Job Description:
We are seeking motivated and customer-oriented multilingual Customer Service Representatives to join the customer service team of a leading international home and garden products company. This role involves providing professional and courteous support to international customers, handling inquiries related to delivery, defective products, and more.
Languages Required:
Dutch (BNL)
Responsibilities:
Provide telephone and digital customer support in required languages.
Handle customer service inquiries related to delivery, defective products, etc.
Work with multiple computer systems, including salesforce (advantage).
Provide professional and courteous service, maintaining high service standards.
Requirements: Requirements:
Native-level fluency in the required language (speaking, reading, and writing).
Ability to work with multiple computer systems.
Familiarity with salesforce - an advantage.
Ability to work on Fridays - mandatory.
Ability to work from home.
Ability to work under pressure.
Ability to handle upset customers.
Prior experience in a call center or customer service role - an advantage.
Working Hours:
Variable: Sunday to Friday, 09:30-18:00 / 09:00-17:30.
Work from home.
Competitive salary.
Opportunity to join a leading international company.
Dynamic and challenging work environment.
Application Process:
Notes:
Suitable candidates will be invited for a telephone/video (Teams) interview.
Interviews will be conducted with Peter and Rakefet.
This position is open to all candidates.
