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Required Field Engineer in Koln (Germany) - Relocation
The field engineer is the connecting link between us and our customers, the car manufacturer (OEM), and the integration partner (Tier 1). As such, the field engineer provides the first line of technical support, analysis, and integration in the development of next-generation Advanced Driver Assistance Systems.
What will your job look like:
Act as a project manager, leading ongoing activities and manage the ongoing activities onsite
Communicate with the automotive client on exact technical needs, including organizing workshops test drives, and functional tuning.
Anticipate and remove obstacles that slow or prevent teams from delivering objectives.
Work alongside the development teams of a leading international automotive company.
Hold a key role in our development projects providing the customer with direct technical support.
Test performance and quality of the vision system.
Support system integration efforts with deep "bits and bytes" understanding of the entire system.
Provide expert support and training for the customer engineering teams on site.
The position includes office work, support at vehicle production lines and integration facilities.
The position requires a training period of 3-6 months in Jerusalem.

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist our internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with our specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel.
Responsibilities:
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions.

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist our internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with our specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel. Schedule is Mon - Fri, 9am-6pm (Friday/work from home).
Responsibilities:
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions.

We are looking for a driven Business Development Representative to join our fast-growing Sales Development Unit. In this role, you will work closely with Marketing and Sales to help drive our solutions. You will develop new business opportunities through outbound prospecting, cold calling, email campaigns, and inbound lead follow-up.As a Business Development Representative you will...
Internalize our mission, vision, and values
Generate new business pipelines through outbound prospecting activities and inbound lead follow-up
Maintain sales data through Salesforce that will influence monthly/quarterly sales reports, pipelines, forecasts, etc
Research and evaluate prospects prior to engagement
Establish active communication and engagement with prospects to create new leads and sales opportunities
Collaborate with sales and marketing to build a sales strategy for generating new prospects

We are looking for a native French speaker with a high level of proficiency in English to join our Annotation and Analysis team at the as a Data Annotator and Analyst. In this role, you will work with large volumes of data in both French and English, annotating and analyzing datasets used to evaluate and train machine learning models, including large language models (LLMs). Your work will involve reviewing model outputs and preparing high-quality training data that supports the development and continuous improvement of AI-driven products. In addition, as part of the job, you will conduct complex analysis on the annotated data and provide insights to the other stakeholders. This position is ideal for someone passionate about linguistics and data, and who enjoys working on detail-oriented tasks that directly impact model quality. As part of a collaborative, cross-functional team, you will work closely with Data Scientists and Product Managers to ensure that datasets are accurately labeled and annotation standards support the development of reliable machine learning systems.
Responsibilities :
Evaluate the quality of machine-translated text, with a focus on French language accuracy and fluency.
Annotate and assess AI model responses to support systematic evaluation and improvement of model performance.
Create high-quality annotated datasets used to train and evaluate LLMs and other NLP models.
Write and refine LLM prompts that support scalable human annotation workflows.
Collaborate with cross-functional teams, including Data Scientists and Product Managers, to communicate linguistic nuances and implications of French translations on model behavior and user experience.
Analyze annotated data and evaluation results to identify patterns, assess model quality, and surface insights for model improvement.

We are looking for a native Spanish speaker with a high level of proficiency in English to join our Annotation and Analysis team at the as a Data Annotator and Analyst. In this role, you will work with large volumes of data in both Spanish and English, annotating and analyzing datasets used to evaluate and train machine learning models, including large language models (LLMs). Your work will involve reviewing model outputs and preparing high-quality training data that supports the development and continuous improvement of AI-driven products. In addition, as part of the job, you will conduct complex analysis on the annotated data and provide insights to the other stakeholders. This position is ideal for someone passionate about linguistics and data, and who enjoys working on detail-oriented tasks that directly impact model quality. As part of a collaborative, cross-functional team, you will work closely with Data Scientists and Product Managers to ensure that datasets are accurately labeled and annotation standards support the development of reliable machine learning systems.
Responsibilities:
Evaluate the quality of machine-translated text, with a focus on Spanish language accuracy and fluency.
Annotate and assess AI model responses to support systematic evaluation and improvement of model performance.
Create high-quality annotated datasets used to train and evaluate LLMs and other NLP models.
Write and refine LLM prompts that support scalable human annotation workflows.
Collaborate with cross-functional teams, including Data Scientists and Product Managers, to communicate linguistic nuances and implications of Spanish translations on model behavior and user experience.
Analyze annotated data and evaluation results to identify patterns, assess model quality, and surface insights for model improvement.

We are looking for a highly motivated, collaborative, and customer-focused Program Manager to join our IoT division and lead customer programs end-to-end. This role is responsible for managing global customer accounts, ensuring successful delivery, and maintaining high levels of customer satisfaction across complex, multidisciplinary solutions.
Responsibilities:
Oversee customer accounts end-to-end, from the onboarding stage through maintenance.
Responsibility for customer program renewals, expansions, and cross-sell.
Act as the primary point of contact and advocate for customer needs.
Manage existing accounts and new projects, ensuring customer satisfaction and successful delivery by monitoring key performance indicators (KPIs)
Build and maintain strong relationships with international customers through regular check-ins, ensuring their needs are met and identifying areas for improvement.
Manage multiple stakeholders, including government customers.
Use project planning tools and CRM software to monitor and track project progress.
Handle all operational aspects of accounts, including billing, logistics, and partners coordination.
Collaborate with internal teams to ensure smooth project execution and customer support.
Oversee technical support activities and provide knowledge/ training as required.
Prepare and present reports on account status and project progress.
Develop and deliver training programs to educate customers on product usage and best practices.
Lead implementation efforts for new customers, ensuring smooth transitions and successful adoption of our solutions.