looking for a Yield Improvement Program Lead to join our global Reverse and Repair team.
This role has significant impact on customer experience and Service P&L, leading technical process improvement initiatives across HP Indigos global Repair Centers, with a clear objective to increase yield, reduce scrap, and improve process robustness.
Key responsibilities
Lead structured, data‑driven initiatives to improve repair Yield and reduce Scrap across global Repair Centers.
Analyze repair performance trends, identify systemic loss drivers, and define targeted improvement actions.
Define and drive Yield improvement roadmaps by part family and technology, aligned with business priorities.
Lead end‑to‑end investigations for recurring failures, chronic low‑yield parts, and abnormal scrap trends.
Drive structured root cause analysis (A3 / 8D / RCA) at component, assembly, and process levels, distinguishing between design, process, handling, installation, and logistics causes.
Identify non‑robust repair and installation steps and drive process simplification and mistake‑proofing.
Improve repair procedures, work instructions, verification steps, and embedded control points to eliminate repeated failures.
Build dashboards and structured reporting to track trends, root causes, and improvement effectiveness, translating data into clear management insights.
Drive cross‑functional alignment with Repair Centers, Quality, R&D, Spare Parts Organization, and Suppliers, leading cross‑site task forces and ensuring corrective actions are implemented, validated, standardized, and sustained.
Requirements: B.SC in Mechanical Engineering, Electrical Engineering, or equivalent.
4-6 years in engineering, technical services, or manufacturing technologies - must.
Fluent in English (reading, writing, speaking) - must.
Very strong technical background with Spare Parts repair/refurbish - advantage.
Hands-on experience with Printing industry - advantage.
Strong understanding of assemblies (drawings, BOM, wiring diagrams).
Proven ability to lead complex activities, projects, and teams without formal authority.
Experience with engineering processes: ECO, waivers, investigations.
Knowledge with measurement, calibration methods, and use of inspection tools.
Proficient in Microsoft Excel and PowerPoint.
10% travel
This position is open to all candidates.