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We are seeking an experienced Help Desk Team Leader to join our global Information Technology team, supporting our 600 employees in Israel and other offices across Asia. Based out of our headquarters office in Netanya, Israel and reporting to the Head of IT, we are looking for a manager who is a solution-driven problem solver that can balance corporate demands within a fast paced environment.
We are looking for a candidate who is resourceful, bright, proactive, a go-getter who works well independently and as part of a team and is passionate about what she or he does. The candidate should be an energetic self-starter who enjoys working on operational tasks, proactive in delivering the best possible customer experience in a dynamic environment.
What will you do?
The Help Desk Team Leader will lead our Help Desk team while constantly being hands-on: maintaining our servers, Cloud infrastructure, network and desktop infrastructure throughout our locations in Israel and Asia. As the Help Desk Team Leader on the ground in Israel, the successful candidate must be a self-starter with the confidence and experience to provide day-to-day operational support, take ownership of all the IT services in our locations, lead strategic IT projects and interact with the different departments and stakeholders to identify and implement new technology solutions.
Your first six months will look like this:
In your first few weeks you will be introduced to our IT Infrastructure and Tools, learn how to support the end users, maintain the networking environment and collaborate with other team members across the department.
Learn the Israel and APAC network topologies, Procurement processes and regions specific needs

The Director of Global IT Operations will lead our global IT Support and Systems Administration teams, serving as the strategic "face of IT" for a rapidly growing workforce. Reporting to the VP of Global IT & Systems, you will mature our service-facing technical functions by balancing high-level strategy with hands-on technical excellence. This role is pivotal in driving an automation-first culture that reduces user friction while maintaining a robust security posture across a cloud-native environment.
Responsibilities
Strategic Leadership: Manage and mentor a global, multi-site team of IT Support Engineers and Systems Administrators across the US and Israel.
Operational Excellence: Drive daily operations and long-term roadmaps for support services, ensuring high-touch service delivery and metric-driven performance.
Automation & AI: Identify and implement AI-driven tools and automation frameworks for onboarding, offboarding, and routine ticket resolution to enhance efficiency.
Cross-Functional Partnership: Act as a diplomat between IT and business departments to ensure IT is viewed as a strategic partner and enabler.

As a Security Research Team Leader, you will lead a high-impact research team dedicated to decoding the "DNA" of enterprise assets, from Cloud instances to Industrial OT. You will bridge the gap between deep technical discovery and product innovation for our CAM and CPA lines. You will drive the transition from manual research to AI-automated intelligence at scale within a collaborative environment.
Responsibilities
Team Leadership: Directly manage and mentor a specialized team of researchers, overseeing task prioritization and professional development.
AI Integration: Implement AI and LLM-driven workflows to automate asset identification, fingerprinting, and technical documentation parsing.
Cross-Functional Synergy: Act as the primary technical liaison between Research, Product (CAM/OT), and Engineering to translate findings into features.
Technical Deep Dives: Lead research into network protocols (TCP/IP) and device signatures to improve discovery and classification engines.
Data-Driven Strategy: Use Python and SQL to query massive datasets, identify emerging asset patterns, and build functional research scripts.

Required System Administrator
We are looking for a technically driven and naturally curious professional who communicates clearly and works well with others, builds strong relationships, simplifies complex issues, documents work effectively, and takes a proactive and adaptable approach to problem-solving.
The position includes:
Build, maintain, and support mission-critical, highly available VMware-based environments running Windows systems
Manage Active Directory across all customer environments, including user accounts, security groups, group policies, permissions, and access control
Monitor the health and availability of customer production environments, identify issues, respond to alerts, and ensure system uptime
Handle the full lifecycle of SSL certificates, including renewals, installation, and ongoing monitoring across environments
Implement, document, and audit firewall rules to ensure proper access control and security compliance
Configure and maintain load balancer settings and DNS records across customer environments
Perform ongoing server maintenance, including Windows Server updates, patching, reboots, and health checks
Contribute to standardizing IT processes and improving operational consistency across regions
Document recurring tasks and create runbooks to ensure processes are repeatable and auditable
Configure and maintain physical IT infrastructure, including servers, storage systems, firewalls, and networking components.

Required Senior Full Stack Developer
We are looking for a driven, collaborative and execution-focused professional who thrives in a fast-paced environment, leads by example, and takes ownership of real-time development challenges.
Join us to play a critical role in building security solutions that make a real-world difference.
The position includes:
Developing scalable web applications for our products.
Crafting and scaling web applications that redefine our product capabilities
Contributing to project estimation and planning, supporting development efforts
Working in a fast-paced, collaborative team environment
Demonstrating passion for coding and an innovative mindset
Applying Object-Oriented Analysis and Design techniques and implementing solutions using standard design patterns.
Collaborating closely with the team to support all project delivery phases
Participating in Agile and SCRUM processes (Sprint Planning, Backlog Grooming, Standups, Retrospectives).

We are looking for a driven, collaborative and execution-focused professional who thrives in a fast-paced environment, leads by example, and takes ownership of real-time development challenges.
Join us to play a critical role in building security solutions that make a real-world difference.
The position includes:
Developing scalable web applications for our products.
Craft and scale web applications that redefine our product's capabilities.
Contribute to project estimation and planning, proving indispensable in development endeavors.
Working in a fast-paced environment with a collaborative team.
Demonstrated passion for coding and an innovative mindset.
Applying Object-Oriented Analysis and Design techniques and implementation using commonly known design patterns.
Collaborating closely with the team to support projects during all phases of delivery.
Participate in Agile methodology and SCRUM processes such as Sprint Planning, Backlog grooming, Daily Stand-ups and Retrospectives with the team.

Security Lead BOA Ideas has been delivering smart, scalable web solutions for nearly two decades, specializing in Shopify, application development, and third-party system integrations. We love connecting systems almost as much as we enjoy connecting with our clients. We are a growing software company seeking a Security Lead to take full ownership of our company-wide security posture. This hands-on, cross-functional role will focus on building and leading security practices across development, infrastructure, and internal operations, with a strong emphasis on cloud and infrastructure security.
What you’ll do
* Take end-to-end ownership of security across the company
* Define and implement security standards, policies, and best practices
* Lead our cloud and infrastructure security efforts
* Identify risks, prioritize them, and drive remediation with relevant teams
* Select and implement security tools
* Integrate security into our development lifecycle
* Work closely with engineering teams to promote secure development practices
* Define and enforce internal security policies
* Conduct periodic reviews, audits, and security assessments