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29/08/2025
Location: Tirat Carmel
Serve as the highest level of technical escalation for Tier 1 and Tier 2 Support Engineers. Provide remote and on-site support to global customers and partners as needed, including participation in On-Call Duty rotation to provide after-hours support. Serve as primary service engineer for local customers. Diagnose and resolve complex hardware, software, and system integration issues on our MR-guided focused ultrasound systems. Perform hands-on troubleshooting, diagnostics, and repair of MRI-guided focused ultrasound systems in the field and lab environments. Collaborate with R&D, QA, and Product teams to drive root cause analysis and implement short- and long-term solutions. Participate in design reviews and provide field feedback to improve product reliability and serviceability. Analyze case trends using salesforce and build dashboards or reports using Excel and BI tools. Develop and maintain troubleshooting guides, PM protocols, FRU instructions, and technical documentation. Deliver technical training to global service teams and partners. Support system validation, software upgrades, and new product introduction (NPI) activities. Ensure adherence to our Quality Policy, ISO 13485, MDSAP, FDA, privacy and safety standards.
Requirements:
Bachelors degree in biomedical, Electrical, Mechanical Engineering, or a related field. 7+ years of experience in a Tier 3 or equivalent Technical Support role, preferably in the medical device or imaging industry. Strong understanding of Medical Imaging Systems and their integration with external hardware and software. Proven hands-on experience troubleshooting complex electromechanical systems. Skilled in interpreting system logs, error codes, and performance data to identify root causes. Process-oriented mindset with a focus on quality, consistency, and continuous improvement. Experienced with CRM systems. Excellent verbal and written communication skills in English. Strong technical writing skills for documentation and knowledge base creation. Demonstrated ability to train and mentor junior engineers and field service teams. Fast, self-directed learner with ability to grasp new technologies and workflows. Team player with proactive, customer-focused attitude and strong interpersonal skills. Ability to work independently and collaboratively in a global environment. Willingness to travel internationally on short notice (up to 20%).
Advantages::
Hands-on experience with MRI systems from major manufacturers (e.g., GE, Siemens, Philips). Experience working in hospital or clinical environments. Skilled in BI systems and Excel VBA for data analysis and reporting. Lean/Six Sigma certification or experience in continuous improvement projects.
This position is open to all candidates.
 
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עדכון קורות החיים לפני שליחה
8258212
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Location: Tel Aviv-Yafo
we are looking for highly capable Incident Response Expert. The Incident Response Expert role includes conducting in-depth forensic analysis, investigation and response to real-world cyber threats. A significant part of our investigations is performed onsite at the client location, in collaboration with the clients IT and security teams.
Main Responsibilities:
Participate in forensic and incident response investigations, including large scale sophisticated attacks, conduct log analysis, host and network-based forensics and malware analysis.
Participate in threat hunting: proactively hunt for targeted attacks and new emerging threats in clients networks; as well as security assessments and simulations.
Identify indicators of compromise (IOCs) and tools, tactics, and procedures (TTPs) to help ascertain whether and how breaches have occurred.
Utilize and develop tools and methodologies to improve existing investigative and hunting technological stack.
Collaborate with IT and Security teams during investigations.
Generate and present a comprehensive and professional report of findings from investigations.
Requirements:
At least 3 years of a relevant experience (from military service and/or industry).
Bright, curious and determined team player, who strive for excellency.
Problem solver, in-depth thinker with growth mindset.
Demonstrated in-depth understanding of the life cycle of advanced security threats, attack vectors and variant methods of exploration.
Deep technical understanding of network fundamentals and common Internet protocols.
Solid understanding of system and security controls on at least two OSs (Windows, Linux / Unix and MacOS), including host-based forensics and experience with analyzing OS artifacts.
Fluency with one or more scripting language (i.e. Python).
Multidisciplinary knowledge and competencies, such as:
Hands-on experience in data analysis (preferably network traffic or log analysis) in relevant data analysis and data science platforms (Jupyter, Splunk, pandas, SQL).
Familiarity with cloud infrastructure, web application and servers, android and iOS mobile platforms.
Experience with malware analysis and reverse engineering.
Familiarity with enterprise SIEM platforms (e.g. Splunk, QR.adar, ArcSight).
