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Introducing Chargeflow Welcome to Chargeflow, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud. Who We're Looking For - The Dream Maker We’re searching for a dynamic Customer Onboarding and Implementation Manager to lead client onboarding and integration, ensuring a seamless and impactful experience. This role is perfect for someone who thrives at the intersection of technical expertise and client engagement, guiding businesses through smooth implementations while optimizing their success. You’ll be the go-to expert for integrating solutions, providing hands-on support, and driving long-term value for our clients. If you’re passionate about creating streamlined onboarding processes, solving complex integration challenges, and delivering exceptional client experiences, we want you on our team! Your Arena: Client engagement and solution design - Collaborate with clients to define requirements, design integrations, and drive business value. Act as the primary technical contact, ensuring alignment on design choices and overseeing implementation. Onboarding and project leadership Lead the end-to-end onboarding process, customizing workflows for each client. Maintain regular communication, schedule meetings, address challenges, and ensure a seamless transition from initiation to completion. Technical support and integration - Provide hands-on support across development and integration projects. Design, implement, and maintain scalable integration solutions that connect internal and external systems while ensuring adherence to best practices. Training and knowledge - Serve as a knowledgeable and trusted advisor for Chargeflow products, resources, and training options as needed to drive use case execution during the onboarding phase. Special projects and process improvement - Drive continuous improvement by leading special projects and refining onboarding and implementation processes.

We Are Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team. You are We’re looking for an organized and self-driven individual to join our Quantitative Strategies Group (QSG) as an Analyst. The Quantitative Strategies Group is responsible for researching and developing cutting edge mathematical models to enable the fintech capital markets and strategic direct lending businesses. You will
* As a key member of the Business Risk unit within QSG, you will work on risk model/tool development and management. Help the lead of the unit in second and third line liaisons, working closely with model owners to ensure model compliance.
* Under the leadership and mentorship of the lead of the unit, carryout light modeling activities including but not limited to model enhancements, error corrections, what-if analysis and outcome attributions. Author high quality model documentation, execute model monitoring plans and build solutions for identified model issues remediation.
* Participate in all model production runs necessary for regulatory, capital management and business processes. Take complete ownership of the assigned procedure, build presentation artifacts, ad-hoc analytics and conduct deep dives.
* Maintain model inventory and calendar for different activities like validation, model production for various usages, Q&A with second and third line etc.
* Participate in validation discussions with MRM including iterating on validation findings and proposed resolutions. Assist unit lead for off second and third line as well as external regulatory exams.


Work from the Jerusalem office:
Flexible hybrid work mode in office Join us in Jerusalem’s high-tech park in Har Hotzvim, where fresh air and green landscapes surround our Cross River offices, designed for optimal comfort and productivity. Enjoy thoughtfully designed meeting rooms, cozy lounge areas, and a fully equipped kitchen. With our flexible hybrid model, including three days a week in the office, you can balance work and personal life with ease. We’re committed to your professional growth, offering continuous learning opportunities, mentorship programs, and a dynamic environment that fosters innovation and career advancement. Become part of a team that values your contributions and supports your well-being.

Why Join us:
Why join us Cross River Technologies develops software infrastructure for the fintech industry. Providing innovative technological solutions for various financial services, including payments, credit cards, and loans. Globally, Cross River has 900 employees, 170 of whom are based in the R&D center at the Jerusalem offices. We offer a wide range of wellness benefits including ongoing learning and development opportunities; monthly wellness reimbursement; volunteering opportunities; charitable donation matching; Keren