This is a senior leadership role reporting directly to the CEO and part of Fayes management team. Youll lead a team of product managers, define our product vision and strategy, and drive execution across a range of B2C and B2B2C productsfrom traveler-facing apps to partner distribution platforms. You will shape how millions of travelers experience protection, peace of mind, and proactive service.
What Youll Do:
Own the product strategy, roadmap and execution across Fayes diverse product portfolio:
E-commerce website & conversion-optimized onboarding.
Mobile app for travelers (chat, trip info, travel solutions, claims).
Faye Wallet for real-time travel reimbursements and future fintech capabilities.
Flight issue prediction and travel intelligence tools.
Distribution platforms for travel agencies and API integrations.
Internal systems including policy administration, claim management, and AI infrastructure.
Build and scale a world-class Product team - recruit, coach, and develop PMs and other stakeholders.
Work with Engineering and R&D management to ensure quality and throughout.
Champion a culture of experimentation, speed, collaboration and clarity across teams.
Work closely with design, data, finance, operations, sales, and growth teams to launch high-impact features and iterate fast.
Drive scale through AI, data and automation.
Work on integrations with out-of-box tools, including CRM, ERP, reconciliation, fraud detection, and others.
Requirements: 8+ years of product leadership experience in B2C or B2B2C tech companies at scale (millions of users, thousands of partners).
Proven track record as a VP Product or equivalent top product leader in a high-growth startup environment.
Background in fintech, traveltech, and consumer apps is a major plus.
Ability to jump between hands-on execution and strategy.
Deep fluency in analytics, attribution logic and data infrastructure.
Comfort with ambiguity, speed, and an ambitious growth environment.
Strong business acumen, excellent communication, and a collaborative mindset.
This position is open to all candidates.