Excellent communication and interpersonal skills. Fluent English, including the ability to document and explain technical information in a concise, understandable manner.
Willing to travel abroad (~30% of the time).
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8320582
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Location: Tel Aviv-Yafo
Job Type: More than one
We are growing and are looking for future Axonians who value personal and career growth, team-work, and winning!
As a Senior IT Systems Engineer, you will be a technical leader responsible for designing, implementing, and managing our identity platform and corporate SaaS applications. In this position, you will partner with business users and other technology teams to support, grow, and implement Corporate IT systems and infrastructure, including products such as Okta, Google Workspace, Atlassian Product Suite, Zendesk, Slack, Zoom, and other industry-leading products. You will play a pivotal role in ensuring the security and compliance of our systems while delivering a seamless user experience.
The IT Systems Engineering team is responsible for enabling efficient and compliant operations. We focus on delivering and managing critical SaaS applications, endpoint compliance, network administration, and identity and access management (IAM) solutions to support our global workforce.
Manage and optimize wireless networking environments, with a focus on Cisco Meraki and Fortinet solutions, including access point deployment, configuration, monitoring, and troubleshooting.
Serve as a subject matter expert for network architecture, maintaining documentation and standards across corporate locations.
Administer and maintain Microsoft Intune for Windows device lifecycle management, including configuration profiles, compliance policies, app deployments, and conditional access.
Perform advanced Windows OS troubleshooting, including deep-dive analysis of system logs, driver conflicts, group policy issues, and application compatibility challenges.
Manage the administration, day-to-day operations, and troubleshooting of SaaS applications, endpoint management, and identity processes
Develop and maintain automation processes related to identity lifecycle, application configuration, and data management.
Collaborate with key business stakeholders to ensure alignment with business requirements.
Troubleshoot and reference the 3rd party vendor support documentation on API integrations
Manage the configuration of new SaaS systems in Okta to streamline the delivery of services to the user community
Lead incident response and problem resolution for various applications
Partner with Security & Cyber Security Assurance to enforce strict cross platform security and audit controls.
Requirements:
7+ years of experience supporting office network infrastructure
5+ years of experience with Okta administration and configuring SAML, SSO, Automation, Provisioning, De-Provisioning of Accounts
5+ years of hands-on experience with Okta Workflows, Access Request designs, and orchestration tools
4+ years of experience with scripting languages such as C#, Python, Powershell, etc
4+ years of experience supporting Audio Visual Conferencing tools
4+ years of SaaS application administration and ownership of Enterprise IT applications and tools (example: Zendesk, Atlassian, Slack, Okta, Google, etc)
Must be able to work flexible hours and in an on-call rotation for off-hours support
Strong communication skills, written and verbal, in both Hebrew and English
Participates in daily syncs and asynchronous updates with global team members to align on priorities, urgent issues, and escalation needs.
Be able to perform all the tasks that we ask of the Service Desk technicians
Strong knowledge of PC/Mac operating systems, applications, networks, and hardware
Experience administering Zoom conferencing and a modernized user experience
A willingness and ability to develop expertise in new technologies as needed.
Ability to multitask and manage competing priorities in a fast-paced environment
Be self-motivated, self-directed, and customer service-focused
Strong communication skills, including presentation skills and the ability to tailor communications for the intended audience.
Availability to travel internationally when needed
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8313464
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08/08/2025
Location: Haifa
abra R&D is seeking a System & Network Engineer to join our team! The IT Infrastructure Engineer is the subject matter expert with the knowledge and experience required to define and design IT processes for projects involving networking, cybersecurity, systems, and storage. Responsibilities:
* Manage and lead infrastructure projects from initiation stages
* Full responsibility for defining, establishing, configuring, and maintaining IT infrastructures, including setting up advanced IT environments in Israel and abroad
Requirements:
At least 3 years of proven experience in IT infrastructure, design, deployment, and maintenance of L2/L3 communication networks (WAN/LAN)
* Ongoing operation of switches and routers (Fortinet / Aruba / Cisco)
* Experience with networking and cybersecurity tools.
* Writing technical documents (HLD / LLD / AS-MADE / SOW)
* Willingness to travel abroad
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8217404
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