support inquiries as quickly and accurately as possible
Become an expert user of all WSC Sports products
Reproduce and provide updates to customers regarding reported issues/defects
Manage communication with other departments
Make sure customers tickets are being handled properly and according to SLA

We are looking for a talented and motivated Financial Data Analyst to join our growing finance team. In this role, you will be focusing on analyzing and forecasting our revenue-related financial results and working with key business partners to support the companys high growth and scale. You will have the opportunity to work in a dynamic and fast-paced environment, collaborating with cross-functional teams to deliver meaningful results.
What youll do:
Analyze revenue-related financial metrics within different business models.
Work closely with the BizDev and Sales Operations teams to track, review and analyze customers, deals and contracts.
Collaborate with business leaders to generate insights and recommendations that influence decision-making.
Provide accurate and timely financial information to management and stakeholders.
Develop and maintain financial models to support decision-making processes.
Collaborate with cross-functional teams to identify opportunities to improve financial performance.
Create and maintain complex financial models using advanced tools.
Design, automate, and standardize robust and scalable FP&A processes and policies.

We are looking for a Studio Product Manager.
What youll do:
Serve as the primary liaison between clients and internal teams, ensuring their needs and feedback shape product development.
Develop and maintain a cohesive roadmap for our studio editor and video encoding infrastructure in collaboration with leadership and the product team, balancing innovation in AI-driven video and graphics editing with video processing infrastructures scalability and performance needs.
Translate client requirements into actionable tasks and write detailed product specifications, including user stories, wireframes, API enhancements, and UI improvements for the studio and infrastructure capabilities.
Define and track KPIs to measure product success, such as system reliability, editing efficiency, and client satisfaction.
Use data insights to continuously improve product performance and scalability while aligning with business objectives.