לוח משרות דרושים Tier 3 תומך/ת טכני/ת כולל נסיעות לחו"ל

Requirements:
Bachelors degree in biomedical, Electrical, Mechanical Engineering, or a related field. 7+ years of experience in a Tier 3 or equivalent Technical Support role, preferably in the medical device or imaging industry. Strong understanding of Medical Imaging Systems and their integration with external hardware and software. Proven hands-on experience troubleshooting complex electromechanical systems. Skilled in interpreting system logs, error codes, and performance data to identify root causes. Process-oriented mindset with a focus on quality, consistency, and continuous improvement. Experienced with CRM systems. Excellent verbal and written communication skills in English. Strong technical writing skills for documentation and knowledge base creation. Demonstrated ability to train and mentor junior engineers and field service teams. Fast, self-directed learner with ability to grasp new technologies and workflows. Team player with proactive, customer-focused attitude and strong interpersonal skills. Ability to work independently and collaboratively in a global environment. Willingness to travel internationally on short notice (up to 20%).
Advantages::
Hands-on experience with MRI systems from major manufacturers (e.g., GE, Siemens, Philips). Experience working in hospital or clinical environments. Skilled in BI systems and Excel VBA for data analysis and reporting. Lean/Six Sigma certification or experience in continuous improvement projects.